

Find out what your peers are saying about Cisco, Fortinet, Hewlett Packard Enterprise and others in Network Management Applications.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
GTAC receives a score of ten out of ten.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
My experience with the technical support from Juniper has been quite good; for example, if we call them, their support is quite quick, and they send a person on-site in just a few hours of reporting the cases.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
The issues were mainly related to response time.
Mist AI and Cloud is very scalable in the case of complex environments.
I would rate scalability at nine out of ten.
In terms of scalability, Mist AI and Cloud is scalable.
It requires some time to update, which affects real-time management.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
The stability needs improvement because in many places in Delhi, it intermittently goes down due to temperature and noise in the switches.
I needed deep details and more thorough resources.
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
They should focus on making their GUI more user-friendly.
I'm vendor agnostic and sell all kinds of wireless gear, so I would recommend Mist AI and Cloud over the other ones, but it depends on your current situation.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
Mist AI and Cloud is not an expensive tool and is very competitive.
My rating for pricing is five, where ten represents a low price and one represents a high price.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices.
| Product | Mindshare (%) |
|---|---|
| ExtremeCloud IQ | 2.9% |
| Cisco DNA Center | 9.4% |
| OpenText Network Node Manager | 5.5% |
| Other | 82.2% |
| Product | Mindshare (%) |
|---|---|
| Mist AI and Cloud | 1.9% |
| Aruba Wireless | 12.3% |
| Ruckus Wireless | 10.8% |
| Other | 75.0% |


| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 14 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 9 |
| Large Enterprise | 9 |
ExtremeCloud IQ provides powerful cloud management with controller-less architecture, centralized administration, and seamless scalability, simplifying configuration and deployment while enhancing security and automation.
ExtremeCloud IQ is designed for managing wireless networks across diverse environments. It offers consolidated management for wireless LANs, access points, and switches, all integrated into a single dashboard. Known for intuitive automation and robust security features like integrated firewalls, it supports entities in educational sectors, large enterprises, manufacturing, and healthcare. Users benefit from detailed network insights while streamlined management and effective support contribute to efficiency. While offering advanced options such as Private Pre-shared Key and VLAN mapping, the system would benefit from improved configuration and stability, as well as enhanced device compatibility and reporting capabilities.
What are the standout features of ExtremeCloud IQ?In educational settings, ExtremeCloud IQ streamlines network management for schools and universities, allowing them to focus on educational excellence. Large enterprises benefit from its unified platform, managing multiple locations effectively, while manufacturing firms and healthcare facilities use its comprehensive tools to ensure reliable and secure connectivity across their networks.
Mist AI and Cloud offers AI-driven automation and robust network management, enabling efficient control of access points and proactive diagnostics for enhanced user experiences across different sectors.
Mist AI and Cloud is an advanced network management platform known for its AI-driven automation and real-time insights. It provides extensive analytics, self-healing Wi-Fi Assurance, and open APIs for seamless integration with IoT devices. The platform attracts organizations from industries like hospitality, education, and retail seeking stable, easy-to-deploy solutions with advanced troubleshooting tools such as Marvis. Despite its strengths, it requires enhanced configuration, documentation, and integration capabilities.
What are the key features of Mist AI and Cloud?In the hotel and conference venue sector, Mist AI and Cloud's capabilities support efficient location-based tracking and asset management. Academic institutions benefit from reduced on-site device numbers and automated issue resolution. Retail industries implement this solution for enhanced connectivity, viewing it as an upgrade from Cisco Wireless due to its user-friendly deployment and stability in managing network infrastructures through its cloud-based approach.
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