We performed a comparison between NETGEAR Insight Access Points and Ruckus Wireless based on real PeerSpot user reviews.
Find out in this report how the two Wireless LAN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is pretty generic and easy to use."
"The most useful feature of Juniper Wireless AP is the reporting Marvis."
"The simplicity is great."
"The meshing capabilities are the most valuable feature. When I am going in-between buildings, my phone doesn't have to pick up different WiFi. They are all the same. Even in-between the buildings, I stay connected."
"I am all about simplicity. With the Insight management solution, I don’t need an additional cloud controller, appliance, network manager, or PC/server to configure and manage my access points. You have to look at cost, and everything has a cost. There is a cost to using Insight. But if the cost is reasonable, I don't want another layer. The ability to deploy a network and then have that software built-in, without having to go to a third-party, is big. Also, the less pieces that I have to call in on, the better. So, when I'm calling NETGEAR, it's not like I'm using some third-party piece of software to manage their product. It doesn't add that layer of complexity, which is key."
"[Being] able to configure the WiFi devices and to see utilization remotely, or from the cloud."
"From the WiFi aspect, it's very intuitive and easy to use. The solution enables me to manage my entire WiFi from anywhere in the world..."
"I now have the ability to remote access my network. That works extremely well. I can access it from any place. I don't need to be physically at the device. This saves me on time and travel."
"We use NETGEAR's Insight management solution to do off-property controls. It is user-friendly and provides network management, monitoring, and service deployment across multiple remote and local sites. That means I don't have to be physically at a location to do things if I want to make any changes to the network. It saves time and money."
"I'm able to do a lot of things, because the GUI is designed very well. I'm able to remotely make certain changes via my phone and apply them right away. It makes life easier when it comes to managing the equipment. The Insight management solution phone app is very good. It enables me to do what I want to do."
"The metrics demonstrate that NETGEAR really does a good job of balancing the load between the various access points on the networks and this results in an elimination of downtime."
"The product has some very awesome patents on their radios and their antennas and antenna patterns and how their signaling works. That's why nobody can touch them. If they go head to head with anybody."
"Ruckus Wireless supports the most recent technologies. We can trace every individual and what kind of traffic they're using on our campus. It is very helpful."
"Configurations are highly customizable and we could tune easily to suit our Wi-Fi requirements."
"The speed between client to client is really nice. It is better than any other vendor, but officially, I cannot say that to people."
"The APs themselves have been pretty solid. We haven't had too many of them go bad or anything like that. The wireless performance seems pretty good. The ability to provision the devices is pretty good, and the back end is also pretty good."
"Ruckus features a centralized architecture solution with ultrasound technology, which helps us with communication and roaming."
"Its high capacity is the most valuable. It is also very stable. It is way more stable than other platforms."
"The solution has great network intelligence from applications, clients, access points, and controllers."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"I need a bit more time with it before criticizing the features."
"If you want to do more specific stuff, it's a bit limited."
"Software-wise, they need to provide the ability to kick users out. If multiple users are abusing the system or the network, I should be able to block them for a time and, when I need to unblock them, I should be able to do so by using their MAC ID. That feature might already be there and I just don't know about it."
"I have some frustrations with the ease of use. It tends to be sluggish. The graphical interface is pretty, but not useful. They have this tree that shows connected devices, which makes no sense whatsoever because the labeling field of the tree truncates all the items to the point that it's almost useless. You can't even tell what it is. I would prefer a spreadsheet list of the gear as opposed to a graphical representation."
"The biggest issue I've had is that it works very well with the WiFi, but it does not offer any assistance at all with the routers. You can't control them or manage them at all. As soon as you want to use anything on the network side—because I have multiple 28-port switches—you can't manage them using this app."
"Ubiquiti is a very good company. NETGEAR should look at that model and expand on its remote capabilities. Ubiquiti seems to have a better product."
"While the data throughput does provide us with full insight into data being used, we find that it's not very accurate."
"A con is the backend system which is very, very slow."
"There is always room for improvement."
"The registration is annoying. I have to go back to NETGEAR and log tickets. Access points and router registration are something that they need to address in Insight. They need to fix the bug of getting the devices activated and enrolled in Insight without fighting with them. I have probably done about six of these in the last month. You get to see patterns."
"The solution could include more security features."
"I would like the option to not have my logs deleted when I shut down the device so that I will be able to troubleshoot."
"There is some strain with Ruckus because of various buyouts involving the company used for data centers and the cluster."
"The pricing needs to be more clear and licensing could be less expensive."
"The solution should have more analytics capabilities."
"Their support has been lacking a little bit and needs to be improved. I have had a ticket open for a month, and it is really hard to get a resolution out of them. They haven't really come out with anything that is much of an improvement in a long time. It has mostly just been fixes and things like that. We used to have a ZoneDirector or a physical controller for the wireless network, and that was kind of end of life. It was very old, and at the time, we were expanding the wireless network, and we didn't want to rely on one piece of hardware that was pretty old. So, we went to SmartZone Cluster, which has two VMs in a cluster. Unfortunately, we lost the feature ability for guest networks and other things that we were using before, and Ruckus just kind of told us that they weren't supporting that feature in the newer product, which is not really great. I was told initially that SmartZone was an upgrade to ZoneDirector. It is the logical thing to think that it is going to have all the same features, but it didn't. The issue that we have right now is onboarding BYOD devices. It is not really great for us, and we're looking for a new product to make that easier. We did have Cloudpath, which was a product that Ruckus purchased from another company that was an onboarding solution, but it just didn't really work very well for us. So, we discontinued using it, and it actually created more confusion for people. They should make BYOD or guest network portals a lot easier and better. In some areas, we have been having issues because there are just so many WAPs that are so close that we had to manually turn down the radio of power because the automatic feature of the AP wasn't really doing it right. It should also have a little bit better RF analysis capability to be able to see on the controller side. The front end for our staff, students, and guests has also not been quite as good as we had hoped."
"We would like to see a better licensing model for our customers."
"They can improve the cloud portion. Other vendors have a cloud controller, and they can provide the same so that we can see everything."
More Juniper Wireless Access Points (AP Series) Pricing and Cost Advice →
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NETGEAR Insight Access Points is ranked 9th in Wireless LAN with 8 reviews while Ruckus Wireless is ranked 4th in Wireless LAN with 45 reviews. NETGEAR Insight Access Points is rated 8.0, while Ruckus Wireless is rated 8.6. The top reviewer of NETGEAR Insight Access Points writes "Without using a third-party, I can deploy a network with software built-in". On the other hand, the top reviewer of Ruckus Wireless writes "Great performance, easy to set up and simple to configure". NETGEAR Insight Access Points is most compared with Ubiquiti WLAN, Aruba Wireless, Cisco Meraki Wireless LAN, Cisco Wireless and TP-Link Auranet EAP, whereas Ruckus Wireless is most compared with Aruba Wireless, Cisco Wireless, Cisco Meraki Wireless LAN, ExtremeWireless and ExtremeCloud IQ. See our NETGEAR Insight Access Points vs. Ruckus Wireless report.
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