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Make vs Nintex Process Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Make offers substantial ROI, enhances client management, increases efficiency, saves time, and optimizes task automation for sales teams.
Sentiment score
7.3
Organizations saved time and reduced costs with Nintex Process Platform, achieving ROI within a year by automating processes.
I have indeed seen a return on investment as it has saved us hundreds of hours in repetitive tasks, streamlining our follow-up to the leads that we are generating.
Network Engineer at AT&T
I implemented a booking system for my client that previously required data to be entered directly into Google Sheets and reminders to be sent manually; using Make, they have saved about 50% of their time, which equals one labor resource, translating to a significant amount of money saved.
Founder at WebEase
The ROI is very high, as the business professionals are pleased with the results from automations, enjoying the time saved and the outputs received.
Lead- Tech and AI Automation at a healthcare company with 1-10 employees
 

Customer Service

Sentiment score
5.4
Make's customer service is praised for its prompt responsiveness and effectiveness, enhancing user experiences with efficient solutions.
Sentiment score
6.8
Nintex's customer service receives mixed reviews; efficient for some, others find it slow, with design support lacking.
Customer support is first-class; I have managed to resolve most of my issues through the community where official Make users provide help.
Lead- Tech and AI Automation at a healthcare company with 1-10 employees
We have escalated a few issues that we faced during some integrations, and we received reasonable responses from Make support.
Chief Executive Officer at Ashtex Solutions
They were doing the best job for my use cases and my problems.
Bubble.Io | Xano | No Code | Mba | Make | Zapier | Full Stack at Indian Railways
I found the support to be excellent with immediate responses whenever I open a ticket.
Manager Mobility & Digitalization at Fatima group
 

Scalability Issues

Sentiment score
5.8
Make is scalable and adaptable, beneficial for various organization sizes, though high-scale usage may increase costs.
Sentiment score
6.9
Nintex Process Platform is generally scalable, but experiences vary due to SharePoint, cost, and infrastructure considerations.
Make's scalability is great; I have automations that run on over 100 modules, and scaling is commendable with the platform's ease of use.
Lead- Tech and AI Automation at a healthcare company with 1-10 employees
Make's scalability is very good, and if the pricing were lower, I could scale a lot more.
Founder at WebEase
Whenever a new task comes to mind, I think about automating it with Make, which is good.
Gtm Operator, Lead Generator at 404Minds Technologies
Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.
Manager Mobility & Digitalization at Fatima group
 

Stability Issues

Sentiment score
7.1
Make is a stable platform with high reliability, minor issues, and is used as an add-on tool.
Sentiment score
7.4
Nintex Process Platform is generally stable but faces performance issues under heavy use, with variable stability ratings of 7-9.
I have noticed 5% of the time it has authentication issues and connection problems with the credentials, which are refreshed every week.
Lead- Tech and AI Automation at a healthcare company with 1-10 employees
Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.
Manager Mobility & Digitalization at Fatima group
 

Room For Improvement

Enhancements needed in debugging, security clarity, integration publicity, developer tools, multi-device handling, support docs, and competitive pricing.
Nintex Process Platform requires better error reporting, user interface, integration, customization, performance, and reduced complexity, with high licensing costs.
There should be clarity about whether the data is secure while passing through these automations or integrations created within Make.
Chief Executive Officer at Ashtex Solutions
I would love to have more detailed logs, step-by-step error tracing, and better visualization of failed executions, as I think it would improve the user experience significantly.
software engineer at a non-tech company with 1,001-5,000 employees
The lagging problem needs to be solved.
Gtm Operator, Lead Generator at 404Minds Technologies
If we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string.
Manager Mobility & Digitalization at Fatima group
Additionally, the deployment process should be easier.
Presales Solutions Consultant at Mitra Sistematika Global
 

Setup Cost

Make is considered affordable compared to Zapier, with users appreciating its $20 monthly cost and economical setup fees.
Nintex Process Platform's pricing is seen as expensive yet valuable, with variations based on subscription, region, and user engagement.
Licensing was affordable.
Network Engineer at AT&T
It's cost-effective and it's pocket-friendly.
Bubble.Io | Xano | No Code | Mba | Make | Zapier | Full Stack at Indian Railways
My experience with pricing, setup cost, and licensing is that it is quite affordable for my use case.
Nintex Process Platform is expensive.
Presales Solutions Consultant at Mitra Sistematika Global
 

