No more typing reviews! Try our Samantha, our new voice AI agent.

DX Unified Infrastructure Management vs Loom Systems comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in IT Infrastructure Monitoring
36th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (55th), Server Monitoring (20th), Cloud Monitoring Software (29th), AIOps (23rd)
Loom Systems
Ranking in IT Infrastructure Monitoring
65th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (4th)
 

Mindshare comparison

As of August 2026, in the IT Infrastructure Monitoring category, the mindshare of DX Unified Infrastructure Management is 1.5%, up from 0.7% compared to the previous year. The mindshare of Loom Systems is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management1.5%
Loom Systems0.5%
Other98.0%
IT Infrastructure Monitoring
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
Keerthi Kumar Sangaraju - PeerSpot reviewer
Technology Manager at a tech services company with 10,001+ employees
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The primary benefit for us at this stage in our approach is that we've been able to cut outages by about 300%."
"Diagnosing issues is a lot faster; we can pinpoint what is going on more quickly than trying to figure it out, and with our teams being kind of split, we can all access it at the same time and see what we need to see very quickly and easily."
"It’s been very stable, it’s flexible, and it really fits our business needs and business model."
"Nimsoft allows for long term data storage / trend analysis compared to preset SLA objects that allow for capacity planning to remove risks of downtime due to lack of resource provisioning."
"It is very reliable and easy to implement."
"The CA tools allow me to get into detailed transactions for custom ranking, and be able to make predictions."
"It provides us with great detailed information that can be easily reported and delivered to customers."
"We have a complex infrastructure, with multiple sites, which the systems handles beautifully."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"The solution is absolutely scalable."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"You can develop your own apps within Loom, and they can be configured very simply."
"The solution is very scalable; a company wouldn't have any issues expanding it if they needed to, and we have a few thousand users on the solution."
"Bringing Loom in ensures that the incident process, request process, change, all of these processes are improved."
"The RFS portion of the solution is the product's most valuable feature."
 

Cons

"Reporting capability - We're unable to drill down to the specific data that we'd like. We're also not able to get some data, such as trends, that we want when trying to determine root causes of issues in our applications."
"Communication between hubs collector needs major improvments"
"There also seems to be a bug where the entire Nimsoft Server config gets corrupted during a reboot."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."
"Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive."
"It requires a very skilled team to be able to deploy that application, and if you don’t invest in training and don’t go over a long training period, you might find it difficult to deploy."
"It was complex, due to the configuration that we already had with another tool, implementing everything again took us longer than planned; it really is a difficult tool to configure, specifically in our infrastructure."
"The reporting is a bit weak."
"The change management within the solution needs to be improved. There needs to be more process automation."
"What's lacking in Loom Systems is the level of priority for each incident."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"The reporting is a bit weak. They should work to improve this aspect of the product."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy, especially in the initial setup which can take six months of work, especially when you have a large estate that you're dealing with."
 

Pricing and Cost Advice

"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"Reasonable setup cost and licensing prices."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The license cost depends on the number of probes and robots."
"CAD $400,000 annually."
Information not available
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
909,647 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
15%
Outsourcing Company
7%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
No data available
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
Ask a question
Earn 20 points
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
No data available
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Find out what your peers are saying about DX Unified Infrastructure Management vs. Loom Systems and other solutions. Updated: August 2026.
909,647 professionals have used our research since 2012.