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Salesforce Commerce Cloud pros and cons

Vendor: Salesforce
3.9 out of 5
Badge Ranked 1
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Salesforce Commerce Cloud Pros review quotes

Syed Hasan Badshah - PeerSpot reviewer
May 4, 2022
It has a customizable checkout experience, customizable homepage, everything can be customized.
DC
Oct 21, 2020
Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience.
JA
Oct 22, 2020
There is a good community of developers for the platform.
Learn what your peers think about Salesforce Commerce Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
771,346 professionals have used our research since 2012.
PR
Jan 26, 2021
The filters are very useful, and easy to customize. it's very easy to operate.
JG
Jun 26, 2023
Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten.
OD
Aug 17, 2021
I wouldn't say they have artificial intelligence, as it's not really AI, however, the data analysis that they provide to you is good.
Cameo Mbowane - PeerSpot reviewer
Aug 1, 2022
The ease of customization is valuable.
Devaiss Mohanty - PeerSpot reviewer
Jun 29, 2022
The most valuable feature of Salesforce Commerce Cloud is the frequent updates. There will be a significant increase in the look and feel. You will be using the solution and think you might want a new feature to be added and then when they release the next release it is there. There are constantly improving the solution.
DimitriosTsaknakis - PeerSpot reviewer
Mar 30, 2023
The pipeline and lead management features are the most valuable.
MK
May 11, 2023
The solution gives very detailed information to track the progress of the opportunities, like the status of the opportunity and for how long you’ve been in touch with the customer for this opportunity.
 

Salesforce Commerce Cloud Cons review quotes

Syed Hasan Badshah - PeerSpot reviewer
May 4, 2022
The community is very closed source. If you don't buy it, you won't be able to learn it.
DC
Oct 21, 2020
If your organization has a nonstandard or niche business model or audience, the fast nature of the solution may not be a good fit.
JA
Oct 22, 2020
There is space to have better communication with other kinds of platforms.
Learn what your peers think about Salesforce Commerce Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
771,346 professionals have used our research since 2012.
PR
Jan 26, 2021
There is always room for improvement with any solution.
JG
Jun 26, 2023
Salesforce's technical support is not as good as Elastic Path.
OD
Aug 17, 2021
The solution is expensive.
Cameo Mbowane - PeerSpot reviewer
Aug 1, 2022
Pricing is a disadvantage because it is expensive.
Devaiss Mohanty - PeerSpot reviewer
Jun 29, 2022
Salesforce Commerce Cloud could improve overall customization. Having a template deployment would be a useful feature.
DimitriosTsaknakis - PeerSpot reviewer
Mar 30, 2023
The performance of the solution has room for improvement. We sometimes experience some delays.
MK
May 11, 2023
We would like more interaction from Salesforce about new versions.