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Microsoft Dynamics AX vs SYSPRO comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
6th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
57
Ranking in other categories
Activity Based Costing Software (3rd)
SYSPRO
Ranking in ERP
29th
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the ERP category, the mindshare of Microsoft Dynamics AX is 5.4%, down from 6.6% compared to the previous year. The mindshare of SYSPRO is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Microsoft Dynamics AX5.4%
SYSPRO0.8%
Other93.8%
ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
reviewer1413297 - PeerSpot reviewer
A great choice for straight manufacturing, but not suitable for complex manufacturing models
SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has the same UI and is very similar to any other Microsoft product."
"The tool's most important capabilities are for retail and finance. Microsoft Dynamics AX 2012 doesn't have many integration capabilities, but Microsoft 365 has the most capabilities to integrate with any type of standalone software and has many more features."
"The tool's most valuable feature is reporting."
"The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good."
"The production is a valuable feature."
"The response time of the solution is very good."
"According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface."
"There's a moderate amount of scalability available."
"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."
 

Cons

"Microsoft Dynamics AX can improve by having a more modern user interface. It should be more modular and dynamic. Additionally, the solution could be easier to connect with APIs with other technologies."
"It needs better financials and reporting from the system, not through Excel."
"I sometimes put in wrong data that needs correction, but I cannot change it or approve it without withdrawing it. It will then take time for me to go back in and edit it."
"It is no longer supported from a security perspective, so it is not getting updated."
"Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement."
"From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website."
"I would never recommend moving to an obsolete product that cannot get support."
"There is room for improvement in the licensing model and associated costs of this solution."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."
 

Pricing and Cost Advice

"One license costs $1,000."
"We pay for licensing yearly to use Microsoft Dynamics AX."
"The product's license renewal cost could be better."
"Microsoft Dynamics AX is not expensive."
"Microsoft Dynamics AX is expensive."
"Licensing is stable, and overall, the users are satisfied with it."
"The price of the solution is high."
"The yearly licenses are priced okay."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
11%
Comms Service Provider
6%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise12
Large Enterprise17
No data available
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
I have faced challenges with Microsoft Dynamics AX, specifically localization; it's very challenging because we are from Romania, so the finance module has to be harmonized with the Romanian law. T...
What is your primary use case for Microsoft Dynamics AX?
We are a customer of Microsoft Dynamics AX. The ERP system is used to keep tracking our processes. I am using Microsoft Dynamics AX in the distribution and retail industry, wholesales, and we have ...
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Also Known As

Dynamics AX, Axapta, MS Dynamics AX
No data available
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Arctic Manufacturing
Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP. Updated: August 2025.
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