SharePoint and OpenText Documentum compete in the enterprise content management space. SharePoint seems to have the upper hand in user satisfaction due to its pricing and integration with Microsoft tools, while OpenText Documentum is viewed as having superior features for complex document management.
Features: SharePoint enhances collaboration through co-authoring, integration with Office applications, and comprehensive device accessibility. It allows flexible permissioning and workflows. OpenText Documentum focuses on lifecycle management, providing robust document security and metadata features critical for compliance-heavy industries.
Room for Improvement: SharePoint needs enhancements in sync speed, mobile integration, and real-time collaboration. Its user interface and permissions setup could be improved for ease of use. OpenText Documentum requires better user-friendliness and a modern interface. Cloud readiness and more flexible pricing would add value.
Ease of Deployment and Customer Service: SharePoint offers cloud and on-premises deployment and benefits from Microsoft's extensive support, though support depends on purchased plans. OpenText Documentum traditionally provides on-premises or hybrid deployment with support varying according to specific engagements.
Pricing and ROI: SharePoint is competitively priced, especially within Office 365 bundles, offering various licensing options for a high ROI through document centralization and adaptability. OpenText Documentum's higher pricing reflects its advanced features and integration benefits for complex enterprise needs, although this can limit ROI if not fully leveraged.
| Product | Market Share (%) |
|---|---|
| SharePoint | 15.1% |
| OpenText Documentum Content Management | 10.6% |
| Other | 74.3% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 1 |
| Large Enterprise | 28 |
| Company Size | Count |
|---|---|
| Small Business | 79 |
| Midsize Enterprise | 37 |
| Large Enterprise | 80 |
OpenText Documentum Content Management provides centralized document management with strong security, advanced metadata management, and seamless integration with systems like SAP and Salesforce, aiding businesses in overseeing content effectively.
OpenText Documentum Content Management is known for its strong integration capabilities, especially with systems such as SAP, Salesforce, and Oracle E-Business Suite, facilitating effective document management. Its strengths include advanced security features, comprehensive metadata management, and robust support for lifecycle and workflow management. The platform's scalability and business process automation capabilities support industries with large volumes of content. It is adaptable for various sectors, including healthcare, banking, insurance, and government, providing document storage, sharing, and collaboration functionalities. While the intuitive automation engine enhances workflows, users have noted that improvements are needed in UI design, performance, and integration with additional systems. Concerns about cloud transition security, high costs, outdated workflows, and complex metadata management indicate areas for development. Supports are sought for AI integrations, improved cloud functionality, and efficient documentation.
What are the key features of OpenText Documentum Content Management?Industries such as healthcare, banking, and government use OpenText Documentum Content Management for document-centric processes, ensuring regulatory compliance and facilitating collaboration. With Captiva enhancing OCR and batch scanning, it is crucial for managing high-quality documentation and compliance efforts across sectors.
SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.
Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.
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