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ServiceNow Orchestration pros and cons

Vendor: ServiceNow
4.1 out of 5
 

ServiceNow Orchestration Pros review quotes

ST
Mar 16, 2020
Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time.
DP
Feb 13, 2023
It's probably the best product out there.
HarshalDeore - PeerSpot reviewer
Feb 6, 2024
The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations.
Learn what your peers think about ServiceNow Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
Dinesh Kumar Raghu - PeerSpot reviewer
Mar 1, 2024
Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact.
SS
Oct 6, 2022
Great with IT processes and business processes.
SS
Nov 28, 2023
The iTerm suite is also crucial for visibility and optimization.
DK
Jun 15, 2020
There are a lot of ready to use orchestration custom packs.
KrishnaPrasad1 - PeerSpot reviewer
Nov 16, 2022
The solution effectively automates business processes.
IA
Sep 7, 2022
The data visualization is good.
Sabyasachi Ghosh - PeerSpot reviewer
May 25, 2023
The product has a flexible interface for development.
 

ServiceNow Orchestration Cons review quotes

ST
Mar 16, 2020
There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion.
DP
Feb 13, 2023
From my space, the only thing that I can say is the spinning up with Google Cloud Services.
HarshalDeore - PeerSpot reviewer
Feb 6, 2024
ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden.
Learn what your peers think about ServiceNow Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
Dinesh Kumar Raghu - PeerSpot reviewer
Mar 1, 2024
Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades.
SS
Oct 6, 2022
There can be gaps in integration.
SS
Nov 28, 2023
The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement.
DK
Jun 15, 2020
Efficiency of some features could be improved.
KrishnaPrasad1 - PeerSpot reviewer
Nov 16, 2022
The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability.
IA
Sep 7, 2022
The deployment requires awareness among the project staff.
Sabyasachi Ghosh - PeerSpot reviewer
May 25, 2023
We cannot perform GUI automation using the tool.