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MHR iTrent vs SAP SuccessFactors Employee Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 10, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MHR iTrent
Ranking in Cloud HCM
23rd
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
Benefits Administration (24th)
SAP SuccessFactors Employee...
Ranking in Cloud HCM
16th
Average Rating
9.0
Reviews Sentiment
4.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer2215695 - PeerSpot reviewer
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.
MR
Offers a user-friendly interface with seamless access and flexibility
The features of this solution I have found most valuable include that it is a cloud product, providing easy access without any T-codes. We can easily manage profiles and everything. I find SAP SuccessFactors Employee Central to be user-friendly, with a good UI, accessible through Fiori, making it easy to navigate without using T-codes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"MHR iTrent's functionality and the payroll part are good."
"I find SAP SuccessFactors Employee Central to be user-friendly, with a good UI, accessible through Fiori, making it easy to navigate without using T-codes."
 

Cons

"Customer support and getting help from MHR iTrent are not great at all."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"SAP can improve RDP and reports by making them more user-friendly, as there are complex processes in understanding and handling them."
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Top Industries

By visitors reading reviews
Educational Organization
15%
Computer Software Company
13%
Comms Service Provider
12%
Government
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about MHR iTrent?
MHR iTrent's functionality and the payroll part are good.
What needs improvement with MHR iTrent?
I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...
What is your primary use case for MHR iTrent?
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...
What needs improvement with SAP SuccessFactors Employee Central?
Regarding improvements or additional features for SAP SuccessFactors Employee Central, nowadays Generative AI is booming, and AI is integrated within SAP. I am planning to get certified in automati...
What is your primary use case for SAP SuccessFactors Employee Central?
SAP SuccessFactors Employee Central is essentially the master data for an employee. Compared to on-premises, it is simply OM and PA taken to the cloud and becomes the master data for an employee. R...
What advice do you have for others considering SAP SuccessFactors Employee Central?
The solution has helped to streamline organizational payroll processes. I have worked with many clients who used SAP on-premises, as well as clients with legacy systems, necessitating the retrieval...
 

Comparisons

No data available
 

Also Known As

MidlandHR iTrent, iTrent
No data available
 

Overview

 

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Information Not Available
Find out what your peers are saying about MHR iTrent vs. SAP SuccessFactors Employee Central and other solutions. Updated: August 2025.
865,384 professionals have used our research since 2012.