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Mist AI and Cloud vs NETGEAR Insight Access Points comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mist AI and Cloud
Ranking in Wireless LAN
18th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
25
Ranking in other categories
No ranking in other categories
NETGEAR Insight Access Points
Ranking in Wireless LAN
21st
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Wireless LAN category, the mindshare of Mist AI and Cloud is 1.5%, down from 2.7% compared to the previous year. The mindshare of NETGEAR Insight Access Points is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Market Share Distribution
ProductMarket Share (%)
Mist AI and Cloud1.5%
NETGEAR Insight Access Points1.6%
Other96.9%
Wireless LAN
 

Featured Reviews

Mohammed Junaid Khatib - PeerSpot reviewer
Technical Lead at a tech vendor with 10,001+ employees
Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.
Calvin Ong - PeerSpot reviewer
Business Manager at KAIRA Technologies pte ltd
Reasonably priced product with a straightforward deployment process
I never thought about what could be made better in the product since my company is a customer-centric organization where we provide Aruba or NETGEAR, depending on the demands and needs of our customers. The product's UI needs to be simplified and made more straightforward. It would be great if it was possible to send notifications regarding some errors related to the product that can be sent from our company to our clients through the organization's post-sales team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's really easy to provision and support. Those are its main features."
"I have a very good experience with the solution. Scalability-wise, I rate the solution a ten out of ten."
"Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor."
"The triangulation feature can be used to determine where a person is in relation to the access point."
"Mist is a really good tool that provides essential AI information from an operational point of view, covering both wireless and switching."
"The tool's best part is the GUI. It is user-friendly and fast due to AI features. The solution can help you fix things with AI, which is impressive."
"Multi PSK (Pre-shared Key) is a very good feature in the solution...Stability-wise, I rate the solution a ten out of ten."
"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."
"The metrics demonstrate that NETGEAR really does a good job of balancing the load between the various access points on the networks and this results in an elimination of downtime."
"I'm able to do a lot of things, because the GUI is designed very well. I'm able to remotely make certain changes via my phone and apply them right away. It makes life easier when it comes to managing the equipment. The Insight management solution phone app is very good. It enables me to do what I want to do."
"The product's deployment is straightforward."
"The meshing capabilities are the most valuable feature. When I am going in-between buildings, my phone doesn't have to pick up different WiFi. They are all the same. Even in-between the buildings, I stay connected."
"We use NETGEAR's Insight management solution to do off-property controls. It is user-friendly and provides network management, monitoring, and service deployment across multiple remote and local sites. That means I don't have to be physically at a location to do things if I want to make any changes to the network. It saves time and money."
"I am all about simplicity. With the Insight management solution, I don’t need an additional cloud controller, appliance, network manager, or PC/server to configure and manage my access points. You have to look at cost, and everything has a cost. There is a cost to using Insight. But if the cost is reasonable, I don't want another layer. The ability to deploy a network and then have that software built-in, without having to go to a third-party, is big. Also, the less pieces that I have to call in on, the better. So, when I'm calling NETGEAR, it's not like I'm using some third-party piece of software to manage their product. It doesn't add that layer of complexity, which is key."
"Our company sometimes uses the solution's technical support, and we have seen that they sort out our general problems quickly."
"The internet connectivity is good."
 

Cons

"There are many aspects of AI, and how acquisitions are proceeding, particularly between Juniper and Aruba, remains unclear."
"The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully understand the available features."
"Mist AI and Cloud need to improve the configuration speed."
"There is no local support for Mist in Brazil."
"Configuration could be improved."
"The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully understand the available features."
"If there's one thing I'd like to change, it's the pricing. They are quite expensive, but honestly, it's justified by the value they provide. However, for a simple Wi-Fi connectivity with basic security needs, there are alternatives in the market that offer comparable features at a more budget-friendly price."
"There could be more integration."
"While the data throughput does provide us with full insight into data being used, we find that it's not very accurate."
"There is always room for improvement."
"Software-wise, they need to provide the ability to kick users out. If multiple users are abusing the system or the network, I should be able to block them for a time and, when I need to unblock them, I should be able to do so by using their MAC ID. That feature might already be there and I just don't know about it."
"My major problem is right now, the area which I need to cover is around 7,000 to 10,000 square feet...I would like NETGEAR Insight Access Points to extend the area coverage they provide."
"I have some frustrations with the ease of use. It tends to be sluggish. The graphical interface is pretty, but not useful. They have this tree that shows connected devices, which makes no sense whatsoever because the labeling field of the tree truncates all the items to the point that it's almost useless. You can't even tell what it is. I would prefer a spreadsheet list of the gear as opposed to a graphical representation."
"Due to certain shortcomings in the solution's stability, I feel that the solution's stability requires improvement."
"The product's UI needs to be simplified and made more straightforward."
"The registration is annoying. I have to go back to NETGEAR and log tickets. Access points and router registration are something that they need to address in Insight. They need to fix the bug of getting the devices activated and enrolled in Insight without fighting with them. I have probably done about six of these in the last month. You get to see patterns."
 

Pricing and Cost Advice

"Mist AI and Cloud is expensive."
"The custom licensing is a little bit expensive and I would rate it 7.5 out of 10."
"The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."
"The price of this product is approximately the same as competing products in the market."
"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."
"Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."
"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."
"I rate the pricing a seven on a scale of one to ten, where one is low and ten is high."
"My company does not need to pay anything related to the solution's licensing costs."
"It wasn't much more than 100 dollars a year. For the devices that we have, the pricing was pretty fair."
"We have some basic models they give without a license."
"I can source the stuff pretty quickly wherever I go through the distributor. There is pricing available at NETGEAR if you can spend between $2,000 and $5,000 on a solution. So, there is special pricing that they can help with. The vendor's reps are very responsive. They have a good channel system."
"It is an expensive solution."
"For what you get, the price of Insight access points is very reasonable."
"Price-wise, it is a little too high, about $20 higher than what it should be, but it's worth it. It's cheaper than Cisco's access point, but the products are not apples to apples."
"I think that the price of the product is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
10%
Educational Organization
8%
Manufacturing Company
7%
Comms Service Provider
9%
Retailer
9%
University
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise9
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
My rating for pricing is five, where ten represents a low price and one represents a high price.
What needs improvement with Mist AI and Cloud?
The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully un...
 

Also Known As

Mist Access Points
No data available
 

Overview

 

Sample Customers

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Information Not Available
Find out what your peers are saying about Mist AI and Cloud vs. NETGEAR Insight Access Points and other solutions. Updated: December 2025.
879,889 professionals have used our research since 2012.