PeopleSoft vs SAP SuccessFactors vs Sapience [EOL] comparison

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Executive Summary

We performed a comparison between PeopleSoft, SAP SuccessFactors, and Sapience [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management.
To learn more, read our detailed Talent Management Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Flexibility in configuration.""The most valuable feature is ERP application information.""All the features of the solution are integral to the functionality. Additionally, the navigation customization is beneficial.""I would rate scalability a nine out of ten.""PeopleSoft is scalable.""The feature that I have found most valuable is having the sources so that you're able to adapt the product to your needs. That was a big benefit.""A valuable feature is FSCM.""I'd like PeopleSoft to be like on the cloud and more mobile-friendly. If I try to access it from a cell phone, it's a bit difficult, so it would be great if PeopleSoft could improve these features."

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"This solution has automatic linking and reporting features. Upgrades are hassle-free because you don't need to change everything from scratch, when compared to Meta4.""SuccessFactors offers all aspects of Human Resources Management. What I love most about it is that it can be implemented for any company very quickly.""The performance goals and learning management solutions are the product's most valuable features.""The interface is really useful and it's very easy to combine different information. For example, we can easily get reports that we need. It's very easy to create reports.""Overall, it's excellent performance management.""What I like the most is the KPI management formula.""What I appreciate most about SAP SuccessFactors is that it has all the modules in one platform. SAP SuccessFactors is the best option in the market for HR use cases. I also find the solution user-friendly.""It has improved my organization by enabling us to efficiently manage our personnel."

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"The Performance Manager, Recruitment manager, and the Payroll and HR core functionalities are the most valuable aspects of this solution."

More Sapience [EOL] Pros →

Cons
"The whole systematic flow of any query raised to HR should be improved.""This solution could be improved by lowering the cost of support.""I think the inventory part it should be simplified. There is the GR, or good receipt note, which is the time that the materials comes in, and the work days, etc. There is a lot of shuffling through pages, which creates a lot of problems for our users. They don't know which page to go to, where to create a GR, or where to create a stock entry. In other words, all the information is very daunting. It's very easy for people to understand and get a better clarity over it.""The API integration could be better.""The learning and development side of the product is an area of concern where improvements are required.""Areas that need improvement are the add-ons to the fluid pages and additional features in SCM and finance, both functionally and technically.""The biggest disadvantage with things like PeopleSoft is that they do continuous support and fixes and upgrades. You get to choose when you want to implement that upgrade. However, in order to keep up, you have to upgrade.""An area for improvement would be that it's quite difficult to learn how to use this product, and the documentation provided isn't helpful in giving you practical advice."

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"I find that the website sometimes has problems loading, but I'm unsure if it's an issue with SuccessFactors. After the login, there are some connection issues. We get some errors telling us that it cannot connect to the host.""They should improve the reports.""Some of the screens aren't that user-friendly, older employees especially have a hard time with it. They have some problems with it.""The reporting tool is not as good as IBM Cognos which is very, very powerful.""Language settings in the solution need to be improved.""Its overall integration and user experience can be improved. SuccessFactors is a system that is built out of three different systems. The elements part was bought from Plateau, and the original performance dialogue was built by SuccessFactors itself. After that, SAP bought it, and it hasn't improved in the last few years. SuccessFactors is a perfect tool if you use it the way it is meant to be, but if you start building custom sessions and try to use it differently, then it is a total mess. It is not agile. It is like an old Mastodon truck or whatever. We don't have the Employee Central and Competence Management modules. Our company made the choice to not implement the Employee Central module. We also didn't implement the Competence Management module. We use the learning module to do some competence management, but I am not that fond of it. It would have been best to have the whole suite. SAP should never sell this without selling the whole suite because it just doesn't work. The biggest gain for me would be having the possibility of doing strategic personnel planning and managing internal mobility. If it could be used for social purposes, such as creating communities and connecting with media channels, that would be perfect. It should also have the possibilities for local admin and agile product development.""One area for improvement is making SuccessFactors more compatible with other countries, especially in terms of payroll and other functionalities.""Integration between Employee Central and Compensation in SAP SuccessFactors is one area of the solution that has room for improvement."

