Microsoft Dynamics AX vs SYSPRO comparison

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Executive Summary

We performed a comparison between Microsoft Dynamics AX and SYSPRO based on real PeerSpot user reviews.

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765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like that it's a complete ERP solution from production level to branch level.""It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system.""The accounting and inventory management features are valuable.""If anyone is familiar with Microsoft products then they can handle it easily.""Microsoft Dynamics is very stable.""The stability is very good.""The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning.""The most valuable feature is the workflow of the modules."

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"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."

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Cons
"The user interface could be better.""The product is standardised across industries so it is not a good fit for all types of sectors.""The initial setup can be complex at times and has room for improvement.""It could be more scalable and stable. It would also be better if the interface were more integrated with the Microsoft ecosystem because 2012 is not really integrated.""We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively.""It is being decommissioned.""Microsoft Dynamics AX can improve system performance and security. The security is basic and needs a lot of improvement.""The solution in general just needs a few quality improvements."

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"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."

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Pricing and Cost Advice
  • "Go for cloud implementation, if cost is critical."
  • "One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
  • "The pricing is expensive."
  • "It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
  • "It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
  • "I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
  • "It has a pay-as-you-go subscription."
  • "The initial investment cost goes up due to the hidden cost."
  • More Microsoft Dynamics AX Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage.
    Top Answer:Managing admin is difficult. Also, it is expensive and can be cheaper.
    Top Answer:We use the solution for automation. We use different modules, like, payroll, protection, sales, and getting supply chain. We're using it to streamline our resources from the start of the supply chain… more »
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    Ranking
    7th
    out of 66 in ERP
    Views
    6,706
    Comparisons
    5,319
    Reviews
    25
    Average Words per Review
    424
    Rating
    7.5
    28th
    out of 66 in ERP
    Views
    771
    Comparisons
    523
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Dynamics AX, Axapta, MS Dynamics AX
    Learn More
    Overview

    Microsoft Dynamics AX is an enterprise resource planning (ERP) solution designed to support the business processes of organizations in a wide range of industries, including manufacturing, retail, and professional services. The solution offers a comprehensive set of tools and features to support financial management, supply chain management, human resources management, and project management, among others.

    With Dynamics AX, organizations can manage their financial operations, including general ledger, accounts payable, accounts receivable, and cash management. It also offers tools for managing the supply chain, including inventory management, purchase order management, and sales order management. Dynamics AX also supports human resources management, including employee self-service, benefits administration, and payroll. Overall, it is a flexible and scalable platform for organizations of all sizes.

    Microsoft Dynamics AX Features

    Microsoft Dynamics AX has many valuable key features. Some of the most useful ones include:

    • Financial management: Microsoft Dynamics AX offers tools for managing financial operations, including general ledger, accounts payable, accounts receivable, and cash management.
    • Supply chain management: It supports the management of supply chain operations, including inventory management, purchase order management, and sales order management.
    • Human resources management: The human resources management feature includes tools for managing human resources operations, including employee self-service, benefits administration, and payroll.
    • Project management: Microsoft Dynamics AX has tools for managing projects, including project tracking, project billing, and resource management.
    • Manufacturing: The solution supports the management of manufacturing operations, including product configuration, production planning, and quality management.
    • Retail: Microsoft Dynamics AX offers tools for managing retail operations, including point of sale (POS), merchandising, and customer management.
    • Professional services: The solution’s professional services include project management, time and expense tracking, and billing.
    • Reporting and analytics: With Microsoft Dynamics AX, business intelligence and reporting capabilities help organizations gain insight into their operations and make data-driven decisions.


    Microsoft Dynamics AX Benefits

    There are many benefits to implementing Microsoft Dynamics AX. Some of the biggest advantages the solution offers include:

    • Comprehensive: Microsoft Dynamics AX integrates with other Microsoft solutions, such as Office 365 and Power Platform, to provide a comprehensive and integrated solution for business management.
    • Streamlined operations: The solution helps organizations streamline and automate their financial, supply chain, and human resources operations, improving efficiency and reducing manual effort.
    • Customization: Microsoft Dynamics AX is a highly customizable solution that can be tailored to meet the specific needs of a wide range of industries and organizations.

    Reviews from Real Users

    Microsoft Dynamics AX is a solution that stands out when compared to many of its competitors. Some of its major advantages are its UI functionality, flexibility, and cost-effectiveness.

    "The most valuable feature I've found is the UI functionality,” says Navnath B., Head IT and CIO at Mutual Automotive Pvt Ltd.

    Another PeerSpot reviewer, Timpa A., IT Manager at an energy/utilities company says he like the solution because "It is flexible and cost-effective."

    Shahzad I., ERP Project Manager & Managing Consultant at Liwa Education, Iranfava, explains, “It's good for retail businesses. It expands a lot and constantly brings on new features. It's got a lot of competitive features.”

    SYSPRO enterprise resource planning (ERP) software supports the control, integration and synchronization of all aspects of the manufacturing process and accommodates both short and long production runs in several manufacturing environments. This single source solutionis compatible with computerized maintenance management systems (CMMS software), and it features several quality control measures. Most notable is the lot traceability function, which tracks raw materials through their entire life cycle, beginning with their receipt, manufacture and assembly, and moving on to their inspection, stocking and distribution. It also keeps track of expiration dates and certifications of quality. Another valuable feature of this mining industry software is the inventory management component, which accurately forecasts inventories by analyzing sales history and other factors. Several companies have implemented this software to improve their business operations, including U.S. Salt. They found SYSPRO's focus on the client/server environment and the solution's scalabilty as two reasons to implement this software. The software's combination of manufacturing, distribution and financial functions was enough to convince U.S. Salt that this was the right software for their company. The result for U.S. Salt was highly efficient operations that maintain inventory levels for on-demand shipments within three to five days. U.S. Salt also cited the usability of the software as a benefit. Their employees could easily use it and even personalize it for their work stations. SYSPRO is a global leader in ERP business software. With 35 years of experience in the industry, SYSPRO has gained the trust of more than 15,000 customers and has partnered with 1,500 ERP channels in 60 countries. SYSPRO has a 98 percent customer retention rate.
    Sample Customers
    ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
    Arctic Manufacturing
    Top Industries
    REVIEWERS
    Manufacturing Company34%
    Computer Software Company14%
    Retailer9%
    Financial Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company11%
    Retailer6%
    Educational Organization6%
    VISITORS READING REVIEWS
    University16%
    Financial Services Firm12%
    Computer Software Company11%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business47%
    Midsize Enterprise24%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise20%
    Large Enterprise49%
    Buyer's Guide
    ERP
    March 2024
    Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Microsoft Dynamics AX is ranked 7th in ERP with 51 reviews while SYSPRO is ranked 28th in ERP. Microsoft Dynamics AX is rated 7.6, while SYSPRO is rated 6.0. The top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". On the other hand, the top reviewer of SYSPRO writes "A great choice for straight manufacturing, but not suitable for complex manufacturing models". Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and Microsoft Dynamics GP, whereas SYSPRO is most compared with SAP ERP, Epicor ERP, Microsoft Dynamics 365 Business Central and NetSuite ERP.

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    We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.