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New Relic vs SolarWinds AppOptics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Application Performance Monitoring (APM) and Observability
6th
Ranking in IT Infrastructure Monitoring
12th
Ranking in Cloud Monitoring Software
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Network Monitoring Software (18th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (5th)
SolarWinds AppOptics
Ranking in Application Performance Monitoring (APM) and Observability
56th
Ranking in IT Infrastructure Monitoring
57th
Ranking in Cloud Monitoring Software
43rd
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 6.1%, down from 9.4% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
John Yuko - PeerSpot reviewer
Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions
I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The simplicity of the dashboard is very good."
"It does everything we wanted it to do."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"It is stable and scalable."
"Working with the solution is very easy. It's user-friendly."
"We are able to drill down and see what is going on in the system."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"New Relic has helped us in terms of the optimizing our print and loading times."
"The product has a great dashboard."
"The reporting of the solution is very good."
"The sum solution, NTA, and DPA."
"Technical support is always live and they're supportive."
"I have found the most valuable feature is application performance management."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
 

Cons

"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"I haven't come across any features that are lacking."
"There were some settings we had issues with."
"The solution only supports the cloud platform and not on-premises."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"The connectivity between legacy and newer cloud applications is not great."
"The pricing could be improved as it is quite high relative to what is offered."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"I would like to see more integration with other tools that are available on the market."
"The integration with Unix services should be a bit more straightforward."
"The solution should be more user-friendly."
"AppOptics would benefit from having a much more centralized view."
 

Pricing and Cost Advice

"The solution is less expensive than AppNeta."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"The price was one of the reasons we chose this solution."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"This is an expensive tool."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."
"I believe the current licensing cost is reasonable."
"Since it's a negotiable rate, I would rate the pricing as a five out of five."
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
6%
Educational Organization
31%
Financial Services Firm
12%
Government
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
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Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
AppOptics, SolarWinds TraceView, Librato
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
TraxoCovea Insurance BTE TechnologyDatarista
Find out what your peers are saying about New Relic vs. SolarWinds AppOptics and other solutions. Updated: June 2025.
859,957 professionals have used our research since 2012.