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"The learning development functionalities has room for improvement."

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Pricing and Cost Advice
  • "Check all options before a decision is made."
  • "It's approximately $3,000,000 to $4,000,000 USD per year."
  • "The licensing cost for PeopleSoft is 3,500 per course and the annual subscription fee is 6,500."
  • "I don't know if they are still providing licenses or if they have suspending licenses."
  • "There are no additional costs for licensing."
  • "We are a University and the cost and license are negotiated privately."
  • "The main issue we have with the solution is that it is very expensive."
  • "One of the cheapest solutions available and also one of the best."
  • More PeopleSoft Pricing and Cost Advice →

  • "The licensing fees are based on the number of modules that are being used, and the number of users."
  • "I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
  • "If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
  • "It could be cheaper."
  • "We have a yearly license. There are no additional costs."
  • "SAP SuccessFactors requires an annual subscription."
  • "It is not expensive because it is a complete suite with a module-based cost."
  • "For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
  • More SAP SuccessFactors Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Although both are solutions to manage HR, their differences make each one suitable for different companies Oracle… more »
    Top Answer:I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with… more »
    Top Answer:Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization… more »
    Top Answer:When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new… more »
    Top Answer:The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for… more »
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    Ranking
    5th
    out of 86 in Talent Management
    Views
    7,272
    Comparisons
    6,300
    Reviews
    16
    Average Words per Review
    484
    Rating
    7.9
    1st
    out of 86 in Talent Management
    Views
    18,795
    Comparisons
    12,461
    Reviews
    40
    Average Words per Review
    492
    Rating
    7.7
    Unranked
    In Talent Management
    Comparisons
    Also Known As
    SuccessFactors
    Learn More
    Overview

    PeopleSoft is an ERP solution that provides businesses with tools for managing their entire workforce including human resources and financial operations, such as payroll, benefits, talent management, and supply chain management. Originally developed by PeopleSoft, Inc., and later acquired by Oracle Corporation, the software helps address talent management needs and maximize employee productivity and efficiency.

    PeopleSoft Features

    PeopleSoft has many valuable key features. Some of the most useful ones include:


    • Simple and intuitive: PeopleSoft HCM delivers a clean, consistent, and user-friendly design, resulting in greater user satisfaction that leads to higher adoption without the high cost of training employees.


    • Anywhere, anytime mobility: With mobile devices being such an integral part of today’s modern work life, PeopleSoft offers today’s mobile and wireless managers and employees an effective and secure method for accessing the information they need, with the ability to effectively execute HR transactions from anywhere, at any time.


    • Flexible and configurable: PeopleSoft enables you to leverage a single application optimized for all form factors that works on any mobile device – no need for separate applications for mobile and desktop.


    • Robust: Because the solution is robust, you can use it to increase retention and improve employee engagement.


    • Powerful and actionable, embedded analytics: PeopleSoft’s actionable, embedded analytics help you spend less time gathering data and more time analyzing and executing employee data.



    PeopleSoft Benefits

    There are many benefits to implementing PeopleSoft. Some of the biggest advantages the solution offers include:


    • Greater employee satisfaction: Users will find PeopleSoft’s software easy to use, leading to better productivity levels and also increased employee satisfaction.


    • Manage dynamic workforce: The solution provides secure access to employee information so users can manage essential HR functions effectively.


    • Increased administrator productivity: PeopleSoft empowers employees and managers by enabling them to execute common HR tasks so administrators can focus on other top priorities.


    • Quickly make informed decisions: By using PeopleSoft’s embedded, real-time, multidimensional analysis capabilities, users can make more informed business decisions.


    Reviews from Real Users

    PeopleSoft is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has a lot of functionality and is customizable.

    A Regional Director at a tech services company mentions, “The most valuable feature is that it's wide and broad and it does about everything anybody needs in a major organization from a back-office systems point of view.”

    "PeopleSoft is a good core system. It has a lot of functionality. "They frequently update the solution and recently they have added some good enhancement features for higher education. We just switched to the new fluid interface and that is working very well for us. It is very good," says another reviewer who is an HR/Pay Systems Administrator/Director at a university.


