We performed a comparison between MHR iTrent and SAP SuccessFactors based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM."MHR iTrent's functionality and the payroll part are good."
"Considering the flexibility of the system and its ability to accommodate complex business processes, the product is ready to be used in multiple industries."
"It's very user-friendly."
"SuccessFactors' most valuable feature is performance management."
"This solution provides up with an easy way to on/off-board staff, as well as actioning internal transfers."
"The functionality and user friendliness are constantly improving."
"Flexible with a lot of good features."
"The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use it fully, we might not utilize all its available features yet."
"Currently, we are using the performance and goals management functionality the most. It is connected with the enterprise solution, and it is seamless. It can be easily accessed because it is available via the net. It is readily available, provided you have an internet connection. Their technical support is also very good."
"Customer support and getting help from MHR iTrent are not great at all."
"We lack information regarding how to build a network."
"One area for improvement is making SuccessFactors more compatible with other countries, especially in terms of payroll and other functionalities."
"SAP SuccessFactors can improve the recruitment module and artificial intelligence features. More powerful analytics are needed."
"SuccessFactors feels rigid. It should be more streamlined. Also, the interface design is outdated and needs an upgrade."
"There is room for improvement in the pricing model."
"We have many interruptions and disconnection points into processes, which is why we are looking to another solution. We are not so happy with the system. We believe we have in the market better solution, so we are looking for alternatives but so far the system has been used a lot."
"Integration between Employee Central and Compensation in SAP SuccessFactors is one area of the solution that has room for improvement."
"User experience for this solution needs to be improved."
MHR iTrent is ranked 20th in Cloud HCM with 1 review while SAP SuccessFactors is ranked 1st in Cloud HCM with 90 reviews. MHR iTrent is rated 6.0, while SAP SuccessFactors is rated 7.8. The top reviewer of MHR iTrent writes "A scalable solution with good functionalities, but customer support needs to improve". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". MHR iTrent is most compared with SAP HCM, Oracle HCM Cloud, Workday and Access PeopleXD, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud, PeopleSoft and UKG.
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