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Mist AI and Cloud vs NETGEAR Insight Access Points comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mist AI and Cloud
Ranking in Wireless LAN
9th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
NETGEAR Insight Access Points
Ranking in Wireless LAN
21st
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Wireless LAN category, the mindshare of Mist AI and Cloud is 2.2%, down from 3.3% compared to the previous year. The mindshare of NETGEAR Insight Access Points is 1.2%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Scalable and AI-driven automation helps in quick implementation
I have a global customer who wants to start the design phase in a big warehouse, but we do not have the equipment to do a site survey. I need support for the access point to implement in a freezer area. I do not have it. The customer tried to send one piece of equipment to Brazil. However, we had a problem because the customer needed to implement it in three months, and it took two months to send one equipment to Brazil.
Piyush Jain - PeerSpot reviewer
A product with load-balancing features that offers scalability to its users
My major problem is right now, the area which I need to cover is around 7,000 to 10,000 square feet, where even the mesh routers don't work out for me because it is a huge area to be covered. To cover huge areas, I will have to put extenders. I will have to use mesh routers with extenders to cover a whole huge area with Wi-Fi. I would like NETGEAR Insight Access Points to extend the area coverage they provide. One of the major problems I see is that when you try to use NETGEAR Insight Access Points, the huge amount of options that are there can only be handled by a person who is experienced or knows the process. So there should be a guide that walks anyone through different options and different things about how to go work with the UI.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's really easy to provision and support. Those are its main features."
"Mist AI and Cloud is ideal as we move towards the AI world."
"If you compare wired versus wireless, it's convenient. You don't need to have one place for connectivity. You can move around and it's easier. Sometimes it's a hassle to work with wires, which is why wireless is so convenient."
"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."
"The cost is the most valuable aspect of this solution."
"Natural language patching is an important feature."
"Mist is a really good tool that provides essential AI information from an operational point of view, covering both wireless and switching."
"The meshing capabilities are the most valuable feature. When I am going in-between buildings, my phone doesn't have to pick up different WiFi. They are all the same. Even in-between the buildings, I stay connected."
"I now have the ability to remote access my network. That works extremely well. I can access it from any place. I don't need to be physically at the device. This saves me on time and travel."
"The initial setup of NETGEAR Insight Access Points was straightforward."
"I am all about simplicity. With the Insight management solution, I don’t need an additional cloud controller, appliance, network manager, or PC/server to configure and manage my access points. You have to look at cost, and everything has a cost. There is a cost to using Insight. But if the cost is reasonable, I don't want another layer. The ability to deploy a network and then have that software built-in, without having to go to a third-party, is big. Also, the less pieces that I have to call in on, the better. So, when I'm calling NETGEAR, it's not like I'm using some third-party piece of software to manage their product. It doesn't add that layer of complexity, which is key."
"We use NETGEAR's Insight management solution to do off-property controls. It is user-friendly and provides network management, monitoring, and service deployment across multiple remote and local sites. That means I don't have to be physically at a location to do things if I want to make any changes to the network. It saves time and money."
"The metrics demonstrate that NETGEAR really does a good job of balancing the load between the various access points on the networks and this results in an elimination of downtime."
"I'm able to do a lot of things, because the GUI is designed very well. I'm able to remotely make certain changes via my phone and apply them right away. It makes life easier when it comes to managing the equipment. The Insight management solution phone app is very good. It enables me to do what I want to do."
"The internet connectivity is good."
 

Cons

"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."
"Sometimes it takes a lot of time for the access point to connect with the cloud."
"The support needs improvement. Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively."
"There are many aspects of AI, and how acquisitions are proceeding, particularly between Juniper and Aruba, remains unclear."
"The solution has various licensing policies. It will be easy to use if it is an open single license."
"There could be more integration."
"Mist AI and Cloud need to improve the configuration speed."
"There is no local support for Mist in Brazil."
"The registration is annoying. I have to go back to NETGEAR and log tickets. Access points and router registration are something that they need to address in Insight. They need to fix the bug of getting the devices activated and enrolled in Insight without fighting with them. I have probably done about six of these in the last month. You get to see patterns."
"The pricing and standard connectivity can be further improved."
"Software-wise, they need to provide the ability to kick users out. If multiple users are abusing the system or the network, I should be able to block them for a time and, when I need to unblock them, I should be able to do so by using their MAC ID. That feature might already be there and I just don't know about it."
"Due to certain shortcomings in the solution's stability, I feel that the solution's stability requires improvement."
"The product's UI needs to be simplified and made more straightforward."
"My major problem is right now, the area which I need to cover is around 7,000 to 10,000 square feet...I would like NETGEAR Insight Access Points to extend the area coverage they provide."
"While the data throughput does provide us with full insight into data being used, we find that it's not very accurate."
"I have some frustrations with the ease of use. It tends to be sluggish. The graphical interface is pretty, but not useful. They have this tree that shows connected devices, which makes no sense whatsoever because the labeling field of the tree truncates all the items to the point that it's almost useless. You can't even tell what it is. I would prefer a spreadsheet list of the gear as opposed to a graphical representation."
 

Pricing and Cost Advice

"The price of Mist AI and Cloud is approximately 20 percent less than competitors, such as Aruba and Cisco. However, Cisco has a lifetime warranty for its solutions."
"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."
"The price of this product is approximately the same as competing products in the market."
"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."
"The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."
"The custom licensing is a little bit expensive and I would rate it 7.5 out of 10."
"The price is not cheap, but it's a reliable solution and very easy for management."
"Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."
"I can source the stuff pretty quickly wherever I go through the distributor. There is pricing available at NETGEAR if you can spend between $2,000 and $5,000 on a solution. So, there is special pricing that they can help with. The vendor's reps are very responsive. They have a good channel system."
"I think that the price of the product is reasonable."
"It is an expensive solution."
"My company does not need to pay anything related to the solution's licensing costs."
"It wasn't much more than 100 dollars a year. For the devices that we have, the pricing was pretty fair."
"Price-wise, it is a little too high, about $20 higher than what it should be, but it's worth it. It's cheaper than Cisco's access point, but the products are not apples to apples."
"The pricing seems to be reasonable."
"For what you get, the price of Insight access points is very reasonable."
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Top Industries

By visitors reading reviews
Educational Organization
30%
Computer Software Company
16%
Financial Services Firm
6%
Manufacturing Company
5%
Computer Software Company
15%
Manufacturing Company
8%
Retailer
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
The price is very high in Brazil because of the high tax. The solution is expensive in Brazil.
What needs improvement with Mist AI and Cloud?
There are many aspects of AI, and how acquisitions are proceeding, particularly between Juniper and Aruba, remains unclear. From a Juniper perspective, there is a need for further improvements in t...
 

Also Known As

Mist Access Points
No data available
 

Overview

 

Sample Customers

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Information Not Available
Find out what your peers are saying about Mist AI and Cloud vs. NETGEAR Insight Access Points and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.