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Cisco Meraki Wireless LAN vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Cisco Meraki Wireless LAN offers financial savings and scalability, justifying initial costs, though competitors may offer similar features cheaper.
Sentiment score
8.3
Mist AI and Cloud provide reliable, cost-saving solutions with competitive pricing and benefits for Cisco-certified users.
 

Customer Service

Sentiment score
3.0
Cisco Meraki Wireless LAN support is generally prompt and knowledgeable, but inconsistencies and delays exist, especially with complex issues.
Sentiment score
7.1
Mist AI and Cloud's customer service has mixed reviews, citing fast support yet issues with reachability and response times.
It would be better if the SLA of technical support was less than four hours.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
 

Scalability Issues

Sentiment score
6.3
Cisco Meraki Wireless LAN offers seamless scalability, easy expansion, and strong adaptability, despite some cost and licensing challenges.
Sentiment score
8.5
Mist AI Cloud excels in scalability and flexibility, ideal for enterprises managing numerous access points with automatic optimizations.
Meraki is not scalable enough since it straightforwardly maps its products to segmented specifications.
In terms of scalability, Mist AI and Cloud is scalable.
I would rate scalability at nine out of ten.
 

Stability Issues

Sentiment score
4.6
Cisco Meraki Wireless LAN is stable and reliable, but may experience issues during firmware updates and in high-density areas.
Sentiment score
8.3
Mist AI and Cloud are praised for stability, fault-tolerance, and dependability, enhanced by redundancy, AI, and efficient updates.
We have experienced many instances where we have experienced a lag in our network, and I am not sure if it is due to their devices or our network.
Stability is not an issue for me because it comes with Cisco's proven manufacturer quality.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
 

Room For Improvement

Cisco Meraki Wireless LAN needs improved features, integration, scalability, security, and competitive pricing to match competitors' offerings.
Enhancements in configuration, integration, and support are needed for Mist AI, Cloud, and third-party device compatibility.
The most important improvement needed is to eliminate the limitation of uplinks.
Some of the newer models of the Cisco Meraki Wireless LAN access point have encompassed the new wireless protocols and increased the strength of their antennas.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
 

Setup Cost

Cisco Meraki Wireless LAN is costly with annual licenses, but valued for quality despite limited renewal discounts and coterminous issues.
Mist AI offers competitive pricing, though significant licensing and setup costs, with varied pricing impacts in different regions.
Cisco Meraki Wireless LAN is on par with other devices in that category, offering competitive pricing.
The pricing of Cisco Meraki Wireless LAN is not competitive enough for the SMB market compared to other brands.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
 

Valuable Features

Cisco Meraki Wireless LAN offers cloud management, ease of deployment, security features, and real-time monitoring for versatile network management.
Mist AI and Cloud streamline operations with AI automation, troubleshooting, and enhanced networking for efficient, cost-effective management.
It also manages security clients and switches, providing a single dashboard to manage multiple network infrastructures.
The ability to program all access points from the Cisco Meraki Wireless LAN dashboard, view the status of all of them, and examine the individual devices connected to each access point is very valuable.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
 

Categories and Ranking

Cisco Meraki Wireless LAN
Ranking in Wireless LAN
4th
Average Rating
8.2
Reviews Sentiment
4.5
Number of Reviews
120
Ranking in other categories
No ranking in other categories
Mist AI and Cloud
Ranking in Wireless LAN
18th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Wireless LAN category, the mindshare of Cisco Meraki Wireless LAN is 12.1%, down from 12.6% compared to the previous year. The mindshare of Mist AI and Cloud is 1.8%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN
 

Q&A Highlights

Chuck Serauskas - PeerSpot reviewer
Jun 02, 2022
 

Featured Reviews

RezaPradipta - PeerSpot reviewer
Streamline network management with a unified dashboard for seamless device integration
The primary use case for Cisco Meraki Wireless LAN is mostly for enterprise wireless, including guest Wi-Fi and enterprise Wi-Fi. I use it across various industries with a focus on retail Cisco Meraki Wireless LAN offers a single pane of glass management. It only comes with a controller on the…
RahulSivanandan - PeerSpot reviewer
Analytics and automation simplify wireless management and proactive troubleshooting
The analytics part of Mist AI and Cloud is really helpful, including correlation and event analysis. These features make Mist AI and Cloud stand out in the market. The automation capabilities are quite impressive, making it easy to manage and maintain. Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise. Additionally, the platform is easy to deploy.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
8%
Comms Service Provider
8%
Educational Organization
7%
Computer Software Company
18%
Educational Organization
10%
University
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
Which is better - Cisco Wireless or Cisco Meraki Wireless LAN?
Cisco Wireless is very robust, very rugged, and can handle indoor and outdoor coverage extremely well. We found it to be very reliable and to consistently run very efficiently. Cisco Wireless helpe...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing. The solution is priced per device.
What needs improvement with Mist AI and Cloud?
The support needs improvement. Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively. The reachability, access, and response time of the suppo...
 

Also Known As

MR18, MR26, MR32, MR34, MR66, MR72, Meraki Wireless LAN, Meraki WLAN
Mist Access Points
 

Overview

 

Sample Customers

Advanced Medical Transport, Banco de Guayaquil, Baylor Scott & White Health, BH Telecom, Bowling Green State University, Calligaris, Children's Hospital Colorado, City of Biel, Del Papa Distributing, Department of Justice, Dimension Data, Dualtec Cloud Builders, Electricity Authority of Cyprus, Grupo Industrial Saltillo (GIS), Hertz, K&L Gates , LightEdge, Lone Star College System, Management Science Associates, Mindtree, NBC Olympics, Quest, Sony Corporation, The Department of Education in Western Australia, Valley Proteins
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Cisco Meraki Wireless LAN vs. Mist AI and Cloud and other solutions. Updated: July 2025.
865,164 professionals have used our research since 2012.