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Microsoft Teams vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Microsoft Teams enhances collaboration and efficiency, saving time, reducing costs, and proving valuable during remote work.
Sentiment score
7.0
SharePoint reduces costs and boosts efficiency by centralizing management, enhancing collaboration, and eliminating multiple subscriptions for high returns.
 

Customer Service

Sentiment score
6.6
Many prefer internal support as Microsoft's assistance varies in responsiveness and effectiveness, influenced by support tier and call volume.
Sentiment score
6.0
Microsoft SharePoint support quality varies, influenced by contracts and vendors, with mixed reviews on responsiveness and effectiveness.
Microsoft support is excellent, offering instantaneous assistance through either robo support or live personnel.
I have logged tickets for Office 365 and received responses within 24 hours, depending on the severity.
There is a lack of detailed and timely responses, and support is not always transparent with the solutions.
The quality of Microsoft's technical support is very high.
Microsoft support could be better, especially for enterprise troubleshooting.
 

Scalability Issues

Sentiment score
7.7
Microsoft Teams scales efficiently for varied user sizes, with seamless integration and some potential file storage challenges.
Sentiment score
7.3
SharePoint is perceived as scalable, though optimal performance may require investment and strategic planning to address potential limitations.
Microsoft Teams is scalable, and I have successfully conducted sessions with close to forty people without significant issues.
Making it easy to scale from a load-balancing and infrastructure perspective.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
SharePoint allows multiple teams to work at the same time, making it adaptable for large data volumes.
 

Stability Issues

Sentiment score
7.7
Microsoft Teams is stable with minor network-related issues, receiving high ratings for reliability and robust cross-device functionality.
Sentiment score
8.1
SharePoint is generally stable, with issues often due to infrastructure, updates, or improper deployment, improving with proper setup.
Microsoft Teams is stable once the setup is completed properly.
The stability of SharePoint is high; it is quite stable and resilient.
Everything runs smoothly, and I have no problems with its stability.
SharePoint is a stable product.
 

Room For Improvement

Microsoft Teams requires enhanced integration, improved performance, better UI, security, and new AI features for optimal user experience.
SharePoint requires improvements in co-authoring, permissions, UI, mobile compatibility, search, workflow, customization, integration, and onboarding simplicity.
AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support.
The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations.
Microsoft Teams could be improved through more synchronization with other platforms like Calendly and Gmail.
Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
 

Setup Cost

Microsoft Teams is cost-effective, often bundled with Office 365, offering flexible, affordable pricing with some geographical and feature-based variations.
SharePoint offers various pricing options, influenced by company size and licensing, with enterprise plans and customization affecting costs.
Microsoft Teams is economical when purchased as part of an Office 365 bundle.
Microsoft Teams comes with Office 365 licenses like E3, but there are options for those who prefer not to pay for Teams by using alternative products like Slack.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
Enterprise licensing is generally cost-effective compared to individual purchases.
 

Valuable Features

Microsoft Teams excels in communication and collaboration with robust features, Office 365 integration, and flexible, user-friendly access.
SharePoint enhances productivity with collaboration tools, Microsoft integration, customizable workflows, advanced search, and strong security features.
Teams offers the ability to record sessions and store them in OneDrive, which provides 1 terabyte of space.
The platform is user-friendly and has positively impacted our communication, allowing us to communicate with people from different countries and cities in real time.
It serves everything in one place and improves communication within organizations.
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
Its rights management capabilities and ability to restrict access to certain people are also very useful.
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
 

Categories and Ranking

Microsoft Teams
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
166
Ranking in other categories
Virtual Meetings (4th), Enterprise Social Software (1st)
SharePoint
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
160
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Microsoft Teams is designed for Virtual Meetings and holds a mindshare of 3.1%, up 1.8% compared to last year.
SharePoint, on the other hand, focuses on Enterprise Content Management, holds 16.6% mindshare, down 20.6% since last year.
Virtual Meetings
Enterprise Content Management
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Seamless presentation and collaboration enhance organizational productivity
There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce ( /vendors/salesforce ), which is currently limited.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…
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Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
849,686 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Educational Organization
67%
Financial Services Firm
9%
Government
3%
Computer Software Company
3%
Government
13%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
Microsoft Teams comes with Office 365 ( /products/office-365-reviews ) licenses like E3, but there are options for those who prefer not to pay for Teams by using alternative products like Slack ( /...
What needs improvement with Microsoft Teams?
The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations. Users often don't know they have messages from another company unless they...
What is your experience regarding pricing and costs for SharePoint?
With SharePoint, we save by not needing multiple external licenses. Unlike Drupal ( /products/drupal-reviews ), all necessary applications are included in the Microsoft license, making it cost-effe...
What needs improvement with SharePoint?
When working on a website with SharePoint Online, not many people can edit simultaneously. If I am editing one section, my colleague cannot edit it at the same time. A chat support or chatbot featu...
 

Comparisons

 

Also Known As

MS Teams
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Microsoft Teams vs. SharePoint and other solutions. Updated: January 2023.
849,686 professionals have used our research since 2012.