Loom Systems vs Splunk Observability Cloud comparison

ServiceNow and Splunk are both solutions in the IT Infrastructure Monitoring category. ServiceNow is ranked #63, while Splunk is ranked #7 with an average rating of 8.4. ServiceNow holds a 0.3% mindshare in IM, compared to Splunk’s 1.8% mindshare. Additionally, 80% of ServiceNow users are willing to recommend the solution, compared to 95% of Splunk users who would recommend it.

Loom Systems

Read 4 Loom Systems reviews

554 Views
355 Comparison Views

80% willing to recommend

Splunk Observability Cloud

Read 71 Splunk Observability Cloud reviews

5,846 Views
2,105 Comparison Views

95% willing to recommend

Loom Systems

Splunk Observability Cloud

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 21, 2025

Splunk Observability Cloud and Loom Systems compete in the system performance monitoring category. Loom Systems has an upper hand due to its strong AI-driven insights, but Splunk's customizable dashboards are highly valued.

Features: Splunk Observability Cloud offers advanced data analysis, real-time monitoring, and customizable dashboards. Loom Systems specializes in AI-driven insights, predictive analytics, and detailed anomaly detection.

Room for Improvement: Splunk may enhance its AI capabilities and predictive analytics. It could also improve integration with third-party tools and streamline resource usage. Loom Systems could benefit from offering more customization options, enriching user interface design, and providing better integration with existing IT environments.

Ease of Deployment and Customer Service: Splunk offers quick deployment with extensive documentation and community support. Loom Systems provides a seamless deployment process with proactive customer service and personalized assistance.

Pricing and ROI: Splunk Observability Cloud requires a higher initial investment, promising significant returns with its extensive features. Loom Systems offers competitive pricing, emphasizing cost-effectiveness and fast ROI with efficient problem-solving capabilities.

To learn more, read our detailed Loom Systems vs. Splunk Observability Cloud Report (Updated: September 2025).

Buyer's Guide

Loom Systems vs. Splunk Observability Cloud

September 2025

Download the complete report

Helped 872,778 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Loom Systems

Ranking in IT Infrastructure Monitoring

63rd

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Anomaly Detection Tools (2nd)

Splunk Observability Cloud

Ranking in IT Infrastructure Monitoring

7th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (8th), Network Monitoring Software (6th), Cloud Monitoring Software (8th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of Loom Systems is 0.3%, up from 0.2% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.8%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
Splunk Observability Cloud	1.8%
Loom Systems	0.3%
Other	97.9%

IT Infrastructure Monitoring

Featured Reviews

Keerthi Kumar Sangaraju

Technology Manager at FIS

Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident

What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.

Read full review

Taiwo Ige

IT Operations Engineer at ABC Supply Co. Inc.

Alerting improves incident response across teams and enables faster awareness before customer impact

Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."

"You can develop your own apps within Loom, and they can be configured very simply."

"The RFS portion of the solution is the product's most valuable feature."

"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."

"It supports proactive management, enhances security, and improves operational efficiency."

"Initially, before Splunk, we had a long time to resolve issues; now, with Splunk Observability Cloud, we will be able to solve them quickly and know exactly where the issue is."

"The most valuable features include user time tracking and the ability to analyze application load times."

"The most valuable feature is dashboard creation."

"Splunk Infrastructure Monitoring provided our customers with visibility into their overall infrastructure."

"The best feature of this product is the latency and processing of all the telemetry that is being received, which gives full visibility at the right time."

"Dashboards help the application support teams to have a quick look at how their systems are running. It helps other teams as well."

"The data collection from our VMs, containers, databases, and backend components is valuable."

More Splunk Observability Cloud pros

Cons

"The change management within the solution needs to be improved. There needs to be more process automation."

"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"

"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."

"The reporting is a bit weak. They should work to improve this aspect of the product."

"They can get more integration with a few more products. They can also update some of the dashboards that are in there now."

"In Splunk Observability Cloud, I notice room for improvement in synthetic monitoring. It does not provide output based on server names."

"The UI of Splunk Observability Cloud is one of the major issues; it's old and has been there for more than 10 years, acquired by other applications from other companies. It's time to reinvent how the UI is going to work with the AI modules and integrations, making it softer and cleaner."

"The only strain point we've encountered with Splunk Observability Cloud is that the search times can be lengthy for some things. We have a large environment, so that's expected."

"It is essential for the monitoring tool to deliver quick response times when generating analytical reports, instead of prolonged delays."

"Splunk would be better if some tools were integrated to be able to take action on security or network concerns."

"A wide variety of logging makes log onboarding difficult."

"Integrating some third-party add-ons can be challenging, involving many implementation and configuration steps."

More Splunk Observability Cloud cons

Pricing and Cost Advice

Information not available

"The pricing is reasonable."

"Splunk APM is a very cost-efficient solution."

"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."

"This is an expensive solution."

"Splunk Infrastructure Monitoring is an expensive solution."

"Splunk Observability Cloud is expensive."

"It appears to be expensive compared to competitors."

"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."

More Splunk Observability Cloud pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

See recommendations

872,778 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	10
Large Enterprise	43

Questions from the Community

Ask a question

Earn 20 points

What do you like most about SignalFx?

The most valuable feature is dashboard creation.

See all answers

What needs improvement with SignalFx?

Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...

See all answers

What is your primary use case for SignalFx?

The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...

See all answers

Comparisons

SolarWinds NPM vs Loom Systems

Compared 28% of the time

DX Unified Infrastructure Management vs Loom Systems

Compared 28% of the time

Huawei eSight vs Loom Systems

Compared 26% of the time

More Loom Systems Competitors

Sentry vs Splunk Observability Cloud

Compared 5% of the time

Observe vs Splunk Observability Cloud

Compared 5% of the time

Cribl vs Splunk Observability Cloud

Compared 4% of the time

SigNoz vs Splunk Observability Cloud

Compared 4% of the time

Dynatrace vs Splunk Observability Cloud

Compared 3% of the time

More Splunk Observability Cloud Competitors

Product Reports

Buyer's Guide

IT Infrastructure Monitoring

October 2025

Download Loom Systems product report

Buyer's Guide

Splunk Observability Cloud

October 2025

Download Splunk Observability Cloud product report

Also Known As

No data available

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring

Overview

Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.

ServiceNow

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?

Log Searching: Efficiently search and analyze logs from various sources.
Data Integration: Seamlessly integrate with multiple environments.
Dashboard Customization: Tailor dashboards to specific monitoring needs.
Monitoring Capabilities: Provides comprehensive insights into application performance.
Security Features: Analyze and address security threats across systems.
Visualization Tools: Enhance data analysis and system performance optimization.

Why consider this for ROI?

Comprehensive Visibility: Gain complete insights into IT infrastructure.
Performance Optimization: Improve overall system performance and efficiency.
Rapid Deployment: Quick setup to meet organization demands swiftly.
Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk

Sample Customers

Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Buyer's Guide

Loom Systems vs. Splunk Observability Cloud

September 2025

Free Report: Loom Systems vs. Splunk Observability Cloud

Find out what your peers are saying about Loom Systems vs. Splunk Observability Cloud and other solutions. Updated: September 2025.

DOWNLOAD NOW

872,778 professionals have used our research since 2012.

See our Loom Systems vs. Splunk Observability Cloud report.

See our list of best IT Infrastructure Monitoring vendors.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.