Cisco Wireless and Mist AI and Cloud compete in the network infrastructure category. Mist AI and Cloud appear to have the upper hand with its emphasis on AI-driven insights and automation capabilities.
Features: Cisco Wireless offers advanced security options, seamless roaming, and centralized management, highlighting compatibility with other Cisco products and ease of installation. Mist AI and Cloud focus on robust AI-driven automation, application visibility, and intuitive deployment through features like Marvis and Wi-Fi Assurance.
Room for Improvement: Cisco Wireless users criticize its high cost, complex configuration, and limited cloud integration, with reports of firmware update issues and glitches during setup. Mist AI and Cloud can improve in supporting more languages, enhancing configuration speed, and reducing cost while expanding device integration and plug-and-play capabilities.
Ease of Deployment and Customer Service: Cisco Wireless is mainly deployed on-premises with mixed reviews on technical support, highlighting slow response times but expertise in escalated issues. Mist AI and Cloud provide versatile deployment options, both on-premises and in the cloud, receiving praise for customer service and technical support, with cloud-based management easing deployment.
Pricing and ROI: Cisco Wireless and Mist AI and Cloud are considered high-cost, with Cisco often perceived as more expensive due to pricing complexity and licensing model. While both report good ROI, Mist AI and Cloud offer substantial value with its feature-rich, AI-integrated offerings, making it cost-effective for analytics and automation-driven businesses.
The technical support from Cisco is of high quality.
The technical support from Cisco is good.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
In terms of scalability, Mist AI and Cloud is scalable.
I would rate scalability at nine out of ten.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
Sometimes, integration with other Cisco products requires manual intervention for tasks such as firmware upgrades, which should be automated.
In the long term, there could be a cost reduction because it does not require much maintenance.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
The price of Cisco Wireless is pretty expensive.
The setup cost involves licenses.
The licensing of Cisco Wireless is competitive.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
If one network fails, there is a link between different access points, which ensures network continuity.
Cisco Wireless is easy to configure.
When I install it, I can forget about it because there is no need for ongoing maintenance, and no other problems occur.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Cisco Wireless is a comprehensive suite of wireless solutions designed to deliver secure, high-performance connectivity for enterprises of all sizes. Offering a range of access points, controllers, and advanced management tools, Cisco Wireless ensures seamless and reliable network access, enhancing mobility and productivity.
Cisco Wireless solutions provide robust, scalable wireless networks capable of supporting high-density environments and diverse applications. With features such as seamless roaming, advanced security protocols, and detailed analytics, Cisco Wireless addresses the needs of modern businesses. The solutions include the Cisco Catalyst and Aironet series access points, wireless LAN controllers, and the Cisco DNA Center for centralized management and automation.
What are the key features of Cisco Wireless?
What benefits should users look for in reviews when evaluating Cisco Wireless?
Cisco Wireless solutions are implemented across various industries, including healthcare, education, retail, and manufacturing. In healthcare, they support critical applications like patient monitoring and electronic health records. Educational institutions use Cisco Wireless to provide reliable internet access for students and staff. Retailers benefit from enhanced customer experiences through in-store connectivity, while manufacturers use wireless networks to improve operational efficiency and automation.
Pricing and licensing for Cisco Wireless solutions are typically based on the scale of deployment and specific product selections. Cisco offers various support plans, including 24/7 customer service, technical support, and access to software updates and patches.
In summary, Cisco Wireless provides robust, scalable wireless networking solutions that enhance connectivity, security, and management for diverse enterprise environments.
Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.
Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.
Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.
With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.
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