2020-10-22T20:34:32Z

What is your primary use case for Salesforce Commerce Cloud?

Miriam Tover - PeerSpot reviewer
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PeerSpot user
12

12 Answers

Vinayak Bandewar - PeerSpot reviewer
Real User
Top 5Leaderboard
2023-06-15T08:33:30Z
Jun 15, 2023

I primarily use it for automation testing of the applications.

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Cristianne Aguiar - PeerSpot reviewer
Real User
Top 10
2023-05-08T16:13:00Z
May 8, 2023

We use the solution to sell some products.

Akshita  Thakur - PeerSpot reviewer
Real User
Top 20
2023-04-04T16:33:23Z
Apr 4, 2023

I primarily used Commerce Cloud to build an omnichannel for clients in the life sciences.

DimitriosTsaknakis - PeerSpot reviewer
Real User
Top 5Leaderboard
2023-03-30T13:21:57Z
Mar 30, 2023

We use the solution for business development, account management, lead management, and pipeline management activities.

RJ
Real User
Top 20
2022-11-15T09:51:29Z
Nov 15, 2022

We use this solution for general CRM use cases including capturing the regular customer lifecycle, opportunities, accounts and managing leads. It supports our entire sales cycle and forecasting. Currently, we've got is a very small user base but we plan to increase usage in the future.We have a very small IT team who manage and maintain the system.

Cameo Mbowane - PeerSpot reviewer
Reseller
Top 5Leaderboard
2022-08-01T13:27:22Z
Aug 1, 2022

We use Salesforce Commerce Cloud for servicing our financial, insurance and banking customers. We are using the latest version on the cloud.

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Devaiss Mohanty - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-06-29T14:07:03Z
Jun 29, 2022

We use Salesforce Commerce Cloud mostly for reporting. We know exactly how to use the reports, which are either filtered by time, customer IDs, accounts, or region. It becomes very easy when you're using such a platform.

Eeshaan Satwalekar - PeerSpot reviewer
Real User
Top 10
2022-05-19T10:54:58Z
May 19, 2022

We use Salesforce for creating and documenting leads and opportunities as well as for forecasting and creating dashboards.

AB
Real User
2021-12-15T00:23:37Z
Dec 15, 2021

The solution provides us all the information we need about sales and reports. I do not know which version we are using. We use the solution for creating the pipeline and getting the learning process. We get reports, which helps us keep track of opportunities.

RK
Real User
2021-03-01T10:18:00Z
Mar 1, 2021

We use it for eCommerce, which is similar to ATG.

Syed Hasan Badshah - PeerSpot reviewer
Real User
Top 5
2020-11-03T05:49:00Z
Nov 3, 2020

Our clients use Salesforce Commerce Cloud to sell their goods retail online. This solution has been mostly used by American retailers.

JA
Real User
2020-10-22T20:34:32Z
Oct 22, 2020

We are a solution provider and Salesforce Commerce Cloud is one of the products that we implement for our clients. My role is as a Salesforce developer and I work on different tasks, including product customization.

Salesforce Commerce Cloud is a cloud-based, agile, scalable, and secure eCommerce platform designed to create a seamless customer experience and help your organization drive sales, convert more customers, and increase productivity and engagement. Salesforce Commerce Cloud is a part of Salesforce Digital 360, an integrated platform allowing you to sell and engage with your audience across digital channels. Salesforce Commerce Cloud Features Salesforce Commerce Cloud has many valuable key...
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