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Loom Systems vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Loom Systems
Ranking in IT Infrastructure Monitoring
64th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (5th)
SolarWinds NPM
Ranking in IT Infrastructure Monitoring
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
160
Ranking in other categories
Network Monitoring Software (3rd), Cloud Monitoring Software (8th)
 

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of Loom Systems is 0.5%, up from 0.2% compared to the previous year. The mindshare of SolarWinds NPM is 3.4%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.4%
Loom Systems0.5%
Other96.1%
IT Infrastructure Monitoring
 

Featured Reviews

Keerthi Kumar Sangaraju - PeerSpot reviewer
Technology Manager at a tech services company with 10,001+ employees
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"The RFS portion of the solution is the product's most valuable feature."
"The solution is very scalable; a company wouldn't have any issues expanding it if they needed to, and we have a few thousand users on the solution."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"Bringing Loom in ensures that the incident process, request process, change, all of these processes are improved."
"The solution is absolutely scalable."
"You can develop your own apps within Loom, and they can be configured very simply."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring and that it's a flexible solution."
"The most valuable features of SolarWinds NPM are network performance monitoring and the overall benefit for servers."
"We can sometimes fix a problem before it is even recognized by our user community based on the thresholds we set up for various resources on a production server."
"SolarWinds has greatly helped us, especially in tracing when the SoundCloud Software goes down without any apparent reason."
"We were able to unify our entire company under one monitoring solution that works for everybody, saving a ton of time and significantly speeding up problem-resolution time."
"The ability to pick and chose modules per need, but at the same time close and seamless integration once deployed: While everything is pretty complicated and fast moving, we do not want the monitoring and management software to be complicated."
"I like SolarWinds support because it's 24/7. You describe your issues, your situation and maybe two or three hours later you can discuss a solution with a technical engineer."
"This is a product that I recommend, although it requires technical skills in order to use it."
"SolarWinds is user-friendly with a manageable console."
 

Cons

"What's lacking in Loom Systems is the level of priority for each incident."
"The change management within the solution needs to be improved. There needs to be more process automation."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy, especially in the initial setup which can take six months of work, especially when you have a large estate that you're dealing with."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"The change management within the solution needs to be improved. There needs to be more process automation."
"The reporting is a bit weak."
"The reporting is a bit weak. They should work to improve this aspect of the product."
"SolarWinds should have integrations back into products like ExtraHop, VIAVI, Riverbed, and NETSCOUT."
"An area for improvement would be the use of modular licenses, which are not practical for big clients."
"There isn't support available to us as they don't offer support in our country."
"Currently lacks integration with SMS services."
"Robustness of network element mapping tool could be better"
"One of the challenges with SolarWinds is that in order to pull the data, we have to have a lot of false positives."
"The root cause analysis and installation faults are not clear."
"The reporting is good, but I want it to be a little easier when creating custom reports. The reports are all on the website now, but it takes some know how to get some to display the way you would like."
 

Pricing and Cost Advice

Information not available
"The pricing needs to be improved. It is too high. One full engine costs around $10 000, which is why we don't have high availability right now."
"We pay for SolarWinds NPM yearly. We buy it and then we renew it, but it's not subscription-based. I don't remember the value exactly, because it's my manager who manages pricing, but we pay $60,000 per year for all the solutions. Pricing will also depend on the number of devices. We have a lot of devices."
"There can be fees in addition to the licensing fees if you add on."
"The solution can become very expensive and commercially not viable in countries, such as India."
"I find that the pricing is acceptable."
"We pay approximately $4,000 annually for SolarWinds NPM. There are no additional fees required other than the standard fees."
"Licenses depend on the number of devices, but all license levels come with technical support."
"The pricing is in the middle. It's not particularly cost-effective, but it's not overly expensive either."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Financial Services Firm
10%
Government
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise33
Large Enterprise86
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Comparisons

 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about Loom Systems vs. SolarWinds NPM and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.