We have a lot of use cases for Huawei Wireless. We have ISP providers. We have SMB customers. We also have a factory manufacturing Huawei network equipment, including optical transmission, wireless networks, routers, UHGs, etc. We also have customers using full cloud features.
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Wireless LAN
March 2023

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Product Manager at a computer software company with 1,001-5,000 employees
Stable and has a user-friendly interface. Its technical support team is responsive, quick, and precisely does what you require
Pros and Cons
- "At the moment, I only have experience with the on-premise deployment of Huawei Wireless, but the cloud solution looks good on paper. It looks perfect. I can say that Huawei's cybersecurity is very good, stable, and works for long periods. My company has four devices running uptime for more than four years without stopping. I also like that the support for Huawei Wireless is swift, and support does precisely what you require, at least from the point of view of the technical engineer who communicated with Huawei support, as I'm more of a technical sales guy. Good technical support is vital to my company, partners, and customers. My company had this ongoing project with an ISP provider in Bulgaria that bought some routers. Still, the existing equipment was a completely different brand, so this provider wanted to migrate to Huawei Wireless and wanted help while migrating the existing infrastructure to Huawei, so the technical engineer assigned to raise the ticket with Huawei for checking and setting parameters correctly provided feedback about Huawei technical support being good quality-wise and TAT-wise. The technical engineer was also Cisco-certified and Juniper-certified and was not experienced with Huawei equipment. Still, he did mention that the Huawei Wireless router interface was straightforward, and even a person who's new to it would find it easy to configure. Huawei Wireless is user-friendly, which is another pro of the solution. It's easy to manage, and even the program language setting can be done with fewer commands than Juniper and Cisco equipment. Some of the features in Juniper need an external program, and the same features can be found in Huawei Wireless built-in, which I find remarkable."
- "The demo program is an area for improvement in Huawei Wireless as it's hard to use. As a partner, you can use the solution for free, for thirty days, for example. On paper, everything looks fine, but you have to get permission and explain why you want to download the software, even if it's just for demo purposes. I don't get why I have to do this as a partner and still give an explanation that this would be for a demo setup. Downloading the solution isn't a click-and-install process that should go smoothly and efficiently. You have to get a lot of approvals and explain a lot, and in the end, you find out that you received the approval for one piece of software. It looks like you need additional software to use the software. My company asked for approval and received the approval three days later, but you need to install another software to use some of the features. In the past, most features were separate. Because Huawei wants a single pane of glass where all features should work with the Huawei equipment, Huawei decided to combine everything into the iMaster NCE Campus, which incorporates every other cloud solution. However, you still have to ask for approval for every piece of software, and without clear information on the features, the type of software, and the software files required, it's not so good from my point of view."
What is our primary use case?
What is most valuable?
At the moment, I only have experience with the on-premise deployment of Huawei Wireless, but the cloud solution looks good on paper. It looks perfect. I can say that Huawei's cybersecurity is very good, stable, and works for long periods. My company has four devices running uptime for more than four years without stopping.
I also like that the support for Huawei Wireless is swift, and support does precisely what you require, at least from the point of view of the technical engineer who communicated with Huawei support, as I'm more of a technical sales guy. Good technical support is vital to my company, partners, and customers.
My company had this ongoing project with an ISP provider in Bulgaria that bought some routers. Still, the existing equipment was a completely different brand, so this provider wanted to migrate to Huawei Wireless and wanted help while migrating the existing infrastructure to Huawei, so the technical engineer assigned to raise the ticket with Huawei for checking and setting parameters correctly provided feedback about Huawei technical support being good quality-wise and TAT-wise.
The technical engineer was also Cisco-certified and Juniper-certified and was not experienced with Huawei equipment. Still, he did mention that the Huawei Wireless router interface was straightforward, and even a person who's new to it would find it easy to configure.
