Try our new research platform with insights from 80,000+ expert users

Microsoft Dynamics AX vs SYSPRO comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
6th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
59
Ranking in other categories
Activity Based Costing Software (4th)
SYSPRO
Ranking in ERP
33rd
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the ERP category, the mindshare of Microsoft Dynamics AX is 3.1%, down from 6.1% compared to the previous year. The mindshare of SYSPRO is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics AX3.1%
SYSPRO1.1%
Other95.8%
ERP
 

Featured Reviews

reviewer2765214 - PeerSpot reviewer
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
Has required ongoing support and modernization but effectively manages core operations and complex workflows
Microsoft Dynamics AX is a very strong ERP system, applicable for customizations to help companies and organizations streamline their processes. The specific feature I find most valuable about Microsoft Dynamics AX is the applicable permissions. There are many levels of security and permissions for each user to monitor and access specific data relative to their functions. Additionally, the linkage and transition between exploring and moving from window to window, from function to function is valuable. The impact of Microsoft Dynamics AX on managing financial processes is significant. It's a very important element for financial departments as it represents all transactions, references, and records. The adjustments and availability to create more than one virtual company allow large companies, which combined represent one group of companies, to connect and streamline their financials and operations.
reviewer1413297 - PeerSpot reviewer
Managing Director at a consultancy with 11-50 employees
A great choice for straight manufacturing, but not suitable for complex manufacturing models
SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We're using the solution for financial modules, specifically focusing on consolidation, financial configuration, management reporting for warehousing, sales. Most of the features of Microsoft Dynamics AX are good. The overall structure and functions are great. The solution is stable. The initial setup is straightforward."
"In terms of features, GP offers a wide range of strong capabilities, particularly in the financial module."
"It is flexible and cost-effective."
"There's a moderate amount of scalability available."
"If anyone is familiar with Microsoft products then they can handle it easily."
"The most valuable feature of Microsoft Dynamics AX is material planning."
"I am impressed with the tool's vendor collaboration. It is also easy to connect with third-party applications."
"The tool's most valuable feature is reporting."
"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."
 

Cons

"Microsoft needs more presence in our region to help with management and maintenance."
"There is a gap for improvement in support. Microsoft support can be very hard to reach and often does not provide proper support for general issues, with responses sometimes being too detailed and not addressing the core issues quickly, which leads me to sometimes solve problems myself."
"At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself."
"The older version of Microsoft Dynamics AX that we are using is not as scalable as the newer version."
"There are so many errors."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features."
"Microsoft Dynamics AX can improve by having a more modern user interface. It should be more modular and dynamic. Additionally, the solution could be easier to connect with APIs with other technologies."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."
 

Pricing and Cost Advice

"The tool's licensing model is based on user subscription. The pricing needs to be reduced for the Indian and South Asian markets."
"I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
"I purchased the license once, and there is a license with a partner that I pay for annually."
"The price of the solution is high."
"Microsoft Dynamics AX is expensive."
"Licensing is stable, and overall, the users are satisfied with it."
"The platform's price offering is good."
"The product's license renewal cost could be better."
Information not available
report
Use our free recommendation engine to learn which ERP solutions are best for your needs.
884,732 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Comms Service Provider
7%
Computer Software Company
6%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise13
Large Enterprise17
No data available
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directl...
What is your primary use case for Microsoft Dynamics AX?
For industrial companies, I mainly use Microsoft Dynamics AX for those processes. Most of my clients are manufacturing clients, so I work with food industries, steel industries, plastic industries,...
Ask a question
Earn 20 points
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
No data available
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Arctic Manufacturing
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: March 2026.
884,732 professionals have used our research since 2012.