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Nagios Fusion vs New Relic comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Nagios Fusion
Ranking in IT Infrastructure Monitoring
73rd
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
New Relic
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (5th)
 

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of Nagios Fusion is 0.5%, up from 0.3% compared to the previous year. The mindshare of New Relic is 2.4%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
New Relic2.4%
Nagios Fusion0.5%
Other97.1%
IT Infrastructure Monitoring
 

Featured Reviews

SI
Operation Director at Digital Pulse Sdn Bhd
A suitable choice for unified and efficient infrastructure monitoring across diverse environments providing user-friendly GUI, cost-effectiveness, and versatility
We use it for this specific client, they've deployed multiple instances of it across various locations to facilitate monitoring. To effectively monitor their infrastructure, it seems necessary to implement additional monitoring solutions for all three types of devices they have Nagios Fusion…
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being open source lets us customize it for our monitoring needs, saving us money."
"It is easier for client installation, and the configurations are doable even for a newcomer in the field."
"It's very easy to manage and monitor it."
"Nagios Fusion version 12.8 excels in user-friendly GUI design, cost-effectiveness, and ease of deployment."
"It's industry-leading, the most responsive full suite of tools that I’ve used."
"It is easy to set up from scratch, as you don’t need resources."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"We have been able to automate a lot of our interactions with it."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"It's a very stable product."
"The most valuable feature for us is the ability to see what is going on with the apps on our web server."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
 

Cons

"Nagios Fusion should include a 'remember me' option when logging in, so we don't need to enter a username and password every time."
"There are some bugs, although not that many. There are some situations where the solution is not stable but the number of problems is not very high."
"In future iterations of this solution, there is a desire for more seamless integration with other monitoring software."
"Adding application performance monitoring to the product alongside infrastructure monitoring would make it a more complete and useful solution."
"The licensing cost is a little high and it should be brought down."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"Currently, it is not the only solution we have for monitoring so there are things that it’s missing – for example what Datadog does for us."
"I prefer AppDynamics and Dynatrace. These two tools over New Relic."
"They are a costly solution and the stability should be better for the price."
"There may be issues with scalability with individual users sending events up to the cloud."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"New Relic can get pricey for larger organizations."
 

Pricing and Cost Advice

"The pricing is quite reasonable, especially when compared to the broader market."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"The detection piece of it brings us a big return on investment."
"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Construction Company
10%
Manufacturing Company
10%
Marketing Services Firm
8%
Financial Services Firm
13%
Outsourcing Company
12%
Manufacturing Company
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

NuBlue, St.Elisabeth Hospital, Akamit Systems, National Radio Astronomy Observatory, ValueClick, Sunrise Banks
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Nagios Fusion vs. New Relic and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.