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Cisco Wireless vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Cisco Wireless delivers fast ROI with improved productivity, security, and connectivity, valued by both profit and non-profit organizations.
Sentiment score
8.6
Mist AI and Cloud offers reliable equipment, cost savings, and improved user satisfaction, despite high initial pricing.
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
 

Customer Service

Sentiment score
4.8
Cisco Wireless customer service is highly rated for prompt, knowledgeable support, despite some regional variability in quality.
Sentiment score
6.7
Mist AI and Cloud provide reliable technical support, though experiences vary during transition and sales support phases.
The technical support from Cisco is of high quality.
The technical support from Cisco is good.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
The issues were mainly related to response time.
 

Scalability Issues

Sentiment score
5.9
Cisco Wireless offers efficient scalability for various business sizes, though costs and controller limits may pose challenges.
Sentiment score
8.5
Mist AI and Cloud offers scalable, flexible network management for large enterprises and managed service providers ensuring seamless connectivity.
I would rate scalability at nine out of ten.
In terms of scalability, Mist AI and Cloud is scalable.
 

Stability Issues

Sentiment score
7.2
Cisco Wireless is highly stable and reliable, performing well across environments with minimal issues and high user satisfaction.
Sentiment score
8.3
Mist AI and Cloud is praised for stability and reliability, with users rating it highly despite some unused features.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
 

Room For Improvement

Cisco Wireless faces cost, configuration, usability, security, cloud integration, and compatibility issues, requiring improvements across features, UI, and support.
Mist AI and Cloud need improvements in configuration, integration, documentation, support, pricing, language support, and marketing.
Sometimes, integration with other Cisco products requires manual intervention for tasks such as firmware upgrades, which should be automated.
In the long term, there could be a cost reduction because it does not require much maintenance.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
If Juniper or Mist can enhance the management of third-party devices, it would make sense, as the current functionalities offer limited insight compared to managing Juniper or Mist devices.
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
 

Setup Cost

Cisco Wireless offers premium, high-quality solutions with complex licensing, perceived as costly but justified by reliability, security, and performance.
Mist AI's pricing is competitive with reasonable licensing costs, offering a 20% edge over Aruba and Cisco, despite setup expenses.
The setup cost involves licenses.
The licensing of Cisco Wireless is competitive.
Cisco has provided significant discounts for large-scale deployments.
Mist AI and Cloud is not an expensive tool and is very competitive.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
 

Valuable Features

Cisco Wireless excels in security, scalability, integration, ease of installation, and management, offering reliable connectivity and advanced features.
Mist AI enhances network efficiency with advanced features, automation, and analytics, improving user experience and operational performance cost-effectively.
If one network fails, there is a link between different access points, which ensures network continuity.
When I install it, I can forget about it because there is no need for ongoing maintenance, and no other problems occur.
Cisco Wireless is easy to configure.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Juniper doesn't have a wireless LAN controller; they used to have it in the past, but recently everything about Juniper wireless LAN is on Mist AI.
 

Categories and Ranking

Cisco Wireless
Ranking in Wireless LAN
3rd
Average Rating
8.2
Reviews Sentiment
5.1
Number of Reviews
154
Ranking in other categories
No ranking in other categories
Mist AI and Cloud
Ranking in Wireless LAN
18th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Wireless LAN category, the mindshare of Cisco Wireless is 11.0%, down from 13.6% compared to the previous year. The mindshare of Mist AI and Cloud is 1.7%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Market Share Distribution
ProductMarket Share (%)
Cisco Wireless11.0%
Mist AI and Cloud1.7%
Other87.3%
Wireless LAN
 

Featured Reviews

Theesula Majuwanagamage - PeerSpot reviewer
Bridging capabilities ensure network continuity and reliability in large-scale deployments
The most valuable feature of Cisco Wireless is the bridging capability. If one network fails, there is a link between different access points, which ensures network continuity. Additionally, Cisco offers significant discounts for large projects. The reliability and robust solution are also key aspects, as there have been no errors or failures. The implementation is straightforward, and the user interface connection is easy.
RahulSivanandan - PeerSpot reviewer
Analytics and automation simplify wireless management and proactive troubleshooting
The analytics part of Mist AI and Cloud is really helpful, including correlation and event analysis. These features make Mist AI and Cloud stand out in the market. The automation capabilities are quite impressive, making it easy to manage and maintain. Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise. Additionally, the platform is easy to deploy.
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Use our free recommendation engine to learn which Wireless LAN solutions are best for your needs.
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Comparison Review

it_user212721 - PeerSpot reviewer
Mar 24, 2015
Cisco vs. Aruba Wireless Solutions
Cisco or Aruba Networks? If you are considering wireless access solutions, this is a common question that you are probably asking. You probably have sales people knocking at your door. How do you make sense of all the stories that you are presented with. If you have done any research, you are…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Educational Organization
7%
Comms Service Provider
7%
Computer Software Company
18%
Educational Organization
10%
University
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business73
Midsize Enterprise42
Large Enterprise74
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise8
 

Questions from the Community

Which is better - Cisco Wireless or Cisco Meraki Wireless LAN?
Cisco Wireless is very robust, very rugged, and can handle indoor and outdoor coverage extremely well. We found it to be very reliable and to consistently run very efficiently. Cisco Wireless helpe...
Which is better - Ruckus Wireless or Cisco Wireless?
Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user friendly. This user-friendly quality also renders it easy to learn how to use and ma...
How does Cisco Wireless compare with Aruba Wireless?
On the most basic level, Cisco Wireless can offer a rather straightforward initial setup. In the span of about three hours, the basic framework can be set up. Step-by-step instructions are availabl...
What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing. The solution is priced per device.
What needs improvement with Mist AI and Cloud?
The support needs improvement. Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively. The reachability, access, and response time of the suppo...
 

Also Known As

Cisco WLAN Controller
Mist Access Points
 

Overview

 

Sample Customers

Aegean Motorway, Baylor Scott & White Health, Beachbody, Bellevue, Brunel University London, Bucks County Intermediate Unit , Chartwell School, Children's Hospital Colorado, Cisco Live Milan, City of Biel, City of Mississauga, Dundee Precious Metals, Electricity Authority of Cyprus, Erickson Living, Goldcorp, Great Ormond Street Hospital, Grupo Industrial Saltillo (GIS)
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Cisco Wireless vs. Mist AI and Cloud and other solutions. Updated: July 2025.
866,561 professionals have used our research since 2012.