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Omada Identity vs Oracle Identity Governance vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Omada Identity offers high initial costs but ensures reduced maintenance, increased efficiency, compliance, and positive ROI with automation.
Sentiment score
5.4
Oracle Identity Governance offers automation benefits, yet opinions vary on cost-efficiency and customization for complex needs.
Sentiment score
7.1
SailPoint Identity Security Cloud reduces costs, automates access, enhances productivity, and achieves ROI within 14 to 18 months.
I have seen a return on investment with Omada Identity in terms of time saved and fewer employees needed.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
If we look at one customer where we initially started, they had about four to ten employees working on IGA, and it is now almost half of it.
principal IGA consultant and partner at Fortigi
Omada Identity has definitely helped us save time when provisioning access for various identities.
Senior Developer at Guidewire Limited
It is able to save time and money as everything is automated: user access provisioning, password policy management, and reporting.
Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
6.7
Omada Identity's customer service is responsive and effective, with quicker resolutions for major issues, though minor ones may delay.
Sentiment score
5.2
Customer service ratings are mixed, with issues in technical support, resolution times, and product familiarity varying by region.
Sentiment score
5.3
SailPoint Identity Security Cloud offers praised support with weekend availability, though regional and language challenges may occur.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
Lead Cyber Security Architect at Ernst & Young
Maintenance is necessary, and aside from that, if there are issues with Salesforce cloud, then Omada Identity may go down.
IT Analyst at a manufacturing company with 10,001+ employees
The customer support for Omada Identity is excellent.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
I do have dedicated support called the PUMA support, and they are providing excellent service.
Company Manager at cloudbreak
The team is not very knowledgeable and takes too long to respond.
Senior Manager at a consultancy with 10,001+ employees
While they are familiar with me, the team is not large enough, which impacts their availability.
Associate VIce President at Mastek Ltd
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical Support Analyst at CLSA
Sometimes, the support is slow, and they often suggest resorting to expert services.
Vice President Sales at a tech vendor with 1-10 employees
Technical support is very good.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Scalability Issues

Sentiment score
7.7
Omada Identity offers scalable solutions for diverse organizational needs, efficiently managing large user volumes and hybrid environments.
Sentiment score
6.9
Oracle Identity Governance is scalable for medium to large enterprises, with expert configuration optimizing performance and load management.
Sentiment score
7.1
SailPoint Identity Security Cloud is scalable, supporting millions of identities, though may require extra resources and faces Java memory challenges.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
Identity Access Management (IAM) Engineer at Draexlmaier
Omada Identity is a top-growing tool that is booming in the market.
IT Analyst at a manufacturing company with 10,001+ employees
Omada Identity's scalability is strong.
principal IGA consultant and partner at Fortigi
The solution scales well as long as we provide the necessary resources.
Vice President Sales at a tech vendor with 1-10 employees
The solution is scalable and can be upgraded to accommodate increased user counts.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
Technical Support Analyst at CLSA
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable and effective for large users but needs improvement in integrations, error response, and re-certification stability.
Sentiment score
6.2
Oracle Identity Governance's stability varies, requiring correct configuration and frequent patches, with performance affected by system load and hardware.
Sentiment score
7.9
SailPoint Identity Security Cloud is stable, with high reliability ratings, minor issues, and seamless integration fostering user satisfaction.
In terms of stability, I rate Omada Identity a nine out of ten.
Identity Access Management (IAM) Engineer at Draexlmaier
We have experienced too many unexpected errors on a daily basis.
Lead Cyber Security Architect at Ernst & Young
Omada Identity is a stable and reliable tool.
IT Analyst at a manufacturing company with 10,001+ employees
IdentityIQ deserves a rating of 12 out of ten for stability.
Vice President Sales at a tech vendor with 1-10 employees
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
Specialist Consultant at a financial services firm with 10,001+ employees
 

Room For Improvement

Omada Identity needs UI modernization, performance improvements, better documentation, and enhanced customer support for an improved user experience.
Oracle Identity Governance needs enhancements in setup, UI, resource efficiency, documentation, support, integration, AI, and built-in functionalities.
SailPoint Identity Security Cloud is costly, complex, and lacks user-friendliness, necessitating better automation, support, customization, and integration.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
Manager at a manufacturing company with 5,001-10,000 employees
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
Identity Access Management (IAM) Engineer at Draexlmaier
The deployment of Omada Identity is complex; the product is not brilliantly documented.
Lead Cyber Security Architect at Ernst & Young
Incorporating AI to reduce manual work would be beneficial.
Senior Manager at a consultancy with 10,001+ employees
Oracle Identity Governance is a thick, heavy application and has fewer application connectors compared to SailPoint, which offers a large number of out-of-box connectors, making integration easier.
Consultant at a tech services company with 11-50 employees
Improvements could include making Oracle Identity Governance a simpler plug-and-play product.
Associate VIce President at Mastek Ltd
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
Technical Support Analyst at CLSA
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Setup Cost

