Owner at a hospitality company with 11-50 employees
Real User
2020-12-13T06:35:00Z
Dec 13, 2020
We use NETGEAR's Insight management solution to do off-property controls. It is user-friendly and provides network management, monitoring, and service deployment across multiple remote and local sites. That means I don't have to be physically at a location to do things if I want to make any changes to the network. It saves time and money.
Principal at a consumer goods company with 11-50 employees
Real User
2020-12-13T06:35:00Z
Dec 13, 2020
I now have the ability to remote access my network. That works extremely well. I can access it from any place. I don't need to be physically at the device. This saves me on time and travel.
The meshing capabilities are the most valuable feature. When I am going in-between buildings, my phone doesn't have to pick up different WiFi. They are all the same. Even in-between the buildings, I stay connected.
Learn what your peers think about NETGEAR Insight Access Points. Get advice and tips from experienced pros sharing their opinions. Updated: March 2023.
Please share with the community what you think needs improvement with NETGEAR Insight Access Points. What are its weaknesses? What would you like to see changed in a future version?
Owner at a hospitality company with 11-50 employees
Dec 13, 2020
The hardware is great. Software-wise, they need to provide the ability to kick users out. If multiple users are abusing the system or the network, I should be able to block them for a time and, when I need to unblock them, I should be able to do so by using their MAC ID. That feature might already be there and I just don't know about it. But I haven't called NETGEAR about it yet because I just haven't had time.
Principal at a consumer goods company with 11-50 employees
Dec 13, 2020
I thought that the Insight management software would be more useful for me. It is a little difficult to navigate. I have ended up using the web GUI more than I do the Insight management. I have some frustrations with the ease of use. It tends to be sluggish. The graphical interface is pretty, but not useful. They have this tree that shows connected devices, which makes no sense whatsoever because the labeling field of the tree truncates all the items to the point that it's almost useless. You can't even tell what it is. I would prefer a spreadsheet list of the gear as opposed to a graphical representation. It is sluggish. If I go to reserve an IP address, it probably takes about 45 seconds, which doesn't seem like a lot. However, if you are trying to enter 60 devices, then it takes forever because each time you enter a device it has to reload and reset it, and that never takes effect until you reboot it. It just seems to be cumbersome.
Please share with the community what you think needs improvement with NETGEAR Insight Access Points. What are its weaknesses? What would you like to see changed in a future version?
Owner at a hospitality company with 11-50 employees
Dec 13, 2020
The hardware is great. Software-wise, they need to provide the ability to kick users out. If multiple users are abusing the system or the network, I should be able to block them for a time and, when I need to unblock them, I should be able to do so by using their MAC ID. That feature might already be there and I just don't know about it. But I haven't called NETGEAR about it yet because I just haven't had time.
Principal at a consumer goods company with 11-50 employees
Dec 13, 2020
I thought that the Insight management software would be more useful for me. It is a little difficult to navigate. I have ended up using the web GUI more than I do the Insight management. I have some frustrations with the ease of use. It tends to be sluggish. The graphical interface is pretty, but not useful. They have this tree that shows connected devices, which makes no sense whatsoever because the labeling field of the tree truncates all the items to the point that it's almost useless. You can't even tell what it is. I would prefer a spreadsheet list of the gear as opposed to a graphical representation. It is sluggish. If I go to reserve an IP address, it probably takes about 45 seconds, which doesn't seem like a lot. However, if you are trying to enter 60 devices, then it takes forever because each time you enter a device it has to reload and reset it, and that never takes effect until you reboot it. It just seems to be cumbersome.
We use NETGEAR's Insight management solution to do off-property controls. It is user-friendly and provides network management, monitoring, and service deployment across multiple remote and local sites. That means I don't have to be physically at a location to do things if I want to make any changes to the network. It saves time and money.
I now have the ability to remote access my network. That works extremely well. I can access it from any place. I don't need to be physically at the device. This saves me on time and travel.
The meshing capabilities are the most valuable feature. When I am going in-between buildings, my phone doesn't have to pick up different WiFi. They are all the same. Even in-between the buildings, I stay connected.