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One Identity Manager vs Symantec Identity Governance and Administration comparison

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Buyer's Guide
One Identity Manager vs. Symantec Identity Governance and Administration
July 2022
Find out what your peers are saying about One Identity Manager vs. Symantec Identity Governance and Administration and other solutions. Updated: July 2022.
619,967 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"User-friendly solution.""The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements.""Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes.""The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us.""Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want.""When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now.""The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves.""It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."

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"It is easy to use and handle.""The IT shop is a great tool that allows a simple interface for users to see their access, be able to request additional access, and view the workflow approval process to understand where their request is and what any hold-ups may be.""We have been able to make our help desk self-sufficient by giving them role-based access. We have been able to reduce service dependency by 40% to 50%.""The most valuable features include the automated attestations or recertification... The time that people have to focus on their real jobs and not spend it doing recertifications is huge.""The most valuable features are that it has a lot of capabilities, can integrate with a lot of systems, including automated onboarding like CyberArk, and allows you to integrate different entities.""Among the most valuable features of One Identity Manager are administration from Active Directory and Azure Active Directory, as well as administration from Exchange. These features enable us to have fully automated processes to create new accounts and new mailboxes. The most valuable option is the ability to design an automated route to give our customers permissions.""In terms of the most valuable feature of One Identity Manager, it's not like one feature is useful without the other features. It's not a tool, but it's more an overall integrated solution that is helpful and not specifically one solution on its own. The best points of One Identity Manager would be its process orchestration and synchronization manager."

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"It's a very useful tool that has improved our client's security, from day one.""Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role.""There are many valuable features within the solution. The product is easy to customize. It’s also highly secure.""The scalability potential is there if a company needs to expand.""The solution is easy to scale.""The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."

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Cons
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that.""We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes.""Functionality and usability could be improved.""The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed.""If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things.""Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues.""One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface.""I would like to search on date fields, which is not possible now."

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"[Regarding] their upgrades, we're going to 8.12 right now and everything is running very smoothly but this is actually the first upgrade that has gone off well. Even the other "dots" have taken us six months or longer to get through QA testing.""One area that could be improved is the speed of performance - it's often a bit slower because of the size of its database.""The philosophy behind One Identity Manager has always been that there's not one way of working and that you can set it up according to your own identity and access management philosophy, but what would make it better is by shortening the setup time and the learning curve time. If the team could create some best practices with a wizard to set the solution up within companies, that would be a killer feature and would help make identity access management more approachable. That would also help companies that don't have the resources or a dedicated team to set up One Identity Manager. What I'd like to see in the next release of the solution is the addition of just released application governance parts. That would sound promising. It would also be interesting if the team sets up best practice startup wizards, so you could set up One Identity Manager according to selectable best practice wizards instead of setting it up completely by yourself.""Right now, they run an on-prem solution. Our preferred solution for cloud is Azure. So, we have yet to determine how we want to take this forward, because at this time, we are only using Graph APIs to do some Azure-related actions.""The web interface has room for improvement. It could be more performant and the design of the web interface is relatively complicated. It could be simplified.""It is particularly slow if you are using it in a large organization.""We fell into that trap of over-customization which made upgrading the product difficult."

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"There are times that it takes too long to generate reports and to run the assessment tools to collect the information.""The support from Symantec Identity Governance and Administration could improve.""They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version.""The solution is not the best or the fastest available.""Integration capabilities with other solutions and formats, including JSON, could be improved.""The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."

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Pricing and Cost Advice
  • "The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
  • "It is licensed per managed user per year."
  • "There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
  • "It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
  • "From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
  • More Omada Identity Pricing and Cost Advice →

  • "From a cost perspective, One Identity has the biggest bang for the buck."
  • "We pay yearly and per active user. One of the reasons that we chose One Identity Manager is because of the pricing. It is reasonable and affordable compared to other products which we considered before choosing this solution for the company."
  • "It's not cheap, but the pricing is okay. Other applications cost about the same."
  • More One Identity Manager Pricing and Cost Advice →

  • "I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
  • More Symantec Identity Governance and Administration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Because we are a partner and an IT service provider, we have a special licensing agreement because we are planning to… more »
    Top Answer:I would like to see some additional functionality and improvements in usability.
    Top Answer:Among the most valuable features of One Identity Manager are administration from Active Directory and Azure Active… more »
    Top Answer:It's not cheap, but the pricing is okay. Other applications cost about the same.
    Top Answer:The web interface has room for improvement. It could be more performant and the design of the web interface is… more »
    Top Answer:The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most… more »
    Top Answer:The price of Symantec Identity Governance and Administration could improve.
    Top Answer:There is no preferable feature. It works well in general. The performance could be better. Sometimes there is a problem… more »
    Comparisons
    Also Known As
    Omada Identity Suite
    Quest One Identity Manager, Dell One Identity Manager
    CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
    Learn More
    Omada
    Video Not Available
    Overview

    Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.

