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Oracle Identity Governance vs Symantec Identity Governance and Administration comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Omada Identity reduces costs and improves security through automation, rapid implementation, and effective account management despite minor issues.
Sentiment score
5.9
Organizations experience mixed financial returns from Oracle Identity Governance, with benefits from automation but concerns over long-term costs.
Sentiment score
7.6
Symantec Identity Governance boosts ROI by streamlining onboarding, enabling self-service, and automating user management, enhancing IT efficiency.
Omada Identity has definitely helped us save time when provisioning access for various identities.
It is able to save time and money as everything is automated: user access provisioning, password policy management, and reporting.
 

Customer Service

Sentiment score
6.6
Omada Identity's customer service is mixed, with quick responses praised but delays and outdated documentation criticized. Improvements ongoing.
Sentiment score
5.1
Oracle Identity Governance support quality varies; users experience inconsistent responsiveness and accessibility to skilled personnel across regions.
Sentiment score
6.2
Symantec's customer service is praised for responsiveness but needs improvement in geographical support and complex issue expertise.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
first-level support lacks expertise
The team is not very knowledgeable and takes too long to respond.
While they are familiar with me, the team is not large enough, which impacts their availability.
The technical support from Oracle is excellent.
 

Scalability Issues

Sentiment score
7.7
Omada Identity offers excellent scalability and integration, efficiently adapting to organizational needs with high user satisfaction despite speed concerns.
Sentiment score
7.1
Oracle Identity Governance is scalable for enterprises but may face performance and hardware challenges at higher loads.
Sentiment score
7.3
Symantec Identity Governance scales well and adapts to organizational needs, though some face customization and resource challenges.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
 

Stability Issues

Sentiment score
7.5
Omada Identity is stable but faces challenges in audits and integrations, with users desiring better bug support and communication.
Sentiment score
6.2
Oracle Identity Governance stability varies, with some users facing issues under high-loads, while proper setup enhances stability.
Sentiment score
6.6
Symantec Identity Governance's stability is generally satisfactory, with performance issues arising under heavy loads or improper tuning.
In terms of stability, I rate Omada Identity a nine out of ten.
We have experienced too many unexpected errors on a daily basis.
I would rate the stability as having no downtime.
 

Room For Improvement

Omada Identity needs interface updates, better scalability, improved documentation, and enhanced performance for a more efficient user experience.
Oracle Identity Governance struggles with complexity, high costs, poor user experience, and integration challenges, needing enhancements for competitiveness.
Symantec Identity Governance needs improvements in UI, integration, documentation, security, cloud performance, scalability, and user-friendliness.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
The deployment of Omada Identity is complex; the product is not brilliantly documented.
Incorporating AI to reduce manual work would be beneficial.
Oracle Identity Governance is a thick, heavy application and has fewer application connectors compared to SailPoint, which offers a large number of out-of-box connectors, making integration easier.
Improvements could include making Oracle Identity Governance a simpler plug-and-play product.
 

Setup Cost

Enterprise buyers find Omada Identity competitively priced on-premise, but costly in the cloud, with negotiable licensing and setup.
Oracle Identity Governance is costly with complex licensing, long implementation, and significant support expenses, ideal for large enterprises.
Symantec Identity Governance pricing is mid-range, seen as expensive, with flexible licensing but time-consuming implementation.
They are lower than some of their competitors.
the product itself is said to have a good price, although the support can be expensive.
They sell the solution cheaply, but setting up and maintaining it becomes very expensive.
If you want to implement it at full scale, it's not an entry-level product; it's an enterprise-class product and it is expensive.
Oracle Identity Governance is very expensive.
 