    A Senior Manager for DevOps Infrastructure at a financial services firm, explains why he finds the solution so beneficial: "It is a customizable product. We can customize it based on our needs, which is one of the features that I like about PeopleSoft. As far as financial accounting is concerned, the user interface is very good. You can also configure a Chart of Accounts for all performance insights."

    SAP SuccessFactors is a valuable human resource management system (HRMS) solution that streamlines numerous HR tasks and activities, such as payroll, talent management, and people processes, to help make the entire HR process run more smoothly and improve the overall employee experience. It is primarily developed to meet the needs of enterprise-class organizations. SAP SuccessFactors can also help users to boost business processes and achieve desired outcomes.

    SAP SuccessFactors is cloud-based and built as a Software as a Service (SaaS) tool. It can integrate seamlessly with any existing ecosystem. This solution can easily be accessed from any web browser, from any location, with any device.

    SAP Success Factors Key Features

    • Improve core HR and payroll process: SAP SuccessFactors can help users improve productivity by simplifying everyday tasks, streamlining processes across the organization, establishing consistent business practices, and improving the bottom line by reducing risk. SuccessFactors core HR tools include time and attendance, payroll management, document management, and additional core HR services to meet regulatory and compliance needs.

    • Staff planning and HR analytics: SuccessFactors can facilitate an improved DE&I (Diversity, Equity, and Inclusion) environment using intuitive people data measurements. The solution can help create action plans to ensure that hiring goals are met in a timely manner, preventing critical staffing gaps and ensuring that productivity and profitability goals are consistently being achieved.

    • Employee welfare management: SuccessFactors allows users to respond in a timely manner to employee needs and concerns, to better understand employee motivations, to keep employees happy and involved, to specify employee dissatisfiers, and to help improve the overall employee experience. The solution will also facilitate employee performance using an intuitive holistic approach, improve employee benefits, and guide and administer the entire employee career growth. SuccessFactors provides valuable opportunities for employee growth through intuitive individualized learning and career development opportunities. It also rewards and recognizes good performance and provides pathways for successful career growth. The solution will help to attract and retain the best available talent in the marketplace.
    • Succession Planning: The solution can be used to assist with talent sourcing, candidate management, and improving the overall candidate experience to include new hire onboarding, offboarding, and more. SuccessFactors also provides action plans for performance and compensation management, education and career development, talent reviews, leadership planning, and even sales performance management, goal setting, and quotas.

    Reviews from Real Users

    “We are using it for a lot of things: HR, performance management, and learning management. There are a lot of features embedded in SuccessFactors. We recently implemented a learning platform that employs the individual staff to actually manage their own learning. They can do it at their own pace. SuccessFactors allows you to manage your team, have calibration for promotion, and you can generate reports and see how you're doing.” - Alaba O., IT Asset Management Lead at Dangote Industries Limited

    “SuccessFactors Talent Management tools help us in managing the entire employee journey. HR and managers can use the succession and development tool to create career paths and staff development plans. When combined with the learning tool, these development objectives can help employees gain the skills they need to advance their careers within the company.” - Yamen Z., SAP Project Manager at a manufacturing company

    Sapience gives you the power to capture insights in a mindful way, providing enlightened analytics that are designed to drive productivity and engagement. Managers get work trend data at a macro level so they can guide their teams more efficiently. Employees can track their performance and work habits, significantly improving work-life balance as a result.

    Sample Customers
    BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
    City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
    IT Consulting and Outsourcing Giant
    Top Industries
    REVIEWERS
    University12%
    Financial Services Firm10%
    Manufacturing Company10%
    Computer Software Company10%
    VISITORS READING REVIEWS
    Computer Software Company11%
    Financial Services Firm10%
    Government9%
    University9%
    REVIEWERS
    Manufacturing Company26%
    Computer Software Company17%
    Financial Services Firm9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Educational Organization45%
    Computer Software Company8%
    Manufacturing Company6%
    Financial Services Firm6%
    No Data Available
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise71%
    REVIEWERS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise50%
    Large Enterprise40%
    No Data Available
    Buyer's Guide
    Talent Management
    April 2024
    Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management. Updated: April 2024.
    769,479 professionals have used our research since 2012.