We compared Aruba Wireless and Mist AI and Cloud based on our user's reviews in several parameters.
In summary, Aruba Wireless is praised for strong connectivity, customer service, and reasonable pricing, while Mist AI and Cloud excel in intuitive interface, proactive troubleshooting, and positive ROI. Aruba Wireless focuses on seamless integration and scalability, whereas Mist AI and Cloud emphasize simplicity and efficient network management.
Features: Aruba Wireless stands out for its strong connectivity, seamless integration, extensive security measures, and scalability. On the other hand, Mist AI and Cloud excel in its intuitive user interface, easy setup process, AI-driven analytics, proactive troubleshooting capabilities, and seamless integration.
Pricing and ROI: The setup cost for Aruba Wireless is straightforward and doesn't require extensive technical knowledge. Users find the licensing flexible and customizable. On the other hand, Mist AI and Cloud offer a manageable setup cost and a straightforward licensing process that is not complicated., The user feedback indicates positive ROI for both Aruba Wireless and Mist AI and Cloud. Users appreciate the valuable and comprehensive features of Mist AI and Cloud, resulting in increased efficiency, improved network performance, and cost savings.
Room for Improvement: Aruba Wireless has received feedback on areas that could be enhanced. Mist AI and Cloud also need improvement in terms of performance, reliability, delays, disruptions, and the need for a more intuitive interface.
Deployment and customer support: The user reviews comparing Aruba Wireless to Mist AI and Cloud show that the duration required to establish a new tech solution can vary. Aruba Wireless users had mixed experiences, with some taking three months for deployment and an extra week for setup, while others only needed a week for both. On the other hand, Mist AI and Cloud users also had different experiences, with some taking three months for deployment and an additional week for setup, suggesting that these timeframes should be considered separately. However, in cases where users spent a week for both deployment and setup, these terms likely refer to the same period and should not be analyzed separately., Aruba Wireless has been highly commended for its customer service, with users praising the quality, responsiveness, and professionalism of the support staff. Mist AI and Cloud also receive positive feedback for their helpful and effective assistance, with users impressed by their availability and expertise.
The summary above is based on 63 interviews we conducted recently with Aruba Wireless and Mist AI and Cloud users. To access the review's full transcripts, download our report.
"The AI capabilities of Mist Wireless are superior to other OEMs."
"It provides private network access, helping us protect our company’s devices."
"You can easily monitor, manage, and cover all your IT equipment."
"In terms of reporting, in terms of all the user reports, it's very rich."
"With Mist, every Wednesday they roll out new features."
"The artificial intelligence feature is very good."
"The solution is stable."
"The solution is pretty generic and easy to use."
"The Airwave is the best feature for a single management point for all APs in the environment."
"The most valuable feature is the client match."
"For my organization, the most critical feature of Aruba Wireless is guest management."
"I really like the user interface."
"The user interface is great."
"The most valuable feature in this product would be the stability. You build it, install it, and it’s good to go, with no further tweaks needed unless adding or replacing APs."
"This is the second time I've implemented and installed this solution and I think it is outstanding. The support is excellent and so is the hardware. We don't need much support because nothing really goes wrong."
"Aruba is outstanding, especially when it comes to the hospitality sectors."
"If you compare wired versus wireless, it's convenient. You don't need to have one place for connectivity. You can move around and it's easier. Sometimes it's a hassle to work with wires, which is why wireless is so convenient."
"Ability to control the access points by groups."
"The most useful aspect of Mist AI and Cloud is automation capabilities."
"The AI deployment process involves adding access points and placing them in the designated area. The AI system automatically adjusts channel selection and transmission power without any issues with stability or throughput. It has improved network performance."
"It's really easy to provision and support. Those are its main features."
"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."
"There are several valuable features. One of them is Cibas, and another one is Marvis."
"I have a very good experience with the solution. Scalability-wise, I rate the solution a ten out of ten."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"The product should include adaptive Wi-Fi to show a more accurate location."
"There is room for improvement in terms of support and installation."
"They should include SD-WAN features to it."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"Juniper Mist Wireless Access Points’ support services need improvement."
"The pricing should be made cheaper."
"If you want to do more specific stuff, it's a bit limited."
"Access point mounting options could be better."
"The speed could be better. I heard that Aruba is trying to shape the speed inside the wireless controller, but that has not been adopted yet. If they put some kind of mechanism inside the wireless controller for the speed such that, "Okay, this many users will have 20 by 20 - 20 in the upload, 20 in the download. Just this many users. And this many users will have that type of speed." I think it would be very good if they actually bring that functionality inside the wireless controller."
"Initial setup was complex."
"What needs improvement in Aruba Wireless is its access point, in particular, it should have more flexibility. Aruba Wireless has Campus AP, Instant AP, and Unified AP, but it would be better if the product has a generic access point that you can manage over the cloud, on-premise, etc. Another area for improvement in Aruba Wireless is scalability. In terms of what additional features I'd like to see in the product, I'm unsure if it's already on the roadmap, but if possible, it would be good to have an SD-WAN functionality on the AP in Aruba Wireless."
"Aruba Wireless has room to improve the connection from one AP to another."
"I would have liked to see more manufacturer driven events and outings to drive brand recognition and familiarity."
"The network times for protocol synchronization can be improved."
"Aruba Wireless is a good product, but it still has some issues, especially at the beginning, where there's inconsistent syncing between the cloud and the APs. Sometimes, there's also a little lag when accessing the query."
"In future releases, they need to add some router models. Because currently, it supports only SSR and WAN routers. But adding other routers would be good."
"Configuration could be improved."
"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."
"There could be more integration."
"It would be beneficial to have support for the Chinese language."
"Sometimes it takes a lot of time for the access point to connect with the cloud."
"Mist AI and Cloud should improve its integrations."
"Currently, the solution lacks the ability to configure with other solutions from other vendors."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Aruba Wireless is ranked 1st in Wireless LAN with 138 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 20 reviews. Aruba Wireless is rated 8.4, while Mist AI and Cloud is rated 7.8. The top reviewer of Aruba Wireless writes "The portal for centralized management and virtual controller for APs are very valuable". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Aruba Wireless is most compared with Cisco Wireless, Cisco Meraki Wireless LAN, Ruckus Wireless, Ubiquiti WLAN and Fortinet FortiWLM, whereas Mist AI and Cloud is most compared with Cisco Meraki Wireless LAN, Cisco Wireless, ExtremeCloud IQ, Ruckus Wireless and Marvis Virtual Network Assistant. See our Aruba Wireless vs. Mist AI and Cloud report.
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