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Nagios Fusion vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Nagios Fusion
Ranking in IT Infrastructure Monitoring
72nd
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
New Relic
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
 

Mindshare comparison

As of August 2026, in the IT Infrastructure Monitoring category, the mindshare of Nagios Fusion is 0.5%, up from 0.3% compared to the previous year. The mindshare of New Relic is 2.5%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
New Relic2.5%
Nagios Fusion0.5%
Other97.0%
IT Infrastructure Monitoring
 

Featured Reviews

SI
Operation Director at Digital Pulse Sdn Bhd
A suitable choice for unified and efficient infrastructure monitoring across diverse environments providing user-friendly GUI, cost-effectiveness, and versatility
We use it for this specific client, they've deployed multiple instances of it across various locations to facilitate monitoring. To effectively monitor their infrastructure, it seems necessary to implement additional monitoring solutions for all three types of devices they have Nagios Fusion…
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being open source lets us customize it for our monitoring needs, saving us money."
"It is easier for client installation, and the configurations are doable even for a newcomer in the field."
"It's very easy to manage and monitor it."
"Nagios Fusion version 12.8 excels in user-friendly GUI design, cost-effectiveness, and ease of deployment."
"The overview itself provides us clear visibility of how applications are doing, and provides us our response times, data rates, and Apdex score."
"It doesn't require much investment or technical expertise to implement, and I would recommend it for SME."
"Breadth of features, user experience, and constant development of the platform, as well as the value it’s adding to our business."
"It supports our Black Friday week, when our requests increase about 500 percent."
"Customer Service: The Support has been excellent -- affordable and bringing us meetings and phone calls with great availability and customer-oriented support."
"It offers helpful user metrics so we can learn more about the user experience."
"The UI interface and navigation make it easy for a novice user to quickly use the provided relevant performance application data to determine how well their application is performing and to see other areas which may require some further tuning."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
 

Cons

"Nagios Fusion should include a 'remember me' option when logging in, so we don't need to enter a username and password every time."
"Adding application performance monitoring to the product alongside infrastructure monitoring would make it a more complete and useful solution."
"There are some bugs, although not that many. There are some situations where the solution is not stable but the number of problems is not very high."
"In future iterations of this solution, there is a desire for more seamless integration with other monitoring software."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"For some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"The customization of the start and end time is kind of cool."
"The solution is quite expensive."
"I haven't come across any features that are lacking."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"Overall, New Relic is not as good as Dynatrace."
 

Pricing and Cost Advice

"The pricing is quite reasonable, especially when compared to the broader market."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"The price depends on how many agents you want."
"I loved this product, but we can no longer afford it, so we dropped it."
"The pricing and licensing are too high."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"This solution required a license and it is better than some other competitors."
"Comparatively, the pricing is expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Construction Company
12%
Manufacturing Company
8%
Financial Services Firm
8%
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

NuBlue, St.Elisabeth Hospital, Akamit Systems, National Radio Astronomy Observatory, ValueClick, Sunrise Banks
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Nagios Fusion vs. New Relic and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.