

Make and Temporal operate in the workflow automation and management category. Temporal has the upper hand in handling complex technical workflows, particularly for developer-focused environments, due to its robust orchestration and reliability features.
Features: Make offers diverse integration options, a user-friendly drag-and-drop system, and robust automation capabilities, which contribute to its flexibility in broader business applications. Temporal focuses on developers with strong capabilities for managing long-running processes, retry mechanisms, and microservices integration. It simplifies complex workflows and provides excellent fault tolerance and workflow orchestration, appealing strongly to technical environments.
Room for Improvement: Make could enhance user-friendliness, address performance inefficiencies, expand security features, and revise pricing strategies for better cost-effectiveness. Improved support documentation and tooling for demanding users are also recommended. Temporal could benefit from better documentation and visualization tools to aid user comprehension, simplify its complex setup and resource needs, and enhance the functionality of its user interface. Simplifying the learning curve for new users and refining its pricing model for smaller enterprises are also areas for improvement.
Ease of Deployment and Customer Service: Make's deployment versatility includes public cloud and on-premises options, with widely available customer support, including an effective chatbot. Temporal supports varied environments such as public, private cloud, and on-premises but requires a tailored setup, which may challenge less technical teams. Both solutions are praised for their responsive support channels.
Pricing and ROI: Make is deemed cost-effective with significant ROI, streamlining operations and saving time with flexible pricing attractive compared to competitors like Zapier. Temporal, as an open-source solution, offers free usage options, although infrastructure costs may apply. It provides substantial development savings, being more economical than solutions like Camunda, with potential savings from its open-source flexibility, though its pricing model may need adjustment for smaller enterprises.
I have indeed seen a return on investment as it has saved us hundreds of hours in repetitive tasks, streamlining our follow-up to the leads that we are generating.
I implemented a booking system for my client that previously required data to be entered directly into Google Sheets and reminders to be sent manually; using Make, they have saved about 50% of their time, which equals one labor resource, translating to a significant amount of money saved.
The ROI is very high, as the business professionals are pleased with the results from automations, enjoying the time saved and the outputs received.
The ROI is apparent in terms of business case automation; previously, a bunch of people filled in data in NetSuite or managed stocks between warehouses and Amazon, but now everything is automated, saving time.
Customer support is first-class; I have managed to resolve most of my issues through the community where official Make users provide help.
We have escalated a few issues that we faced during some integrations, and we received reasonable responses from Make support.
They were doing the best job for my use cases and my problems.
Make's scalability is great; I have automations that run on over 100 modules, and scaling is commendable with the platform's ease of use.
Make's scalability is very good, and if the pricing were lower, I could scale a lot more.
I have noticed 5% of the time it has authentication issues and connection problems with the credentials, which are refreshed every week.
There should be clarity about whether the data is secure while passing through these automations or integrations created within Make.
I would love to have more detailed logs, step-by-step error tracing, and better visualization of failed executions, as I think it would improve the user experience significantly.
Another is how n8n has a chatbot completion where you can bring some LLMs into the workflow and integrating Ollama and all of that is something I felt is really needed for Make also.
Licensing was affordable.
It's cost-effective and it's pocket-friendly.
My experience with pricing, setup cost, and licensing is that it is quite affordable for my use case.
Make has positively impacted my organization by enabling us to solve use cases for hundreds of clients across hundreds of different platforms, providing the customization capabilities to automate accounting and invoicing processes that save dozens of man-hours a month, and allowing us to build custom churn, retention, and engagement costs that have driven a 30% reduction in churn.
Instead of spending several days implementing and testing API integrations inside our FastAPI back end, I was able to build the workflows in a few hours using Make.
The most important aspect I feel is that it is simple to use, so even a non-technical person can easily understand what is being done.
The deployment process is quite straightforward as it provides both Kubernetes and Docker Compose versions, allowing us to run it in ECS containers.
| Product | Mindshare (%) |
|---|---|
| Temporal | 5.7% |
| Make | 1.2% |
| Other | 93.1% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 6 |
Make is a robust automation platform that streamlines workflows, connecting apps to enhance productivity. Tailored for tech-savvy users, it offers dynamic automation solutions that optimize processes and facilitate seamless integration of disparate systems.
At its core, Make empowers businesses to automate tasks through an intuitive builder with drag-and-drop capabilities. Ideal for professionals who need to integrate systems efficiently, it supports a wide range of applications, aiding in the creation of complex workflows without the need for extensive coding. Users value its adaptability, making it a popular choice for enhancing operational efficiency.
What features does Make offer?In industries like retail and technology, Make has become essential for automating inventory management, order processing, and customer relationship tasks. Companies leverage its capacity to connect multiple databases, CRM systems, and sales platforms, driving growth and operational excellence.
Temporal automates and manages workflows efficiently, offering resilience in distributed systems with features like retry and fault tolerance. Its capabilities in handling complex workflows and integrating with programming languages make it a valuable tool for managing diverse business logic.
Temporal excels in workflow orchestration, automating tasks across multiple platforms, and ensuring durability in asynchronous operations. It supports long-running workflows and simplifies handling distributed transactions, reducing boilerplate code. Temporal is noted for its durable execution and built-in retry policies, enhancing resilience. Despite its complexity and steep learning curve, it is valued for its integration with popular programming languages and relatively easy setup process, though it requires improvements in user-friendly features, documentation, community support, and security.
What are Temporal's key features?Temporal is implemented in sectors requiring robust workflow orchestration, such as managing data pipelines, API integration, and scheduling tasks. Organizations in a Kubernetes environment leverage it for its scalability and infrastructure management capabilities, securing integrations and enhancing reliability across IT operations.
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