Try our new research platform with insights from 80,000+ expert users

OpenText Documentum Content Management vs SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum Content...
Ranking in Enterprise Content Management
2nd
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
160
Ranking in other categories
Web Content Management (1st), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of July 2025, in the Enterprise Content Management category, the mindshare of OpenText Documentum Content Management is 12.1%, up from 10.6% compared to the previous year. The mindshare of SharePoint is 16.4%, down from 20.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Ashish Shelar - PeerSpot reviewer
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.
Madhur D'silva - PeerSpot reviewer
Collaborative work benefits while user-friendliness challenges persist
The most valuable feature of SharePoint ( /products/sharepoint-reviews ) is its user interface, which is very easy to use. I do not have to be very technical to use it. Its rights management capabilities and ability to restrict access to certain people are also very useful. Furthermore, I can access SharePoint from any device, whether it is a phone or laptop, which is very convenient.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"OpenText Documentum is a robust choice for enterprise-level document management."
"The most valuable feature is that the documents are kept secure."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"The stability is very good."
"The most impactful thing is the size, which is almost 25 TB."
"The most valuable features of this solution are the security, storage, and document search capability."
"We like Documentum for its capacity and reliability."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"There is not just one valuable feature; it is all of them working together."
"The most valuable features are the collaboration and sharing."
"The ability to quickly and easily create team sites has been great."
"The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution."
"Its most valuable feature is the document library."
"SharePoint has made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories."
"The online editing capabilities, file sharing, auditing, information security, ease of solution management, and the easy user adaptation to the platform are the most valuable features."
"For any organization with more than one person in it, if they are trying to organize things to let people in the company know what others are doing, then this solution is good for them."
 

Cons

"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"The user interface can be improved."
"The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"An area that needs to improve is how to reduce storage space on the AWS site."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"OpenText Documentum needs to improve its support."
"I would like to see performance improvements, especially regarding slow response times."
"The initial setup is complex and has room for improvement."
"The company also needs to make sure that their policies are dictating how information is stored and used, instead of letting SharePoint take control."
"SharePoint’s scalability could be improved."
"The solution lacks collaboration features."
"The solution's support services and GenAI could be improved and made faster and more knowledgeable."
"The technical support from Microsoft for SharePoint is often slow and rated a three out of ten."
"The initial setup was very complex."
"Allow more functionalities for the on-premise version. Do not force the move of content to a non-private cloud."
 

Pricing and Cost Advice

"The product is expensive."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"OpenText Documentum's pricing is good."
"It is quite an expensive product."
"The price is considered affordable now."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The data classification and search elements are cheap."
"The solution's pricing is relatively expensive because it's bundled with other products."
"We have purchased add-ons to handle multiple site collections, form creation, and design."
"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."
"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."
"The pricing is competitive."
"The pricing works for us."
"For this type of solution, it is not wise to buy it without Software Assurance."
report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
862,624 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Government
13%
Computer Software Company
11%
Manufacturing Company
9%
Government
13%
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your experience regarding pricing and costs for SharePoint?
As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.
What needs improvement with SharePoint?
The web parts in SharePoint could be more intuitive for end users. Many do not fully understand these features, and improving user awareness could foster better data relations. The learning curve o...
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about OpenText Documentum Content Management vs. SharePoint and other solutions. Updated: July 2025.
862,624 professionals have used our research since 2012.