Huawei Wireless is user-friendly, which is another pro of the solution. It's easy to manage, and even the program language setting can be done with fewer commands than Juniper and Cisco equipment.
Some of the features in Juniper need an external program, and the same features can be found in Huawei Wireless built-in, which I find remarkable.
What needs improvement?
The demo program is an area for improvement in Huawei Wireless as it's hard to use. As a partner, you can use the solution for free, for thirty days, for example. On paper, everything looks fine, but you have to get permission and explain why you want to download the software, even if it's just for demo purposes. I don't get why I have to do this as a partner and still give an explanation that this would be for a demo setup.
Downloading the solution isn't a click-and-install process that should go smoothly and efficiently. You have to get a lot of approvals and explain a lot, and in the end, you find out that you received the approval for one piece of software.
It looks like you need additional software to use the software. My company asked for approval and received the approval three days later, but you need to install another software to use some of the features.
In the past, most features were separate. Because Huawei wants a single pane of glass where all features should work with the Huawei equipment, Huawei decided to combine everything into the iMaster NCE Campus, which incorporates every other cloud solution. However, you still have to ask for approval for every piece of software, and without clear information on the features, the type of software, and the software files required, it's not so good from my point of view.
My company gave feedback to Huawei about this, and the explanation was that Huawei Wireless is a complex solution. Still, you can present your ideas to Huawei, and Huawei will give you advice on how to download the software, for example. However, this is a demo software, so how can you be sure what features you want to use without knowing how to work with the device?
My team didn't get the training, even if Huawei provided a lot of training. Every quarter, Huawei includes training for different types of products. Still, my team wanted to test the product and start learning through testing, but it looks like it's better to have the free online training first and see what the features are and how to set up Huawei Wireless before doing the demo.
In the future, I'd like Huawei Wireless to offer a free cloud solution or free licenses similar to what other vendors provide. For example, Aruba and Cisco offer two levels or types of WiFi equipment. Cisco has Meraki, and there's Meraki Go, a free cloud solution. Aruba has Instant, and Instant On, a license-free WiFi solution. Huawei Wireless currently doesn't have free options for SMB customers, which is what Huawei needs to bring in more SMB customers.
For how long have I used the solution?
My experience with Huawei Wireless is less than a year, but my company has been working with Huawei for about seven years.
What do I think about the stability of the solution?
Huawei Wireless is a stable product.
What do I think about the scalability of the solution?
Huawei Wireless is highly scalable. Even if you use its on-premise version, it's scalable, though it's less scalable than the cloud version. You have the option to expand the existing infrastructure to two thousand units of access points. You can set up several locations and manage a very, very, very big infrastructure.
How are customer service and support?
The technical support for Huawei Wireless was good and responsive.
Which solution did I use previously and why did I switch?
I've used Aruba, Ubiquiti, and Netgear, apart from Huawei Wireless, because my company also sells those brands.
What about the implementation team?
We are distributors of Huawei Wireless, so we're not deploying it. We have partners who do the deployment with the help of Huawei's remote service desk.
What was our ROI?
My company is making money from Huawei Wireless, but I didn't calculate the monthly ROI, so I cannot provide a figure for it.
What's my experience with pricing, setup cost, and licensing?
Right now, my company made a one-time purchase of Huawei Wireless. It depends, but in most of the projects where customers buy hardware with some software, it's a one-time purchase. Customers pay a yearly fee for other projects for support and additional software features, such as email protection firmware updates for cybersecurity. You'll also receive information about the latest attacks and get more protection if you pay an additional fee apart from the standard license fee. You'll also get an additional warranty for Huawei Wireless, a yearly contract.
What other advice do I have?
I'm working for a distributor for Huawei in Bulgaria. I'm a product manager for Huawei network equipment in Bulgaria.
As a distributor, my company has some demo equipment at the office and different versions of Huawei equipment, such as switches, routers, and access point controllers. For example, for Huawei AirEngine, my company has versions 5760, 5761, 5762, etc.
