Ubiquiti WLAN and Mist AI and Cloud compete in the enterprise wireless networking category. Based on feature-rich offerings, Mist AI and Cloud seem to have the upper hand due to advanced AI capabilities and automation enhancing network performance.
Features: Ubiquiti WLAN excels with ease of deployment, free controller software, and strong network stability. It includes excellent security, scalability, and signal reach. Mist AI and Cloud offer advanced AI-driven automation, Marvis for troubleshooting, and seamless integration with IoT sensors using open APIs.
Room for Improvement: Ubiquiti WLAN needs enhanced manageability, broader standards support, and improved documentation. Challenges exist with firmware updates and comprehensive troubleshooting tools. Mist AI and Cloud are challenged by high pricing, limited support, and calls for integration flexibility.
Ease of Deployment and Customer Service: Ubiquiti WLAN is optimized for on-premises deployment but offers limited cloud options. Customer service relies on community support and documentation, with occasional slow responses. Mist AI and Cloud provide a mix of on-premises and cloud solutions, facilitating flexible deployment, but technical support responsiveness needs improvement.
Pricing and ROI: Ubiquiti WLAN is cost-effective with a one-time purchase model and no ongoing licensing fees, suitable for small to medium environments. Mist AI and Cloud, while robust, incur higher licensing costs. The pricing is competitive among premium solutions but remains a concern due to annual expenses. Both products provide substantial returns when tailored to specific needs.
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
The issues were mainly related to response time.
The problem with Ubiquiti is the lack of a serious reselling chain, as they sell directly to the customer.
I seldom contact the technical support team as there is comprehensive documentation and FAQs available that help me resolve most issues independently.
I would rate scalability at nine out of ten.
In terms of scalability, Mist AI and Cloud is scalable.
It might struggle in very complex environments with many users.
Scalability is a strong point for Ubiquiti Wireless LAN.
I would assess the scalability feature of Ubiquiti WLAN in accommodating my organization's growth or changing network demands as pretty scalable, warranting a nine out of ten rating.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
Proper connections and cabling are essential for maintaining stability.
It performs well as an access point but is not designed for high-density environments.
It does require some maintenance from my side, including troubleshooting and fixing occasionally.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
If Juniper or Mist can enhance the management of third-party devices, it would make sense, as the current functionalities offer limited insight compared to managing Juniper or Mist devices.
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
This could provide a detailed view of connections and possible disconnections, offering valuable insights for improving Wi-Fi connections.
There is room for improvement in providing the flexibility to change the default management VLAN from VLAN one to another for enhanced security.
Mist AI and Cloud is not an expensive tool and is very competitive.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
Ubiquiti is affordable, as it does not require recurring licensing fees.
it is considered medium-priced, suitable for the quality it offers.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Juniper doesn't have a wireless LAN controller; they used to have it in the past, but recently everything about Juniper wireless LAN is on Mist AI.
I utilize Ubiquiti WLAN unified management system, and it helps streamline network management by making consistent configuration of all my access points and switches.
The Cloud Key Controller is a valuable feature because it allows me to access the wireless system from the cloud and locally within the same network, enhancing network management.
The web interface in the controller allows for quick configuration of devices with just one click, which is a significant advantage.
| Product | Market Share (%) |
|---|---|
| Ubiquiti WLAN | 5.2% |
| Mist AI and Cloud | 1.7% |
| Other | 93.1% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 7 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 27 |
| Midsize Enterprise | 8 |
| Large Enterprise | 10 |
Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.
Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.
Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.
With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.
UniFi is a revolutionary Wi-Fi system that combines Enterprise performance, unlimited scalability, a central management controller and disruptive pricing.
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