Symantec Identity Governance and Administration pros and cons

The solution is easy to scale.

It's a very useful tool that has improved our client's security, from day one.

There are many valuable features within the solution. The product is easy to customize. It’s also highly secure.

The scalability potential is there if a company needs to expand.

Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role.

The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything.

The solution is not the best or the fastest available.

Integration capabilities with other solutions and formats, including JSON, could be improved.

The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking.

There are times that it takes too long to generate reports and to run the assessment tools to collect the information.

They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version.

The support from Symantec Identity Governance and Administration could improve.