

ServiceNow Orchestration and Make compete in the automation space. While ServiceNow Orchestration excels in advanced workflow capabilities, Make's intuitive approach and integration options give it an edge for many businesses.
Features: ServiceNow Orchestration integrates deeply within enterprise environments, automating complex tasks and workflows, and handling multi-step processes efficiently. Make provides seamless connectivity across numerous third-party apps, fostering user-friendly experiences and straightforward automation for businesses needing diverse integrations.
Ease of Deployment and Customer Service: ServiceNow Orchestration's deployment is more comprehensive, tailored for large enterprises. It offers robust support for intricate setups. Make offers easier deployment with fast implementation, appealing to businesses with limited IT resources. Its simplicity in setup and use reduces the need for extensive technical support, allowing quicker time-to-value for companies.
Pricing and ROI: ServiceNow Orchestration requires higher initial investment due to its enterprise-focused features, with potential comprehensive ROI in large-scale deployments. Make's cost-effective pricing with flexible subscription options delivers quick returns at a lower cost, offering rapid deployment and simplicity that fosters satisfactory ROI in many business scenarios.
| Product | Market Share (%) |
|---|---|
| ServiceNow Orchestration | 3.2% |
| Make | 1.1% |
| Other | 95.7% |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 4 |
| Large Enterprise | 9 |
Make is a robust automation platform that streamlines workflows, connecting apps to enhance productivity. Tailored for tech-savvy users, it offers dynamic automation solutions that optimize processes and facilitate seamless integration of disparate systems.
At its core, Make empowers businesses to automate tasks through an intuitive builder with drag-and-drop capabilities. Ideal for professionals who need to integrate systems efficiently, it supports a wide range of applications, aiding in the creation of complex workflows without the need for extensive coding. Users value its adaptability, making it a popular choice for enhancing operational efficiency.
What features does Make offer?In industries like retail and technology, Make has become essential for automating inventory management, order processing, and customer relationship tasks. Companies leverage its capacity to connect multiple databases, CRM systems, and sales platforms, driving growth and operational excellence.
ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.
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