

Kiteworks and OpenText Documentum Content Management systems offer competitive content management solutions. Kiteworks holds an advantage in pricing and support, while OpenText Documentum is known for its extensive features offering greater value for large enterprises.
Features: Kiteworks provides user-friendly data exchange, secure file sharing, and a private content network for better information management. OpenText Documentum excels with document lifecycle management, strong compliance features, and excellent document search capabilities.
Room for Improvement: Kiteworks could benefit from improved integration with third-party applications, enhanced customization options, and better file format support. OpenText Documentum needs to streamline deployment processes, reduce system complexity, and offer more cost-effective feature bundles for smaller enterprises.
Ease of Deployment and Customer Service: Kiteworks features straightforward deployment and responsive customer service, promoting quick setup and problem-solving. OpenText Documentum requires a more involved deployment process due to its complexity, but compensates with comprehensive support for smooth operations.
Pricing and ROI: Kiteworks offers competitive pricing aimed at lower initial setup costs and faster ROI. OpenText Documentum demands higher upfront investment but promises substantial long-term ROI, justifying larger costs for enterprises needing advanced features.
| Product | Market Share (%) |
|---|---|
| OpenText Documentum Content Management | 8.0% |
| Kiteworks | 1.2% |
| Other | 90.8% |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 1 |
| Large Enterprise | 28 |
Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.
OpenText Documentum Content Management provides centralized document management with strong security, advanced metadata management, and seamless integration with systems like SAP and Salesforce, aiding businesses in overseeing content effectively.
OpenText Documentum Content Management is known for its strong integration capabilities, especially with systems such as SAP, Salesforce, and Oracle E-Business Suite, facilitating effective document management. Its strengths include advanced security features, comprehensive metadata management, and robust support for lifecycle and workflow management. The platform's scalability and business process automation capabilities support industries with large volumes of content. It is adaptable for various sectors, including healthcare, banking, insurance, and government, providing document storage, sharing, and collaboration functionalities. While the intuitive automation engine enhances workflows, users have noted that improvements are needed in UI design, performance, and integration with additional systems. Concerns about cloud transition security, high costs, outdated workflows, and complex metadata management indicate areas for development. Supports are sought for AI integrations, improved cloud functionality, and efficient documentation.
What are the key features of OpenText Documentum Content Management?Industries such as healthcare, banking, and government use OpenText Documentum Content Management for document-centric processes, ensuring regulatory compliance and facilitating collaboration. With Captiva enhancing OCR and batch scanning, it is crucial for managing high-quality documentation and compliance efforts across sectors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.