Valuable Features

Omada Identity enhances security with governance, automation, integration, and user-friendly interfaces, streamlining identity management and administrative tasks.
Oracle Identity Governance enhances IT efficiency with automated identity management, integration capabilities, and comprehensive security compliance across environments.
Symantec Identity Governance streamlines provisioning, access control, and policy compliance with flexible integration and user-friendly self-service features.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Technically, the product does everything one would expect from an identity and access management platform.
Omada Identity solution is that it covers most of the concepts of IGA.
The reporting function and Identity Audit function help with compliance, as they provide access review certification, segregation of duties, and a reporting feature.
The features I find most effective in Oracle Identity Governance include size and scale management, which is good for large organizations.
The solution's capabilities in provisioning, de-provisioning, terminations, and transfers are excellent.
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in User Provisioning Software
4th
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (3rd)
Oracle Identity Governance
Ranking in User Provisioning Software
8th
Ranking in Identity Management (IM)
18th
Average Rating
7.4
Reviews Sentiment
5.7
Number of Reviews
71
Ranking in other categories
Mobile Identity (1st)
Symantec Identity Governanc...
Ranking in User Provisioning Software
10th
Ranking in Identity Management (IM)
27th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.2%, down from 3.6% compared to the previous year. The mindshare of Oracle Identity Governance is 2.3%, down from 2.6% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
Omada Identity3.2%
Oracle Identity Governance2.3%
Symantec Identity Governance and Administration1.7%
Other92.8%
Identity Management (IM)
 

Featured Reviews

Lars Henrik Jensen - PeerSpot reviewer
Faced deployment delays and daily errors but have streamlined access reviews and improved termination processes
The deployment of Omada Identity is complex; the product is not brilliantly documented, and it lacks the same level of documentation that could be found for systems such as SailPoint or Saviynt, making it harder to find material or help online, particularly with Omada Cloud. The system performance of Omada Identity is inconsistent; we've been analyzing this issue together with Omada, but we haven't been able to resolve whether the problem lies on their side or my client's side, which causes long response times and long run times in Omada sometimes. Omada Identity does not help deploy IGA within 12 weeks; the time frame for applying the rapid deployment solution was much longer than expected, and I am unsure if it is built on best practices across all systems. When we receive an error or system message from Omada Identity, it's very hard to decode what it means; we have had serious issues in daily imports that we can't explain, indicating a need for improved stability. The comprehensiveness of out-of-the-box connectors that Omada provides differs; the connectors for Microsoft and Salesforce are good, but for SAP, they are basically non-existent.
SurajShah - PeerSpot reviewer
Have streamlined user lifecycle processes and strengthened policy compliance through automation and audit capabilities
I see areas for improvement, as they need to introduce more connectors; they have around 20 plus connectors currently but can improve in that area. The only thing bothering me is the connectors, as they have the potential to enhance the number of connectors, allowing integration of a large number of applications. Without them, if an application doesn't have a connector, you can build an ICF connector, which Oracle supports. Oracle Identity Governance gives functionality to enhance this by allowing you to write custom code to integrate applications through ICF connectors or adapters. I see some big differences between Oracle and other vendors. For SailPoint, it is lightweight, while Oracle Identity Governance is a thick, heavy application and has fewer application connectors compared to SailPoint, which offers a large number of out-of-box connectors, making integration easier.
Sudip Karmacharya - PeerSpot reviewer
Has a simple GUI and is easy to deploy, but has no proper documentation on how to do backups, and has lengthy configurations and workflows
There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
26%
Financial Services Firm
12%
Manufacturing Company
7%
Outsourcing Company
5%
Computer Software Company
28%
Manufacturing Company
13%
Performing Arts
8%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise42
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise11
Large Enterprise46
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
I'm not fully aware of the pricing details, which are managed by higher management; however, the product itself is sa...
What needs improvement with Omada Identity Cloud?
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks req...
What do you like most about Oracle Identity Governance?
Role-based access control (RBAC) has been crucial for role-based management in my current company. Granular access re...
What is your experience regarding pricing and costs for Oracle Identity Governance?
Whether Oracle Identity Governance is affordable or slightly expensive depends on the category. For a small-scale com...
What needs improvement with Oracle Identity Governance?
I see areas for improvement, as they need to introduce more connectors; they have around 20 plus connectors currently...
What do you like most about Symantec Identity Governance and Administration?
The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensi...
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
Acciona, Core Blox, DBS
Find out what your peers are saying about Oracle Identity Governance vs. Symantec Identity Governance and Administration and other solutions. Updated: September 2025.
872,837 professionals have used our research since 2012.