    One Identity Manager is a value-added and trusted active directory management and user provisioning software solution. One Identity Manager administers and protects an organization’s data and users, minimizes threats, and ensures that compliance regulations are consistently satisfied.

    Users will have access to the data and applications they need when they need them. One Identity can be used on premises, in the cloud, and also with hybrid options. One Identity Manager is able to easily combine strict governance compliance regulations and rigorous security protocols to keep business enterprises secure and functional today and into the future. One Identity Manager is also a robust, scalable identity governance and administration (IGA) solution. The solution is designed to meet the changing needs of a growing dynamic business enterprise, and not be limited or left vulnerable by IT department constricts.

    One Identity consistently provides robust security solutions that facilitate a strong secure enterprise where the users, applications, and critical data are safe and secure. The unified identity security platform provides identity governance and administration (IGA), privileged access management (PAM), active directory management and security (ADMS), and identity and access management (IAM) processes to ensure an aggressive stance on security for today’s dynamic enterprise organizations.

    One Identity is used by more than 11,000 organizations worldwide managing over five hundred million plus identities.

    One Identity Manager Features

    • Self-service options: Organizations save time and are able to get tasks completed easily. Users can request permissions or access and receive predetermined approval based on role assignments.

    • Password management: Organizations can easily reset user passwords based on established organizational protocols. Password policies can be determined according to user roles and assignments.

    • Governance: One Identity Manager offers complete visibility regarding data access, such as who has access, when the access was given, and the reasons why access was given. The solution delivers clear reporting to comply with any regulatory requirements.

    • SAP certified: Users are able to amplify existing SAP security protocols and seamlessly connect accounts under governance. One Identity Manager is a complete identity access solution.

    • Reporting: One Identity Manager delivers reliable reporting regarding user access and privileged access to an organization's network. The reporting can satisfy all government and regulatory compliance standards.

    • Connectors: One Identity Manager’s significant amount of available connectors enable organizations to easily extend identity governance to the cloud and will ensure cloud application time is minimized significantly.

    Reviews from Real Users

    The initial setup process for an employee is straightforward. We set up processes for user accounts and we can add other processes to them. Our goal is to automate all user-permission and user-administration processes with One Identity and we are doing that more and more.” - Marc H., IT Architect at a tech services company

    “The most valuable features are that it has a lot of capabilities, can integrate with a lot of systems, including automated onboarding like CyberArk, and allows you to integrate different entities.” - Security Consultant at a financial services firm

    The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.

    While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.

    Offer
    Learn more about Omada Identity
    Learn more about One Identity Manager
    Learn more about Symantec Identity Governance and Administration
    Sample Customers
    Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
    Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
    Acciona, Core Blox, DBS
    Top Industries
    REVIEWERS
    Government40%
    Computer Software Company20%
    Mining And Metals Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Computer Software Company32%
    Comms Service Provider11%
    Government8%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm41%
    Healthcare Company10%
    Retailer7%
    University7%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider20%
    Government8%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm32%
    Healthcare Company18%
    Insurance Company8%
    Hospitality Company5%
    VISITORS READING REVIEWS
    Computer Software Company35%
    Comms Service Provider13%
    Government8%
    Healthcare Company5%
    Company Size
    REVIEWERS
    Small Business21%
    Midsize Enterprise7%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise11%
    Large Enterprise69%
    REVIEWERS
    Small Business25%
    Midsize Enterprise4%
    Large Enterprise72%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise17%
    Large Enterprise65%
    REVIEWERS
    Small Business28%
    Midsize Enterprise10%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise11%
    Large Enterprise68%
    Buyer's Guide
    One Identity Manager vs. Symantec Identity Governance and Administration
    July 2022
    Find out what your peers are saying about One Identity Manager vs. Symantec Identity Governance and Administration and other solutions. Updated: July 2022.
    619,967 professionals have used our research since 2012.

    One Identity Manager is ranked 2nd in User Provisioning Software with 7 reviews while Symantec Identity Governance and Administration is ranked 5th in User Provisioning Software with 6 reviews. One Identity Manager is rated 7.8, while Symantec Identity Governance and Administration is rated 8.2. The top reviewer of One Identity Manager writes "Enables us to automate SOX recertification, saving a significant amount of time". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Easy to scale, but lacks an up-to-date interface or knowledgeable support staff". One Identity Manager is most compared with SailPoint IdentityIQ, Cisco ISE (Identity Services Engine), Microsoft Identity Manager, Oracle Identity Governance and NetIQ Identity Manager, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, Saviynt, CyberArk Privileged Access Manager, Tools4ever IAM and Symantec VIP Access Manager. See our One Identity Manager vs. Symantec Identity Governance and Administration report.

    See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.

    We monitor all User Provisioning Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.