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Mist AI and Cloud vs NETGEAR Insight Access Points comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mist AI and Cloud
Ranking in Wireless LAN
19th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
27
Ranking in other categories
No ranking in other categories
NETGEAR Insight Access Points
Ranking in Wireless LAN
21st
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Wireless LAN category, the mindshare of Mist AI and Cloud is 1.9%, down from 1.9% compared to the previous year. The mindshare of NETGEAR Insight Access Points is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Mindshare Distribution
ProductMindshare (%)
Mist AI and Cloud1.9%
NETGEAR Insight Access Points1.6%
Other96.5%
Wireless LAN
 

Featured Reviews

Mohammed Junaid Khatib - PeerSpot reviewer
Technical Lead at a tech vendor with 10,001+ employees
Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.
DG
Owner at ERIM S.A.
Centralized management has simplified our home Wi‑Fi setup and supports multiple users reliably
Given my experience with NETGEAR Insight Access Points, my piece of advice for other organizations considering it is that they have to look at the rest of their system because NETGEAR Insight Access Points is quite useless with anything but the Wi-Fi system. I rate this product an 8 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AI is the most valuable feature."
"This solution helps customers save time and fix problems proactively."
"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."
"The tool's best part is the GUI. It is user-friendly and fast due to AI features. The solution can help you fix things with AI, which is impressive."
"The product is good, and I would say that there is no concern with the product, and everything is manageable."
"The triangulation feature can be used to determine where a person is in relation to the access point."
"The AI and the ability for the analytics to help with troubleshooting through Mist AI and Cloud, especially through the marvelous Enterprise, are obviously the most valuable features."
"I have a very good experience with the solution. Scalability-wise, I rate the solution a ten out of ten."
"I'm able to do a lot of things, because the GUI is designed very well. I'm able to remotely make certain changes via my phone and apply them right away. It makes life easier when it comes to managing the equipment. The Insight management solution phone app is very good. It enables me to do what I want to do."
"My advice would be to go ahead and switch to this one, because this is the best-performing device I have seen so far."
"I am all about simplicity. With the Insight management solution, I don’t need an additional cloud controller, appliance, network manager, or PC/server to configure and manage my access points. You have to look at cost, and everything has a cost. There is a cost to using Insight. But if the cost is reasonable, I don't want another layer. The ability to deploy a network and then have that software built-in, without having to go to a third-party, is big. Also, the less pieces that I have to call in on, the better. So, when I'm calling NETGEAR, it's not like I'm using some third-party piece of software to manage their product. It doesn't add that layer of complexity, which is key."
"Our company sometimes uses the solution's technical support, and we have seen that they sort out our general problems quickly."
"The internet connectivity is good."
"We use NETGEAR's Insight management solution to do off-property controls. It is user-friendly and provides network management, monitoring, and service deployment across multiple remote and local sites. That means I don't have to be physically at a location to do things if I want to make any changes to the network. It saves time and money."
"The solution enables me to manage my entire network from anywhere in the world."
"With the Insight management solution, it is awesome that you don’t need an additional cloud controller, appliance, network manager, or PC/server to configure and manage your access points."
 

Cons

"It would be beneficial to have support for the Chinese language."
"The inter-functionality with other vendors was a negative for us."
"The support needs improvement. Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively."
"I found the inter-functionality with other vendors a negative, and we weren't particularly happy with their sales model when it came to roll-out and implementation."
"Juniper should integrate all their dashboards instead of having separate dashboards...Since it lacks the integration of dashboards, Juniper needs to improve it."
"In future releases, they need to add some router models. Because currently, it supports only SSR and WAN routers. But adding other routers would be good."
"The solution doesn't provide mail notifications currently."
"There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points."
"Software-wise, they need to provide the ability to kick users out."
"Ubiquiti is a very good company. NETGEAR should look at that model and expand on its remote capabilities. Ubiquiti seems to have a better product."
"Managing users could be improved as it is quite difficult to block someone, and it is impossible to block someone on one specific access point."
"I have some frustrations with the ease of use. It tends to be sluggish."
"The registration is annoying. I have to go back to NETGEAR and log tickets."
"The pricing and standard connectivity can be further improved."
"The registration is annoying. I have to go back to NETGEAR and log tickets. Access points and router registration are something that they need to address in Insight. They need to fix the bug of getting the devices activated and enrolled in Insight without fighting with them. I have probably done about six of these in the last month. You get to see patterns."
"When it comes to features needing improvement, the WAX610, WAC540 and the WAX610Y do not reliably stay online and this is especially true of the WAC540."
 

Pricing and Cost Advice

"The price is not cheap, but it's a reliable solution and very easy for management."
"Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."
"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."
"The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."
"I rate the pricing a seven on a scale of one to ten, where one is low and ten is high."
"The custom licensing is a little bit expensive and I would rate it 7.5 out of 10."
"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."
"The price of this product is approximately the same as competing products in the market."
"The pricing seems to be reasonable."
"I think that the price of the product is reasonable."
"My company does not need to pay anything related to the solution's licensing costs."
"It wasn't much more than 100 dollars a year. For the devices that we have, the pricing was pretty fair."
"It is an expensive solution."
"We have some basic models they give without a license."
"I can source the stuff pretty quickly wherever I go through the distributor. There is pricing available at NETGEAR if you can spend between $2,000 and $5,000 on a solution. So, there is special pricing that they can help with. The vendor's reps are very responsive. They have a good channel system."
"Their pricing is perfect for smaller businesses who are money and budget conscious. There are a lot of other solutions out there that are two to three times more expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Comms Service Provider
9%
Manufacturing Company
7%
Construction Company
13%
Comms Service Provider
11%
Outsourcing Company
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Mist AI and Cloud?
My rating for pricing is five, where ten represents a low price and one represents a high price.
What needs improvement with Mist AI and Cloud?
Being that I don't use it day in and day out, I can't really comment on any areas that could be improved, whether slightly, or if there are any downsides to the products currently. I wouldn't think...
What is your primary use case for Mist AI and Cloud?
We sell Mist AI and Cloud to universities all the time, including wireless and switching. We also sell it to manufacturing, and we're deploying it in our warehouses ourselves. Wireless is used for ...
What is your experience regarding pricing and costs for NETGEAR Insight Access Points?
My impression of the pricing aspect of NETGEAR Insight Access Points is that it is not exactly cheap. I find the pricing reasonable, but it is at the upper end of the reasonable bracket.
What needs improvement with NETGEAR Insight Access Points?
Managing users could be improved as it is quite difficult to block someone, and it is impossible to block someone on one specific access point. Regarding specific features that I would like to see ...
What is your primary use case for NETGEAR Insight Access Points?
We are using NETGEAR Insight Access Points in a domestic environment with four or five users.
 

Also Known As

Mist Access Points
No data available
 

Overview

 

Sample Customers

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Information Not Available
Find out what your peers are saying about Mist AI and Cloud vs. NETGEAR Insight Access Points and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.