We performed a comparison between New Relic and SolarWinds AppOptics based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"The solution is scalable, and it is easy because all the documentation is available."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"The most valuable features of New Relic are the reports and ease of use."
"It has given us better insight into the performance of the system."
"Technical support is always live and they're supportive."
"The sum solution, NTA, and DPA."
"The reporting of the solution is very good."
"The product has a great dashboard."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"I have found the most valuable feature is application performance management."
"It is very difficult to award the service level cycles at an endpoint level."
"We have had issues with our agents going offline."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"In the next release, I'd like to see a better pricing structure."
"New Relic needs to improve is the user data schema."
"I would like to see more integration with other tools that are available on the market."
"The solution should be more user-friendly."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"The integration with Unix services should be a bit more straightforward."
"AppOptics would benefit from having a much more centralized view."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while SolarWinds AppOptics is ranked 44th in Application Performance Monitoring (APM) and Observability with 9 reviews. New Relic is rated 8.6, while SolarWinds AppOptics is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of SolarWinds AppOptics writes "Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas SolarWinds AppOptics is most compared with Dynatrace, SolarWinds Server and Application Monitor, Zabbix, Datadog and Splunk Enterprise Security. See our New Relic vs. SolarWinds AppOptics report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
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