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OpenText Documentum Content Management vs SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum Content...
Ranking in Enterprise Content Management
2nd
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
160
Ranking in other categories
Web Content Management (1st), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of July 2025, in the Enterprise Content Management category, the mindshare of OpenText Documentum Content Management is 12.1%, up from 10.6% compared to the previous year. The mindshare of SharePoint is 16.4%, down from 20.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Ashish Shelar - PeerSpot reviewer
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that the documents are kept secure."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"The most valuable feature of OpenText Documentum is the versioning."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"It is quite good."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"The most valuable features of SharePoint include the ability to co-edit documents in the Office suite, particularly Excel and Word."
"No code and low code, scalable, and stable collaboration platform. Straightforward to set up. Its support system is good and offers fast issue resolution."
"I do like the collaboration around documents. The versioning history has proven useful in some instances as well."
"Ability to store files of any type."
"The workflow feature is valuable because it enables us to cascade responsibilities."
"Removed the need of paper storage and people flow into the office."
"The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory."
"Information is now available instantly to managers on all devices."
 

Cons

"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"The price is quite high as the licensing prices are significant."
"Sometimes DocBroker cannot see the DocBase."
"The BPM side should be improved."
"It's difficult to manage and customize Documentum."
"The vertical application could be improved."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"Integration needs to be more straightforward, particularly with Azure. SharePoint also needs a more comprehensive introductory course for users."
"SharePoint’s scalability could be improved."
"The management of the product/back-end is complex."
"It does not integrate despite being part of the Microsoft family."
"More hints and make it more user-customizable."
"Too many versions being released in a short time period. Too much time being devoted to migration planning."
"You still need a bit of expertise to add branding."
"Replication needs improvement."
 

Pricing and Cost Advice

"The price is considered affordable now."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The product is expensive."
"It is quite an expensive product."
"OpenText Documentum's pricing is good."
"Any extended support from Microsoft is expensive."
"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."
"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."
"The pricing is competitive."
"The cost is expensive, but worthwhile."
"Licensing can be by server or by seat."
"We have purchased add-ons to handle multiple site collections, form creation, and design."
"The product is reasonably priced."
report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
860,632 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Government
13%
Computer Software Company
12%
Manufacturing Company
8%
Government
13%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your experience regarding pricing and costs for SharePoint?
As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.
What needs improvement with SharePoint?
The web parts in SharePoint could be more intuitive for end users. Many do not fully understand these features, and improving user awareness could foster better data relations. The learning curve o...
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about OpenText Documentum Content Management vs. SharePoint and other solutions. Updated: June 2025.
860,632 professionals have used our research since 2012.