LiveNX vs Loom Systems comparison

BlueCat and ServiceNow are both solutions in the IT Infrastructure Monitoring category. BlueCat is ranked #40 with an average rating of 8.3, while ServiceNow is ranked #61. BlueCat holds a 0.9% mindshare in IM, compared to ServiceNow’s 0.5% mindshare. Additionally, 81% of BlueCat users are willing to recommend the solution, compared to 80% of ServiceNow users who would recommend it.

LiveNX

Read 10 LiveNX reviews

2,996 Views
1,288 Comparison Views

81% willing to recommend

Loom Systems

Read 4 Loom Systems reviews

897 Views
718 Comparison Views

80% willing to recommend

LiveNX

Loom Systems

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 1, 2026

LiveNX and Loom Systems compete in the network performance monitoring and analytics category. Loom Systems appears to have an upper hand due to its advanced capabilities.

Features: LiveNX provides comprehensive network visualization, robust traffic analysis, and efficient bandwidth management. Loom Systems offers AI-driven insights, predictive analytics, and detailed anomaly detection.

Room for Improvement: LiveNX could benefit from enhancing AI-driven predictive capabilities, simplifying its user interface, and improving integration with non-Cisco products. Loom Systems might enhance its cost structure, expand offline usage capabilities, and improve support for hybrid network environments.

Ease of Deployment and Customer Service: LiveNX is easy to deploy with comprehensive support, catering to large enterprises, and offers in-depth onboarding resources. Loom Systems focuses on cloud-based solutions for simplified setup and provides intuitive interfaces with streamlined guidance.

Pricing and ROI: LiveNX offers competitive pricing appealing to budget-conscious organizations and maintains a strong feature-to-cost ratio. Loom Systems, though higher priced, delivers substantial long-term ROI through advanced analytics and efficiency improvements.

To learn more, read our detailed LiveNX vs. Loom Systems Report (Updated: March 2026).

Buyer's Guide

LiveNX vs. Loom Systems

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LiveNX

Ranking in IT Infrastructure Monitoring

40th

Average Rating

7.2

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

Network Monitoring Software (34th)

Loom Systems

Ranking in IT Infrastructure Monitoring

61st

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Anomaly Detection Tools (5th)

Mindshare comparison

As of March 2026, in the IT Infrastructure Monitoring category, the mindshare of LiveNX is 0.9%, up from 0.4% compared to the previous year. The mindshare of Loom Systems is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
LiveNX	0.9%
Loom Systems	0.5%
Other	98.6%

IT Infrastructure Monitoring

Featured Reviews

Ashwani Bansal

Senior Solution Consultant at Orange

Network management and diagnostics improved through effective monitoring and reporting capabilities

The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

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Keerthi Kumar Sangaraju

Technology Manager at a tech services company with 10,001+ employees

Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident

What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The intention and the idea of the filter is great."

"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."

"It is very good if you are a Cisco shop; it gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning."

"There are many positive attributes, and it's the best of the best."

"The intention and the idea of the filter is great, but it is far, far away from good and perfect."

"On a scale of 1-10, I rate LiveAction LiveNX a nine."

"The product has a very good graphical interface."

More LiveNX pros

"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."

"The RFS portion of the solution is the product's most valuable feature."

"You can develop your own apps within Loom, and they can be configured very simply."

"The solution is very scalable; a company wouldn't have any issues expanding it if they needed to, and we have a few thousand users on the solution."

"The solution is absolutely scalable."

"What I like best about Loom Systems is that you can use it for infrastructure monitoring and that it's a flexible solution."

"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."

"Bringing Loom in ensures that the incident process, request process, change, all of these processes are improved."

Cons

"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."

"The only downside to this software is the price; it's a very pricey solution and very expensive, and it requires a good amount of resources in terms of server memory."

"Maintenance is required for the system."

"My advice to others would be to run away from it. This is a slight exaggeration but this is more because the application is horrible, the stability is horrible, the performance is horrible and the support is horrible."

"The only downside to this software is the price."

"Improved documentation and more responsive customer support can help in addressing issues faster."

"The tool crashes sometimes when we try to pull reports simultaneously."

"The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10."

More LiveNX cons

"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"

"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."

"The change management within the solution needs to be improved. There needs to be more process automation."

"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy, especially in the initial setup which can take six months of work, especially when you have a large estate that you're dealing with."

"The reporting is a bit weak. They should work to improve this aspect of the product."

"The change management within the solution needs to be improved. There needs to be more process automation."

"The reporting is a bit weak."

"What's lacking in Loom Systems is the level of priority for each incident."

Pricing and Cost Advice

"The solution is fairly expensive compared to other products."

"It's very expensive."

"We use the free version."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

Manufacturing Company

Government

University

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	9

No data available

Questions from the Community

What needs improvement with LiveAction LiveNX?

The solution could be enhanced by implementing custom patterns for each customer.

See all answers

What is your primary use case for LiveAction LiveNX?

The customers use LiveAction LiveNX for network monitoring and management purposes.

See all answers

What advice do you have for others considering LiveAction LiveNX?

I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...

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Comparisons

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Compared 8% of the time

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Compared 6% of the time

Grafana Enterprise Stack vs LiveNX

Compared 5% of the time

NETSCOUT nGeniusONE vs LiveNX

Compared 5% of the time

ThousandEyes vs LiveNX

Compared 4% of the time

More LiveNX Competitors

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Compared 19% of the time

SolarWinds NPM vs Loom Systems

Compared 13% of the time

DX Unified Infrastructure Management vs Loom Systems

Compared 13% of the time

OpsRamp vs Loom Systems

Compared 13% of the time

BigPanda vs Loom Systems

Compared 11% of the time

More Loom Systems Competitors

Product Reports

Buyer's Guide

LiveNX

March 2026

Download LiveNX product report

Buyer's Guide

IT Infrastructure Monitoring

March 2026

Download Loom Systems product report

Also Known As

LiveNX

No data available

Overview

LiveNX enables real-time network monitoring with a graphical interface, offering detailed reports and advanced integration for comprehensive analysis and efficient network management.

LiveNX provides intuitive tools for real-time issue identification and resolution, leveraging advanced integration with platforms like Cisco SD-WAN to enhance network performance analysis. Through features such as visual analytics and QoS modeling, LiveNX supports capacity management planning and operational efficiency, although it requires improvements in pricing, resource efficiency, and web interface functionality. Users value its insights into traffic patterns, enabling optimization and proactive issue resolution.

What are the key features of LiveNX?

Real-Time Monitoring: Facilitates immediate issue identification.
Graphical Interface: Enhances user experience with detailed visualization.
Integration Capabilities: Supports platforms like Cisco SD-WAN for comprehensive analysis.
Visual Analytics: Provides insights into traffic patterns.
QoS Modeling: Aids in planning and maintaining service quality.
Custom Templates: Offers personalized network management tools.

What benefits should users look for?

Proactive Issue Resolution: Enables early detection and solving of network problems.
Comprehensive Analysis: Assists in understanding and managing network performance.
Operational Efficiency: Enhances overall network management processes.
Traffic Optimization: Improves service quality and network utilization.

Industries use LiveNX to monitor and troubleshoot network performance, manage traffic, and ensure QoS across on-premises and cloud environments. It is particularly valued for its ability to visualize and optimize network traffic, which is crucial for maintaining service quality.

BlueCat

Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.

ServiceNow

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica

Buyer's Guide

LiveNX vs. Loom Systems

March 2026

Free Report: LiveNX vs. Loom Systems

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