SolarWinds AppOptics vs Zabbix comparison

"I have found the most valuable feature is application performance management."

"The reporting of the solution is very good."

"The sum solution, NTA, and DPA."

"The product has a great dashboard."

"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."

"Technical support is always live and they're supportive."

"In terms of customization and integration, we have more flexibility. We can automate configurations, define deletion rules, and customize based on the needs. The client interface allows for further configuration, making it quite comprehensive."

"Setup was straightforward. Initial deployment took two or three months."

"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."

"Zabbix is very easy to implement."

"The most valuable feature is monitoring."

"The implementation process is very straightforward."

"It can send messages to our ticketing system."

"It's the best solution. Great. I would rate the overall solution ten out of ten."

"The solution should be more user-friendly."

"I would like to see more integration with other tools that are available on the market."

"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."

"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."

"The integration with Unix services should be a bit more straightforward."

"AppOptics would benefit from having a much more centralized view."

"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"The performance reporting could be improved."

"Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage."

"Zabbix can use better documentation and support for troubleshooting."

"The reporting is lacking because this is an open-source tool, and nowadays, management's expectation is that the reports should be of high quality and every information should be presented in a concise manner."

"They should open an SSH session from the web interface."

"The only improvement I would suggest, revolves around its AI and ML capabilities."

"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."

"Since it's a negotiable rate, I would rate the pricing as a five out of five."

"I believe the current licensing cost is reasonable."

"Its licensing is fair. It seems to be much cheaper than others."

"My manager is very happy because it doesn't cost anything."

"The tool's licensing is good."

"It is reasonable."

"We purchased Zabbix for a good price, including support"

"This is an open-source solution that can be used free of charge."

"The product is an open source and free solution."

"I use the tool's free version."