We compared Cisco Meraki Wireless LAN and Mist AI and Cloud based on our user's reviews in several parameters.
In summary, Cisco Meraki Wireless LAN is praised for its stability, performance, and visibility, with exceptional customer service and reasonable pricing. Mist AI and Cloud stand out for their intuitive interface, AI-driven analytics, and proactive troubleshooting, with positive ROI and responsive customer support. Areas of improvement for both include network stability, reliability, and user interface enhancements.
Features: Cisco Meraki Wireless LAN offers stability, good performance, complete visibility, easy setup, user-friendly interface, cloud management, and device control. Mist AI and Cloud prioritize intuitive UI, easy setup, seamless integration, AI-driven analytics, proactive troubleshooting for faster problem resolution, and improved network performance.
Pricing and ROI: The setup cost for Cisco Meraki Wireless LAN is reported to be minimal and straightforward, while Mist AI and Cloud also offer a manageable setup cost. Both products have straightforward licensing processes, contributing to a positive user experience., The ROI for Cisco Meraki Wireless LAN has been positive, with improved network performance and enhanced security. Mist AI and Cloud have also provided significant returns on investment, with increased efficiency and cost savings. Both solutions offer valuable features and capabilities.
Room for Improvement: Cisco Meraki Wireless LAN has room for improvement in signal strength, network stability, user interface, compatibility, firmware updates, and customer support. Mist AI and Cloud need enhancements in performance, reliability, system delays, disruptions, interface intuitiveness, and user-friendliness.
Deployment and customer support: The reviews for Cisco Meraki Wireless LAN indicate that the duration for establishing a new tech solution can vary, with some users taking three months for deployment and an additional week for setup. In contrast, the reviews for Mist AI and Cloud also mention three months for deployment and a week for setup, but suggest that these timeframes should be considered separately in some cases., The customer service of Cisco Meraki Wireless LAN is known for its exceptional support, promptness, and effectiveness. Customers appreciate the knowledgeable staff and their helpful guidance in resolving issues efficiently. On the other hand, Mist AI and Cloud have received positive feedback for their availability, responsiveness, prompt guidance, and expert assistance, contributing to a positive user experience.
The summary above is based on 61 interviews we conducted recently with Cisco Meraki Wireless LAN and Mist AI and Cloud users. To access the review's full transcripts, download our report.
"The artificial intelligence feature is very good."
"The solution is stable."
"The simplicity is great."
"You can easily monitor, manage, and cover all your IT equipment."
"The most valuable feature of the solution is Marvis, the AI-driven network management system."
"With Mist, every Wednesday they roll out new features."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"The most valuable feature of Juniper Mist is the Virtual Network Assistant, powered by artificial intelligence."
"Meraki is a decent solution for a small company, and we use it in a pretty typical way. We need Teams and Zoom to work, and we need a high level of security because we want our business to remain confidential."
"Its ease of use and flexibility are most valuable. It is cloud-based software."
"The solution is easy to use."
"It's easy to manage and provides a clear network view, allowing efficient navigation down to the network details."
"The solution is very easy to use."
"Provided reliability and a good price."
"The product is super stable. I would rate the stability a ten."
"The most valuable feature of Cisco Meraki Wireless LAN is that it is fast and does the job."
"If you compare wired versus wireless, it's convenient. You don't need to have one place for connectivity. You can move around and it's easier. Sometimes it's a hassle to work with wires, which is why wireless is so convenient."
"Multi PSK (Pre-shared Key) is a very good feature in the solution...Stability-wise, I rate the solution a ten out of ten."
"Regarding features, the solution seems to be very intuitive."
"The most useful aspect of Mist AI and Cloud is automation capabilities."
"Has an extremely good feature set."
"Mist AI and Cloud have definitely improved the functioning of our organization. The access to the Internet, including its speed and reliability, has significantly improved."
"There are several valuable features. One of them is Cibas, and another one is Marvis."
"The Marvis feature of Mist AI, an artificial intelligence tool, is very useful."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"There is room for improvement in terms of support and installation."
"They should include SD-WAN features to it."
"The price could be better."
"The pricing is very high in the Indian market."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"Juniper Mist Wireless Access Points’ support services need improvement."
"The pricing should be made cheaper."
"Meraki should share their viability roadmap. It is really hard to know which functionality will appear or when they will be available. It is also hard to know which features are available now but are not visible on the dashboard."
"The error logs need to be much more comprehensive."
"The solution should be more secure."
"The annual maintenance is something that needs to be changed."
"The signal coverage radius could be extended."
"The pricing structure could be improved."
"It would be useful to have a service management platform integrated within this solution where we can measure the customer experience."
"It is not a very stable solution."
"In future releases, they need to add some router models. Because currently, it supports only SSR and WAN routers. But adding other routers would be good."
"The inter-functionality with other vendors was a negative for us."
"It would be beneficial to have support for the Chinese language."
"Configuration could be improved."
"The solution has various licensing policies. It will be easy to use if it is an open single license."
"Currently, the solution lacks the ability to configure with other solutions from other vendors."
"The solution lacks documentation."
"There could be more integration."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Cisco Meraki Wireless LAN is ranked 4th in Wireless LAN with 115 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 20 reviews. Cisco Meraki Wireless LAN is rated 8.2, while Mist AI and Cloud is rated 7.6. The top reviewer of Cisco Meraki Wireless LAN writes "Offers good mobility, stability and scalability ". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Cisco Meraki Wireless LAN is most compared with Aruba Wireless, Ubiquiti Wireless, Ruckus Wireless, Cisco Wireless and Huawei Wireless, whereas Mist AI and Cloud is most compared with Aruba Wireless, Cisco Wireless, ExtremeCloud IQ, Ruckus Wireless and Zabbix. See our Cisco Meraki Wireless LAN vs. Mist AI and Cloud report.
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