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Symantec Identity Governance and Administration pros and cons

Vendor: Broadcom
3.8 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Symantec Identity Governance and Administration provides automated provisioning that minimizes manual labor involved in user management.
It features role-based access and identity provisioning capabilities, allowing centralized user access across multiple systems.
The product offers expansive endpoint support, ensuring robust connectivity to different versioning endpoints.
Symantec Identity Governance and Administration assists in streamlining user access and application consolidation.
The flexibility of Symantec Identity Governance and Administration enables customization according to the specific needs of businesses.

CONS

Symantec Identity Governance and Administration has a large footprint, requiring numerous servers for basic services, leading to management challenges.
Integration with HR and GRC systems is lacking, necessitating custom solutions for connecting to platforms like SAP and Workday.
There is no cloud version of Symantec Identity Governance and Administration, limiting accessibility and scalability options.
The report generation is slow, with a lengthy workflow process requiring extensive manual configuration.
Technical support and API management need improvements to enhance user experience and integration capabilities with other systems.
 

Symantec Identity Governance and Administration Pros review quotes

it_user124563 - PeerSpot reviewer
Head of Identity and Access Management at a financial services firm with 1,001-5,000 employees
Nov 17, 2015
Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture).
it_user345663 - PeerSpot reviewer
Senior Manager - Identity and Access Management at a financial services firm with 1,001-5,000 employees
Nov 24, 2015
Automated provisioning removes manual labor and manual provisioning.
it_user349428 - PeerSpot reviewer
Software Engineer at a healthcare company with 1,001-5,000 employees
Nov 21, 2015
The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places.
Learn what your peers think about Symantec Identity Governance and Administration. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,711 professionals have used our research since 2012.
AS
Systems-Engineer at a tech services company with 10,001+ employees
Jun 22, 2017
Using the implementation guide, I was able to implement the solution with ease.
it_user401733 - PeerSpot reviewer
Managing Director at a tech services company with 1-10 employees
Jun 29, 2017
Connector Xpress and Policy Xpress and the new interface.
it_user778596 - PeerSpot reviewer
Developer at a tech vendor with 1,001-5,000 employees
Nov 26, 2017
It has good endpoint support and endpoint connectivity to different versioning endpoints.
it_user778986 - PeerSpot reviewer
Product Manager at Suramericana
Nov 26, 2017
Governance.
it_user779286 - PeerSpot reviewer
Consultant at Deloitte
Nov 26, 2017
Streamlines user access, consolidates applications.
RK
Technologist at a healthcare company with 10,001+ employees
Dec 24, 2017
​It has improved our user management. It is definitely streamlined​.
Solution110c - PeerSpot reviewer
Solution Architect with 1-10 employees
Jul 18, 2018
When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities.
 

Symantec Identity Governance and Administration Cons review quotes

it_user124563 - PeerSpot reviewer
Head of Identity and Access Management at a financial services firm with 1,001-5,000 employees
Nov 17, 2015
The reporting functions.
it_user345663 - PeerSpot reviewer
Senior Manager - Identity and Access Management at a financial services firm with 1,001-5,000 employees
Nov 24, 2015
A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it.
it_user349428 - PeerSpot reviewer
Software Engineer at a healthcare company with 1,001-5,000 employees
Nov 21, 2015
It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful.
Learn what your peers think about Symantec Identity Governance and Administration. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,711 professionals have used our research since 2012.
AS
Systems-Engineer at a tech services company with 10,001+ employees
Jun 22, 2017
I find the API boring. I also faced issues while integrating with CA SSO.
it_user401733 - PeerSpot reviewer
Managing Director at a tech services company with 1-10 employees
Jun 29, 2017
Reporting could be improved.
it_user778596 - PeerSpot reviewer
Developer at a tech vendor with 1,001-5,000 employees
Nov 26, 2017
Identity Manager has a lack of entitlement support, unlike other products that I have worked with.
it_user778986 - PeerSpot reviewer
Product Manager at Suramericana
Nov 26, 2017
We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules.
it_user779286 - PeerSpot reviewer
Consultant at Deloitte
Nov 26, 2017
The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point.
RK
Technologist at a healthcare company with 10,001+ employees
Dec 24, 2017
Provisioning has a dependency on Windows.​
Solution110c - PeerSpot reviewer
Solution Architect with 1-10 employees
Jul 18, 2018
The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements.