Cisco Meraki Wireless LAN vs Mist AI and Cloud comparison

Cisco and Juniper are both solutions in the Wireless LAN category. Cisco is ranked #3 with an average rating of 8.8, while Juniper is ranked #20 with an average rating of 7.5. Cisco holds a 10.3% mindshare in Wireless LAN, compared to Juniper’s 1.6% mindshare. Additionally, 92% of Cisco users are willing to recommend the solution, compared to 77% of Juniper users who would recommend it.

Cisco Meraki Wireless LAN

Read 122 Cisco Meraki Wireless LAN reviews

10,406 Views
9,261 Comparison Views

92% willing to recommend

Mist AI and Cloud

Read 26 Mist AI and Cloud reviews

2,630 Views
2,130 Comparison Views

77% willing to recommend

Cisco Meraki Wireless LAN

Mist AI and Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 2, 2025

Cisco Meraki Wireless LAN and Mist AI and Cloud compete in the wireless network management category. Cisco Meraki has the edge with its centralized management and ease of use, while Mist AI stands out for its AI capabilities and analytics.

Features: Cisco Meraki offers centralized management through a single dashboard, making network monitoring and management seamless. Its features include splash screens for user T&C signoff, SSID segmentation, and granular user monitoring. Mist AI and Cloud leverage artificial intelligence to provide automation and deep analytics for proactive network management, enhancing user experience with AI-driven insights and recommendations.

Room For Improvement: Cisco Meraki could improve by providing more detailed error logs, advanced routing features, and enhanced security, including role-based access controls. It also needs more flexible licensing options. Mist AI and Cloud could benefit from being more user-friendly, better integration with third-party devices, and reduced costs, especially for their WiFi offerings.

Ease of Deployment and Customer Service: Cisco Meraki is versatile, with deployment options across public, private, and hybrid clouds. Mist AI is more focused on public cloud deployment, offering less diversity. Both are praised for customer service and technical support, though Cisco Meraki provides more extensive support with 24/7 availability.

Pricing and ROI: Cisco Meraki tends to be pricier with a subscription model that requires ongoing costs for functionality, but its features justify the price for many users. Mist AI and Cloud are slightly more affordable but still high-priced in some regions. Both products offer a good return on investment by enhancing management efficiency and resource allocation, though Meraki's higher initial cost may be a barrier for some organizations.

To learn more, read our detailed Cisco Meraki Wireless LAN vs. Mist AI and Cloud Report (Updated: December 2025).

Buyer's Guide

Cisco Meraki Wireless LAN vs. Mist AI and Cloud

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

1.0

Cisco Meraki Wireless LAN provides cost savings, ease of use, and management, though high costs may deter larger businesses.

Sentiment score

6.7

Mist AI and Cloud offer significant ROI by reducing OpEx, enhancing control, and providing cost-effective training despite high pricing.

No quotes available

For more quotes and insights, download the Cisco Meraki Wireless LAN report

The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.

Chinedu Onwurah

Global Juniper Presales Engineer at Westcon-Comstor

For more quotes and insights, download the Mist AI and Cloud report

Customer Service

Sentiment score

4.3

Meraki support is efficient and accessible, yet users note inconsistent assistance and desire enhanced knowledge base resources.

Sentiment score

7.0

Mist AI and Cloud's customer service is mixed, praised for technical support but criticized for sales support and response time.

I would rate Cisco support a 10, as the response time and process via the dashboard are easy, and response times are always within the SLA.

MiguelDe Bique

Independent Information Technology and Services Professional at a non-profit with 1-10 employees

It would be better if the SLA of technical support was less than four hours.

RezaPradipta

Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk

There are some problems with their technical support when it comes to the whole Meraki system.

DolfKrikke

Senior Network Architect at Previder

For more quotes and insights, download the Cisco Meraki Wireless LAN report

My experience with the technical support from Juniper has been quite good; for example, if we call them, their support is quite quick, and they send a person on-site in just a few hours of reporting the cases.

Himanshu Singhal

Sr. System Analyst at NSUT

The support quality needs improvement, particularly in terms of reachability and response time after the merger.

RahulSivanandan

Network Manager at Bread LLC

The issues were mainly related to response time.

Chinedu Onwurah

Global Juniper Presales Engineer at Westcon-Comstor

For more quotes and insights, download the Mist AI and Cloud report

Scalability Issues

Sentiment score

4.2

Cisco Meraki Wireless LAN is praised for its scalable cloud-based system, despite cost and configuration challenges.

Sentiment score

8.3

Mist AI and Cloud are scalable, supporting thousands of users while requiring careful network planning to prevent connectivity issues.

Meraki is not scalable enough since it straightforwardly maps its products to segmented specifications.

RezaPradipta

Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk

For more quotes and insights, download the Cisco Meraki Wireless LAN report

I would rate scalability at nine out of ten.

reviewer2643210

Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees

In terms of scalability, Mist AI and Cloud is scalable.

RahulSivanandan

Network Manager at Bread LLC

For more quotes and insights, download the Mist AI and Cloud report

Stability Issues

Sentiment score

4.4

Cisco Meraki Wireless LAN is stable with high user satisfaction, though firmware updates and outages may occasionally cause issues.

Sentiment score

8.1

Mist AI and Cloud offers stable, secure solutions with advanced features, ensuring consistent performance and improved efficiency through AI optimization.

Stability is not an issue for me because it comes with Cisco's proven manufacturer quality.

RezaPradipta

Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk

We have experienced many instances where we have experienced a lag in our network, and I am not sure if it is due to their devices or our network.

Ken Dishon

Manager, Information Technology at a performing arts with 11-50 employees

For more quotes and insights, download the Cisco Meraki Wireless LAN report

Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.

RahulSivanandan

Network Manager at Bread LLC

The stability needs improvement because in many places in Delhi, it intermittently goes down due to temperature and noise in the switches.

Himanshu Singhal

Sr. System Analyst at NSUT

For more quotes and insights, download the Mist AI and Cloud report

Room For Improvement

Cisco Meraki Wireless LAN users seek improved error logs, advanced features, better support, competitive pricing, and enhanced third-party integration.

Improvements needed in Mist AI include configuration, integration, pricing, user support, documentation, third-party management, and marketing, especially in Brazil.

The most important improvement needed is to eliminate the limitation of uplinks.

RezaPradipta

Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk

Some of the newer models of the Cisco Meraki Wireless LAN access point have encompassed the new wireless protocols and increased the strength of their antennas.

Ken Dishon

Manager, Information Technology at a performing arts with 11-50 employees

The solution supports Wi-Fi 6.

DolfKrikke

Senior Network Architect at Previder

For more quotes and insights, download the Cisco Meraki Wireless LAN report

Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.

RahulSivanandan

Network Manager at Bread LLC

They should focus on making their GUI more user-friendly.

Mohammed Junaid Khatib

Technical Lead at a tech vendor with 10,001+ employees

From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.

reviewer2643210

Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees

For more quotes and insights, download the Mist AI and Cloud report

Setup Cost

Cisco Meraki Wireless LAN is stable but expensive; negotiate with resellers for trials and discounts, especially for SMBs.

Enterprise users view Mist AI pricing as competitive, but setup costs and additional fees vary by region and features.

The pricing of Cisco Meraki Wireless LAN is not competitive enough for the SMB market compared to other brands.

RezaPradipta

Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk

Cisco Meraki Wireless LAN is on par with other devices in that category, offering competitive pricing.

Ken Dishon

Manager, Information Technology at a performing arts with 11-50 employees

My experience with the pricing of Cisco Meraki Wireless LAN is that it is competitive with other providers offering paid subscriptions.

MiguelDe Bique

Independent Information Technology and Services Professional at a non-profit with 1-10 employees

For more quotes and insights, download the Cisco Meraki Wireless LAN report

Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.

RahulSivanandan

Network Manager at Bread LLC

Mist AI and Cloud is not an expensive tool and is very competitive.

Chinedu Onwurah

Global Juniper Presales Engineer at Westcon-Comstor

My rating for pricing is five, where ten represents a low price and one represents a high price.

Mohammed Junaid Khatib

Technical Lead at a tech vendor with 10,001+ employees

For more quotes and insights, download the Mist AI and Cloud report

Valuable Features

Cisco Meraki Wireless LAN simplifies cloud management with robust features enhancing network operations, integration, and analytics for enterprises.

Mist AI and Cloud enhance network management with AI-driven automation, fast connectivity, and seamless integration for efficient monitoring.

It also manages security clients and switches, providing a single dashboard to manage multiple network infrastructures.

RezaPradipta

Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk

Cisco Meraki Wireless LAN has helped optimize network traffic very effectively, as we do prioritization for streaming and web conferencing apps, resulting in a clear, visible improvement in performance.

MiguelDe Bique

Independent Information Technology and Services Professional at a non-profit with 1-10 employees

The ability to program all access points from the Cisco Meraki Wireless LAN dashboard, view the status of all of them, and examine the individual devices connected to each access point is very valuable.

Ken Dishon

Manager, Information Technology at a performing arts with 11-50 employees

For more quotes and insights, download the Cisco Meraki Wireless LAN report

The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.

reviewer2643210

Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees

Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.

RahulSivanandan

Network Manager at Bread LLC

Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices.

Mohammed Junaid Khatib

Technical Lead at a tech vendor with 10,001+ employees

For more quotes and insights, download the Mist AI and Cloud report

Categories and Ranking

Cisco Meraki Wireless LAN

Ranking in Wireless LAN

3rd

Average Rating

8.2

Reviews Sentiment

4.4

Number of Reviews

122

Ranking in other categories

No ranking in other categories

Mist AI and Cloud

Ranking in Wireless LAN

20th

Average Rating

7.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Wireless LAN category, the mindshare of Cisco Meraki Wireless LAN is 10.3%, down from 13.1% compared to the previous year. The mindshare of Mist AI and Cloud is 1.6%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Wireless LAN Market Share Distribution
Product	Market Share (%)
Cisco Meraki Wireless LAN	10.3%
Mist AI and Cloud	1.6%
Other	88.1%

Wireless LAN

Q&A Highlights

Chuck Serauskas

Network and Telecommunications Manager at Kwik Trip

Jun 02, 2022

Which product would you choose and why: Mist AI and Cloud or Cisco Meraki Wireless LAN?

