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Appian vs Make comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian
Ranking in Process Automation
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Business Process Management (BPM) (12th), Rapid Application Development Software (10th), Low-Code Development Platforms (5th), Process Mining (8th)
Make
Ranking in Process Automation
23rd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Process Automation category, the mindshare of Appian is 5.9%, down from 9.8% compared to the previous year. The mindshare of Make is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Kunal Sharda - PeerSpot reviewer
Experience enables seamless automation and elevates process efficiency while embracing innovative technologies
The features of Appian that have proven to be the most beneficial are its capability to create processes and integrate with external systems while ensuring data consistency across all the systems. The latest features of Appian are quite useful around the UI/UX design and the artificial intelligence integrations. Appian is aiding in leveraging AI technologies in multiple ways: one way is for developers, as they make development efficient and quick by enabling developer co-pilots across various phases of the application, which helps design Appian quickly and provides suggestions along the way. Another way is through AI Skills, which can be integrated anywhere in the process model to leverage artificial intelligence for tasks such as extracting data from documents, summarizing information from documents or long paragraphs, and building custom prompts with Appian. Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence. It's multi-fold and always growing.
Yaniv Ivgi - PeerSpot reviewer
An affordable cloud solution for automation and data manipulation
Make has a single IP. We cannot use a single IP because of the security. There are a lot of crashes when you work manually. Also, they need to provide more models. When you have an error, Make should inform them with guidance before you make the mistake. There is a lot of data you can confuse.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."
"Good workflow engines that bridge the gaps of processes."
"The application is mobile-friendly, allowing me to use it across any device, whether mobile, laptop, or desktop."
"The tool is very flexible."
"It has created executable requirements and speeds up the SDLC process greatly."
"The setup is easy."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"The application life cycle is very clear. I started learning it and giving some workshops to my team. Creating the users and the building is very structured. Documentation is nice and it's easy to learn."
"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."
"Make saves a lot of time, and I have created really complex scenarios in Make."
"Make's front-end interface, the modular interface that it has, drag-and-drop interface, is very easy to understand, use, and integrate."
"Make's front-end interface, the modular interface that it has, drag-and-drop interface, is very easy to understand, use, and integrate."
 

Cons

"The product’s pricing could be improved from the developers' perspective."
"It is also not easy to learn. Training tutorials could be improved."
"Appian is a great tool for internal use cases where the users are company employees, but it has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data."
"We would like to have more granular control for interface styling."
"The reporting is not as good as in similar products. They could also improve the dashboards."
"I wouldn't say their response time is long, but it could be quicker."
"The solution could improve by being more responsive when dealing with large quantities of data. Additionally, they can make the decision or rules engine better. It cannot handle too many rules or too many decisions at once."
"Something I would like to see improved is an SQL database connection."
"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."
"Make can be a bit difficult to use for new users, but for someone with technical knowledge and some coding skills, it becomes manageable, especially with Make's great UI features that really help."
"The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved."
"The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved."
 

Pricing and Cost Advice

"Product pricing compared to some of the earlier vendors, like IBM, CA, and Oracle, is quite well-priced. Although, we do feel that as we increase the number of users and the workload increases, we will have to spend more."
"Licensing of Appian is less expensive when compared to other BPMs in the market."
"The price of this solution is a little high here in Mongolia."
"The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that."
"It is fully managed, and I don't believe there are any additional expenses."
"Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition."
"We will have to have a dialogue or negotiate a price for future use. To start with, it is a reasonable price. As we go ahead, we will have to make sure the costs are inline with our expectations as we grow our user base and workloads."
"More flexibility in the licensing model is still needed because initially there were customers who are looking at only one or two use cases of business areas, but now the business areas are changing and there is a larger scope. One license model may not fit everyone. They need to be a little more flexible on the licensing model."
"The price of Make is approximately $20 per month for the platform."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What is your experience regarding pricing and costs for Make?
I find the pricing, setup costs, and licensing costs of Make to be reasonable.
What needs improvement with Make?
Make needs to put some focus on or clarify the security aspect in its documentation or website. When creating automation through these modules between two different applications, there should be cl...
What is your primary use case for Make?
Some of the very simple use cases that people use Make for is AI-powered content creation. That is where we help them out with different kinds of content creation and social media posting, differen...
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
Integromat
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Buan Consulting, Armadia
Find out what your peers are saying about Appian vs. Make and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.