Valuable Features

Make streamlines operations with automation, integrations, and a user-friendly interface, boosting efficiency and reducing manual effort.
Nintex Process Platform provides scalable workflow automation, low-code tools, and seamless integration, enabling efficient process management and ease of use.
Make has positively impacted my organization by enabling us to solve use cases for hundreds of clients across hundreds of different platforms, providing the customization capabilities to automate accounting and invoicing processes that save dozens of man-hours a month, and allowing us to build custom churn, retention, and engagement costs that have driven a 30% reduction in churn.
Network Engineer at AT&T
Instead of spending several days implementing and testing API integrations inside our FastAPI back end, I was able to build the workflows in a few hours using Make.
software engineer at a non-tech company with 1,001-5,000 employees
The most important aspect I feel is that it is simple to use, so even a non-technical person can easily understand what is being done.
Lead- Tech and AI Automation at a healthcare company with 1-10 employees
We use Nintex Process Platform for process automation.
Manager Mobility & Digitalization at Fatima group
My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.
Presales Solutions Consultant at Mitra Sistematika Global
 

Categories and Ranking

Make
Ranking in Process Automation
19th
Average Rating
8.2
Reviews Sentiment
5.6
Number of Reviews
12
Ranking in other categories
AI Software Development (21st)
Nintex Process Platform
Ranking in Process Automation
22nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
Business Process Management (BPM) (20th), Workload Automation (21st)
 

Mindshare comparison

As of March 2026, in the Process Automation category, the mindshare of Make is 1.2%, up from 0.7% compared to the previous year. The mindshare of Nintex Process Platform is 2.0%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Make1.2%
Nintex Process Platform2.0%
Other96.8%
Process Automation
 

Featured Reviews

FA
Chief Executive Officer at Ashtex Solutions
Flexibility and efficiency accelerate business processes
Make needs to put some focus on or clarify the security aspect in its documentation or website. When creating automation through these modules between two different applications, there should be clarity about whether the data is secure while passing through these automations or integrations created within Make. The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved. The operation consumption is too high and sometimes becomes a burden on the client. Make needs to review its pricing strategy since they have tough competition from n8n. Make sometimes has issues with user logins and data saving when simultaneously working on two different PCs or when two developers are working on something or some blueprint. It can lose saved data from one interface to the other, and when logging on with the same user on another workstation, it occasionally misbehaves. We were unaware that Make had its own local implementation module. They need to advertise this feature more effectively as we are developing many projects in Make and working with various clients.
Hafiz Muhammad Usama - PeerSpot reviewer
Manager Mobility & Digitalization at Fatima group
Have experienced challenges integrating with other systems but have benefited from improved process automation
There are multiple areas that need improvement. Nintex Process Platform needs integration with other platforms such as Salesforce and other CRM platforms. There should be actions available so we can directly integrate with these systems. Additionally, there is a gap in mathematical actions and logical actions. We need to parse data, and if we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string. Such actions and logical actions must be available in Nintex Process Platform to increase its capability. For us, Nintex Process Platform is configurable with SQL Server, but there is no configuration option available with Oracle. We also use Oracle in multiple processes, but we have found no way to directly configure Nintex Process Platform with Oracle. We have to use SQL Server in between. We have to create a link server within SQL Server as a bypass to retrieve or post data into Oracle. There were multiple improvement points available.
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Non Tech Company
11%
Financial Services Firm
10%
Manufacturing Company
8%
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
11%
Marketing Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Large Enterprise5
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

What is your experience regarding pricing and costs for Make?
My experience with pricing, setup cost, and licensing indicates that the cost is effective and licensing was affordable.
What needs improvement with Make?
Make could be improved by having more platforms and connections that we would like to use, as well as more flexibility in paying for operations, with tasks on a sliding scale instead of by tier.Fur...
What is your primary use case for Make?
My main use case for Make is that it serves as a perfect tool to interlace most of our API connections, syncing different environments together. Make enables us to connect apps that lack native int...
What is your experience regarding pricing and costs for K2?
Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.
What needs improvement with K2?
There are multiple areas that need improvement. Nintex Process Platform needs integration with other platforms such as Salesforce and other CRM platforms. There should be actions available so we ca...
What is your primary use case for K2?
Our organization is a fertilizer company where we develop workflows regarding processes occurring at the plant. Most of them are safety projects, and a few other projects include off-boarding proje...
 

Comparisons

 

Also Known As

Integromat
K2 blackpearl, K2 Five, Nintex Workflow
 

Overview

 

Sample Customers

Buan Consulting, Armadia
SEA Corp, Omnicom Group, Verizon, STIHL
Find out what your peers are saying about Make vs. Nintex Process Platform and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.