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Mist AI and Cloud pros and cons

Vendor: Juniper
3.9 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Mist AI and Cloud offers AI-driven automation capabilities, enhancing rapid deployment and proactive problem-solving.
The platform's scalability and stability are highly rated, with exceptional performance in improving network functioning, speed, and reliability.
The Marvis tool, integrated with artificial intelligence, simplifies troubleshooting compared to other vendors.
Mist AI and Cloud provides extensive open APIs for seamless integration, enabling optimization of various operational aspects, including workforce planning and occupancy management.
The triangulation feature and automation capabilities significantly aid in determining user location in relation to access points and resource management, advancing efficiency.

CONS

Mist AI and Cloud could benefit from a universal standard for devices and access points.
Integration and inter-functionality with other vendors require improvements.
Configuration processes and speed need enhancement.
There is a need for improved documentation and support.
High pricing for Mist AI and Cloud WiFi offerings is a common concern.
 

Mist AI and Cloud Pros review quotes

MarcGaethofs - PeerSpot reviewer
Dec 13, 2023
The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building.
Mohammad Abdur Rahim Sarker - PeerSpot reviewer
May 12, 2023
I have a very good experience with the solution. Scalability-wise, I rate the solution a ten out of ten.
Chinedu Onwurah - PeerSpot reviewer
Aug 28, 2025
Real-time management of events and resources is excellent, making it the best in the market, which is why Juniper is highly ranked in the Gartner ratings.
Learn what your peers think about Mist AI and Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,706 professionals have used our research since 2012.
it_user1304796 - PeerSpot reviewer
Mar 16, 2020
If you compare wired versus wireless, it's convenient. You don't need to have one place for connectivity. You can move around and it's easier. Sometimes it's a hassle to work with wires, which is why wireless is so convenient.
RF
May 30, 2023
Regarding features, the solution seems to be very intuitive.
Mohammed Junaid Khatib - PeerSpot reviewer
Oct 15, 2025
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor.
Kasun De Silva - PeerSpot reviewer
May 23, 2023
Multi PSK (Pre-shared Key) is a very good feature in the solution...Stability-wise, I rate the solution a ten out of ten.
RahulSivanandan - PeerSpot reviewer
Apr 30, 2025
Mist AI and Cloud is ideal as we move towards the AI world.
Chinedu Onwurah - PeerSpot reviewer
May 26, 2023
Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses.
Naveen Tej - PeerSpot reviewer
May 8, 2023
The most useful aspect of Mist AI and Cloud is automation capabilities.
 

Mist AI and Cloud Cons review quotes

MarcGaethofs - PeerSpot reviewer
Dec 13, 2023
If there's one thing I'd like to change, it's the pricing. They are quite expensive, but honestly, it's justified by the value they provide. However, for a simple Wi-Fi connectivity with basic security needs, there are alternatives in the market that offer comparable features at a more budget-friendly price.
Mohammad Abdur Rahim Sarker - PeerSpot reviewer
May 12, 2023
Currently, the solution lacks the ability to configure with other solutions from other vendors.
Chinedu Onwurah - PeerSpot reviewer
Aug 28, 2025
If Juniper or Mist can enhance the management of third-party devices, it would make sense, as the current functionalities offer limited insight compared to managing Juniper or Mist devices.
Learn what your peers think about Mist AI and Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,706 professionals have used our research since 2012.
Marc Gaethofs - PeerSpot reviewer
Nov 1, 2023
Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option.
it_user1304796 - PeerSpot reviewer
Mar 16, 2020
There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points.
RF
May 30, 2023
The solution lacks documentation.
Mohammed Junaid Khatib - PeerSpot reviewer
Oct 15, 2025
The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully understand the available features.
Kasun De Silva - PeerSpot reviewer
May 23, 2023
The solution doesn't provide mail notifications currently.
RahulSivanandan - PeerSpot reviewer
Apr 30, 2025
The support needs improvement. Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
Chinedu Onwurah - PeerSpot reviewer
May 26, 2023
Juniper should integrate all their dashboards instead of having separate dashboards...Since it lacks the integration of dashboards, Juniper needs to improve it.