We performed a comparison between Camunda and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ease of use and ability to streamline a process model."
"Using the BPMN helps us to have a common shared communication language when discussing processes."
"We are documenting all of the processors and VPN. Then we are sharing it with our business users."
"It has an open BPM"
"One valuable feature of the solution is its flexibility."
"Camunda Platform is better than IBM BPM, and Azure. It is more elaborate."
"The graphical interface is very beneficial."
"The most valuable features are the management of internal processes, the ability to execute from design and the model for internal processes, the ability to make processes visible, and the ability to have information about the current state of each instance."
"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."
"The solution effectively automates business processes."
"It's scalable."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"The product has a flexible interface for development."
"Great with IT processes and business processes."
"The data visualization is good."
"When building interfaces, there are limited tools to work with, especially when dealing with different types of tasks, such as user tasks and system tasks."
"I'm from the .NET world and I would like to use it, rather than Java."
"While it's very scalable, it would be great if auto-scaling capabilities were added to it... one area that really could help out would be to have dynamic resizing of the cluster. Right now, you have to do capacity planning."
"In terms of features, it meets my needs, but I would like Camunda to have an office in Brazil and provide training in Portuguese. They should provide regional support and training courses in Portuguese."
"The primary issue regarding the Camuto platform is its high cost of training. This is why I haven't discussed it extensively, as compared to other products that are more affordable in terms of developer training."
"The product does not have a dictionary."
"When trying to design rule tables the solutions graphical user interface could improve, it could be more user friendly."
"The only drawback is the time that it takes to have a complete set of workflows implemented on the Camunda platform."
"There can be gaps in integration."
"I would like a user experience module to be added."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
"The deployment requires awareness among the project staff."
"We cannot perform GUI automation using the tool."
"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
Camunda is ranked 1st in Process Automation with 69 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. Camunda is rated 8.2, while ServiceNow Orchestration is rated 8.2. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Visio, whereas ServiceNow Orchestration is most compared with IBM BPM, Control-M, Nintex Process Platform, BMC TrueSight Orchestration and F5 BIG-IQ. See our Camunda vs. ServiceNow Orchestration report.
See our list of best Process Automation vendors.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