Omada Identity is viewed as a premium, cost-effective solution but may involve considerable setup and potential hidden costs.
Oracle Identity Governance is costly, influenced by licensing, support, implementation, with complex planning and lengthy setup increasing expenses.
SailPoint Identity Security Cloud is costly, with varying prices and separate fees, but offers discounts for long-term plans.
They are lower than some of their competitors.
Manager at a manufacturing company with 5,001-10,000 employees
the product itself is said to have a good price, although the support can be expensive.
Identity Access Management (IAM) Engineer at Draexlmaier
They sell the solution cheaply, but setting up and maintaining it becomes very expensive.
Senior Manager at a consultancy with 10,001+ employees
If you want to implement it at full scale, it's not an entry-level product; it's an enterprise-class product and it is expensive.
General Manager Technical at Techaccess Pakistan
Oracle Identity Governance is very expensive.
Associate VIce President at Mastek Ltd
SailPoint is cheaper than ServiceNow, which is very expensive.
Technical Support Analyst at CLSA
The pricing of SailPoint could be better.
Vice President Sales at a tech vendor with 1-10 employees
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
 

Valuable Features

Omada Identity excels in automation, flexibility, and integration, offering comprehensive governance, advanced reporting, and robust identity management solutions.
Oracle Identity Governance streamlines user management, enhancing compliance and security with automation, rich connectors, and integration capabilities.
SailPoint Identity Security Cloud offers intuitive UI, fast deployment, extensive connectors, and strong compliance with AI-enhanced automated identity management.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Identity Access Management (IAM) Engineer at Draexlmaier
You can really do it codeless by creating a custom process with the process designer, adding the building blocks of the process designer into the process, and then getting it to work.
principal IGA consultant and partner at Fortigi
The integration with those systems helps my workflow and saves time considerably because I can manage all the accesses and assignments through Omada Identity at once, eliminating the need to add a license through Azure or a mailbox through Exchange.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
The reporting function and Identity Audit function help with compliance, as they provide access review certification, segregation of duties, and a reporting feature.
Consultant at a tech services company with 11-50 employees
The features I find most effective in Oracle Identity Governance include size and scale management, which is good for large organizations.
Senior Manager at a consultancy with 10,001+ employees
The solution's capabilities in provisioning, de-provisioning, terminations, and transfers are excellent.
Associate VIce President at Mastek Ltd
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
Vice President Sales at a tech vendor with 1-10 employees
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
Specialist Consultant at a financial services firm with 10,001+ employees
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Mindshare comparison

As of April 2026, in the Identity Governance Administration (IGA) category, the mindshare of Omada Identity is 12.1%, up from 7.6% compared to the previous year. The mindshare of Oracle Identity Governance is 4.6%, down from 5.0% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 32.6%, down from 39.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud32.6%
Omada Identity12.1%
Oracle Identity Governance4.6%
Other50.699999999999996%
Identity Governance Administration (IGA)
 

Featured Reviews

Lars Henrik Jensen - PeerSpot reviewer
Lead Cyber Security Architect at Ernst & Young
Faced deployment delays and daily errors but have streamlined access reviews and improved termination processes
The deployment of Omada Identity is complex; the product is not brilliantly documented, and it lacks the same level of documentation that could be found for systems such as SailPoint or Saviynt, making it harder to find material or help online, particularly with Omada Cloud. The system performance of Omada Identity is inconsistent; we've been analyzing this issue together with Omada, but we haven't been able to resolve whether the problem lies on their side or my client's side, which causes long response times and long run times in Omada sometimes. Omada Identity does not help deploy IGA within 12 weeks; the time frame for applying the rapid deployment solution was much longer than expected, and I am unsure if it is built on best practices across all systems. When we receive an error or system message from Omada Identity, it's very hard to decode what it means; we have had serious issues in daily imports that we can't explain, indicating a need for improved stability. The comprehensiveness of out-of-the-box connectors that Omada provides differs; the connectors for Microsoft and Salesforce are good, but for SAP, they are basically non-existent.
Ziad Khawam - PeerSpot reviewer
Company Manager at cloudbreak
Identity workflows have delivered strong governance but remain complex to install and customize
I would describe the installation of Oracle Identity Governance on-premises as quite complex. Very complex. To install the product, it took us maybe three or four days to get it up and running just to go through the installation procedures. I repeated the same exercise in 2017 because I also migrated from 11c to 12c. That was the migration in 2017 that I managed. The migration took a long time. It took two to three years to be able to literally migrate all the code that I had. So it was quite complex. To summarize it quickly, I would describe the product as complete, very powerful, and very capable. However, it is extremely complex because Oracle relies on their own framework to customize and develop and fine-tune the functionalities. It is not Java, it is not some public framework. It is Java-based more or less, but it has their own Oracle framework for development and that makes the product quite complex to harness.
ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
8%
Government
6%
Financial Services Firm
10%
Construction Company
9%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise44
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise46
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise42
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
My experience with pricing, setup cost, and licensing is that I think they are the same as all the competitors. It wo...
What needs improvement with Omada Identity Cloud?
Omada Identity can always be improved. It has an ideas portal for customers and partners. Since we are a partner, we ...
What is your experience regarding pricing and costs for Oracle Identity Governance?
Whether Oracle Identity Governance is affordable or slightly expensive depends on the category. For a small-scale com...
What needs improvement with Oracle Identity Governance?
I would describe the installation of Oracle Identity Governance on-premises as quite complex. Very complex. To instal...
What is your primary use case for Oracle Identity Governance?
I am currently working on Oracle Identity Governance and Oracle Access Manager (OAM), as I am specialized in the IAM ...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about SailPoint, One Identity, Omada and others in Identity Governance Administration (IGA). Updated: March 2026.
885,444 professionals have used our research since 2012.