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Nagios Fusion vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Nagios Fusion
Ranking in IT Infrastructure Monitoring
64th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
New Relic
Ranking in IT Infrastructure Monitoring
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
166
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Nagios Fusion is 0.4%, up from 0.3% compared to the previous year. The mindshare of New Relic is 3.1%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
New Relic3.1%
Nagios Fusion0.4%
Other96.5%
IT Infrastructure Monitoring
 

Featured Reviews

SI
Operation Director at Digital Pulse Sdn Bhd
A suitable choice for unified and efficient infrastructure monitoring across diverse environments providing user-friendly GUI, cost-effectiveness, and versatility
We use it for this specific client, they've deployed multiple instances of it across various locations to facilitate monitoring. To effectively monitor their infrastructure, it seems necessary to implement additional monitoring solutions for all three types of devices they have Nagios Fusion…
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very easy to manage and monitor it."
"It is easier for client installation, and the configurations are doable even for a newcomer in the field."
"Being open source lets us customize it for our monitoring needs, saving us money."
"Nagios Fusion version 12.8 excels in user-friendly GUI design, cost-effectiveness, and ease of deployment."
"The most important thing is that it tells us where the latency in throughput and response time are."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"The solution is scalable, and it is easy because all the documentation is available."
"Monitoring is a crucial thing for every work, and New Relic is doing a very good job in this part."
"The pricing is pretty good."
 

Cons

"In future iterations of this solution, there is a desire for more seamless integration with other monitoring software."
"Nagios Fusion should include a 'remember me' option when logging in, so we don't need to enter a username and password every time."
"Adding application performance monitoring to the product alongside infrastructure monitoring would make it a more complete and useful solution."
"There are some bugs, although not that many. There are some situations where the solution is not stable but the number of problems is not very high."
"For some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long."
"It is very difficult to award the service level cycles at an endpoint level."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"The customization of the start and end time is kind of cool."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"Email alert customization is limited."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"New Relic needs to improve is the user data schema."
 

Pricing and Cost Advice

"The pricing is quite reasonable, especially when compared to the broader market."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"The pricing is fine."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"The solution is less expensive than AppNeta."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise69
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

NuBlue, St.Elisabeth Hospital, Akamit Systems, National Radio Astronomy Observatory, ValueClick, Sunrise Banks
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Nagios Fusion vs. New Relic and other solutions. Updated: January 2026.
880,685 professionals have used our research since 2012.