At the moment, Huawei Wireless is deployed on-premises, but the team is working on moving to a cloud-based solution. Most brands or vendors nowadays focus on cloud solutions, so that's what my company is trying to activate. My company will present an iMaster NCE Campus demo to a partner, so the partner can start using that solution.
It's not just SD-WAN that the company is trying to move to because SD-WAN is part of a complete cloud solution, cloud management solution, and network management system, which can be used only for monitoring or remotely managing devices.
The number of users of Huawei Wireless within the company isn't significant because it's just demo equipment, and it's not the main wireless equipment used in the office.
The number of people required for the deployment and maintenance of Huawei Wireless depends on the size of the project, the circumstance, and the requirements. For example, there's a project with one hundred and sixty access points with four service engineers, so deploying Huawei Wireless doesn't require many people.
I suggest anyone looking into implementing Huawei Wireless to ensure correct WiFi planning. As long as you receive the exact WiFi access point model and the exact location, everything will be fine. The deployment of Huawei Wireless would also depend on your partner. Support depends on customer requirements. You can order support contracts if you want everything to be smooth and up-to-date in the future. You can order support contracts upfront, before, or even after deployment.
As Huawei Wireless is a very good solution, I'd rate it as eight out of ten. I can't give it a ten because I don't have a vast experience with it, and there's no perfect solution.
My company is a Huawei partner.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Nov 23, 2022
Flag as inappropriateManaging Director at Applied Technologies Group
Simple installation, knowledgeable technical support, and a single point of contact for administration
Pros and Cons
- "The web-based administration is what I find most beneficial."
- "If they could include some sort of web filtering, in-built antivirus, anti-malware, and data stream scanning in the next release."
What is most valuable?
I like how they have a single point of contact for administration. The web-based administration is what I find most beneficial.
What needs improvement?
I would like them to add some kind of web filtering, as well as the ability to add content filtering. That is something I would like them to be able to do.
If they could include some sort of web filtering, in-built antivirus, anti-malware, and data stream scanning in the next release. And if they include that, it would be a perfect solution.
For how long have I used the solution?
I have been working with Cambium Networks Wireless LAN for five years.
What do I think about the stability of the solution?
Cambium Networks Wireless LAN is a stable solution.
What do I think about the scalability of the solution?
Cambium Networks Wireless LAN is a scalable product.
I have everything from a single person in a home to a large installation with over 40 wireless access points, which is quite large.
How are customer service and support?
Technical support is very knowledgeable.
Which solution did I use previously and why did I switch?
We also work with Cambium Wireless WAN.
Previously, I worked with Ubiquiti and NETGEAR. We have a legacy system mobile. When compared with Cambium, I recommend Cambium Networks Wireless LAN.
Cambium, in my opinion, completely outperforms them.
How was the initial setup?
The implementation process is exceedingly easy.
What's my experience with pricing, setup cost, and licensing?
Cambium's initial price is a problem because it is more expensive than the others, but if you calculate the total cost of ownership over three years, Cambium probably works out better because there are no license fees.
The cost is determined by the item purchased. A wireless system has so many different types of applications. You have to consider if you need it outdoors, indoors, and across multiple sites, or if you require more than one website.
It's a good price, but not the best price. It's on the higher end of what I would call affordable for small to medium-sized businesses.
What other advice do I have?
I would recommend hiring someone who knows what they are doing. This is the secret because is it easy to make an error, and easily ruin it.
We are partners with Cambium Networks Wireless LAN.
It's a marvelous system, I would rate Cambium Networks Wireless LAN an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Sep 11, 2022
Flag as inappropriateBuyer's Guide
Wireless LAN
March 2023

Get our free report covering Ubiquiti Networks, Aruba Networks, Cisco, and other competitors of NETGEAR Insight Access Points. Updated: March 2023.
687,947 professionals have used our research since 2012.