Had so many problems with Meraki in the past 5 years. I wouldn't recommend them to anybody. The last problem was intermittent problems connecting to an SSID, the helpdesk answer was: "make the password less complex". It was passw0rd. Roaming always seems to break whenever they do an update. One time it took more than a year to fix the issues, couldn't upgrade the firmware for more than a year. Every time I reported a problem, they wanted to upgrade our firmware, but they hadn't fixed the roaming problem. Wifi works so much better now when we moved away from Meraki. Plus, we don't have to pay the license fee anymore.

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Featured Reviews

DolfKrikke

Senior Network Architect at Previder

Centralized management has simplified remote branch control and improved network visibility

Cisco Meraki Wireless is very powerful and very easy to manage. The solution is also integrating Cisco Catalyst Wireless products into their portfolio, and they are managing the Catalyst switches as well. The seamless roaming capabilities function well. I monitor network performance with Meraki's real-time analytics. The most useful metrics to my team are the internet performance metrics, as there is a lot of information in the dashboard that I can access. All auditing and event logs are centralized in the dashboard. When I need to apply to compliance requirements or other regulatory needs, I can have my auditing in one place, which is an advantage. I use Cisco Meraki Wireless's Layer 7 application traffic shaping with the MX and the Meraki MX Firewalls.

Read full review

Mohammed Junaid Khatib

Technical Lead at a tech vendor with 10,001+ employees

Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface

Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.

Read full review

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Manufacturing Company

Comms Service Provider

Educational Organization

Computer Software Company

16%

Financial Services Firm

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	69
Midsize Enterprise	27
Large Enterprise	31

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	9
Large Enterprise	8

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?

Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...

See all answers

Which is better - Cisco Wireless or Cisco Meraki Wireless LAN?

Cisco Wireless is very robust, very rugged, and can handle indoor and outdoor coverage extremely well. We found it to be very reliable and to consistently run very efficiently. Cisco Wireless helpe...

See all answers

How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?

Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...

See all answers

What do you like most about Mist AI and Cloud?

AI-driven automation helps implement the solution quickly.

See all answers

What is your experience regarding pricing and costs for Mist AI and Cloud?

My rating for pricing is five, where ten represents a low price and one represents a high price.

See all answers

What needs improvement with Mist AI and Cloud?

The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully un...

See all answers

Comparisons

Aruba Wireless vs Cisco Meraki Wireless LAN

Compared 33% of the time

Ruckus Wireless vs Cisco Meraki Wireless LAN

Compared 11% of the time

Juniper Mist Wireless Access Points vs Cisco Meraki Wireless LAN

Compared 10% of the time

Fortinet FortiAP vs Cisco Meraki Wireless LAN

Compared 5% of the time

ExtremeCloud IQ vs Cisco Meraki Wireless LAN

Compared 2% of the time

More Cisco Meraki Wireless LAN Competitors

Aruba Wireless vs Mist AI and Cloud

Compared 10% of the time

Cisco Wireless vs Mist AI and Cloud

Compared 8% of the time

Ubiquiti WLAN vs Mist AI and Cloud

Compared 7% of the time

ExtremeCloud IQ vs Mist AI and Cloud

Compared 6% of the time

Fortinet FortiWLM vs Mist AI and Cloud

Compared 6% of the time

More Mist AI and Cloud Competitors

Product Reports

Buyer's Guide

Cisco Meraki Wireless LAN

January 2026

Download Cisco Meraki Wireless LAN product report

Buyer's Guide

Mist AI and Cloud

January 2026

Download Mist AI and Cloud product report

Also Known As

MR18, MR26, MR32, MR34, MR66, MR72, Meraki Wireless LAN, Meraki WLAN

Mist Access Points

Overview

Cisco Meraki access points are built from the highest grade components and carefully optimized for a seamless user experience. The outcome: faster connections, greater user capacity, more coverage, and fewer support calls. The Cisco Meraki dashboard gives visibility into the network users, their devices, and their applications. Armed with rich analytics, administrators can quickly create access control and application usage policies, optimizing both the end-user experience and network security.

Cisco

Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.

Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.

Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.

With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.

Juniper

Sample Customers

Advanced Medical Transport, Banco de Guayaquil, Baylor Scott & White Health, BH Telecom, Bowling Green State University, Calligaris, Children's Hospital Colorado, City of Biel, Del Papa Distributing, Department of Justice, Dimension Data, Dualtec Cloud Builders, Electricity Authority of Cyprus, Grupo Industrial Saltillo (GIS), Hertz, K&L Gates , LightEdge, Lone Star College System, Management Science Associates, Mindtree, NBC Olympics, Quest, Sony Corporation, The Department of Education in Western Australia, Valley Proteins

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta

Buyer's Guide

Cisco Meraki Wireless LAN vs. Mist AI and Cloud

December 2025

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