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FileCloud vs Kiteworks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FileCloud
Ranking in Content Collaboration Platforms
9th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
GRC (4th)
Kiteworks
Ranking in Content Collaboration Platforms
14th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (17th), Email Security (26th), Managed File Transfer (MFT) (8th), Secure Email Gateway (SEG) (9th)
 

Mindshare comparison

As of August 2026, in the Content Collaboration Platforms category, the mindshare of FileCloud is 1.6%, down from 1.6% compared to the previous year. The mindshare of Kiteworks is 2.7%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
FileCloud1.6%
Kiteworks2.7%
Other95.7%
Content Collaboration Platforms
 

Featured Reviews

AG
Software Engineer at a tech services company with 51-200 employees
Secure file sharing has reduced licensing costs but still needs a more intuitive interface
One improvement FileCloud could benefit from is modernizing the UI and user experience. While it is highly functional, its interface feels enterprise-focused. A sleek, minimal design that is more intuitive would reduce the learning curve for complex employees and streamline the settings and menus to make the administrator's life easier. Additionally, I would appreciate having native real-time collaboration. Although integrations with Microsoft Office or other software as a service offerings exist, they are not as seamless as a native experience. If FileCloud built its own native collaborative editor or made an agreement with Microsoft, it would eliminate the slight lag that users feel when opening documents. I also think it could improve by reducing the complexity of the initial setup in an on-premise environment.
KT
Associate Consultant at a tech consulting company with 10,001+ employees
Streamlined global file sharing with user-friendly interface and self-service capabilities
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For instance, with 50 employees and 1,000 users, using two other services would lead to about $20 a month for each of the 1,050 users, totaling around a quarter of a million per year, in comparison, with FileCloud, we pay for only 50 licenses at about $20 each plus 1,000 guests, leading to an approximate total of $11,000 a year, representing a 95% reduction in licenses."
"FileCloud has been a very positive experience overall."
"Since using FileCloud, I have reduced the cost in our organization by at least 70% in our storage area, which shows a 70% cost optimization."
"FileCloud has given great benefits in terms of fostering a collaborative environment and sharing data while maintaining the integrity and security of the data."
"My main use case for FileCloud is that I love it because it's a very secure content collaboration platform that provides compliance, data governance, data leak protection, data retention, and digital rights management capability."
"The granularity for the audit log in FileCloud is extremely valuable."
"FileCloud is a solid, enterprise-grade solution for secure file sharing and collaboration, giving you the control of on-premises with the flexibility of cloud, which is a significant advantage."
"I decided to switch from OneDrive to FileCloud because FileCloud offers advantages over all the cloud products I have used, as it is more cost-effective, fast, and reliable, with unparalleled security compared to other alternatives, and it is very easy to use, allowing us to access our server and retrieve our files with ease."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"Kiteworks is easy to manage and maintain with a user-friendly interface and I recommend it to anyone that requires a file-sharing system that supports SFTP."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"The solution can be used remotely, including from mobiles, and it's easy to upload and share files."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
 

Cons

"The user interface could be more modern and intuitive, as other alternative options have a better-looking UI."
"Currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu or Red Hat Enterprise Server."
"I rate FileCloud a 7 out of 10 because, as a small marketing team needing to do simple tasks such as syncing Photoshop files or collaborating on a Word document, it feels excessive."
"The requirement to uninstall and reinstall after every other update is time-consuming and should be addressed."
"The price can be a little higher for smaller organizations, but for medium to large enterprises, the price is very cost-effective and affordable."
"I think the user interface could be more modern and intuitive, especially for non-technical users."
"I would suggest that the cost could be reduced to give smaller organizations a chance to afford this tool."
"I think FileCloud could be improved because we are using different types of databases and need database separation for different types of database providers such as MongoDB, MariaDB, and MySQL."
"We have experienced some issues with stability due to bugs."
"In my experience, their technical support can be a little slow."
"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"We mainly had stability issues with kiteworks, where we were pushing the limits of its capability."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
 

Pricing and Cost Advice

Information not available
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"The price of Kiteworks is reasonable."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
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Top Industries

By visitors reading reviews
Educational Organization
18%
Comms Service Provider
14%
Financial Services Firm
11%
Construction Company
10%
Financial Services Firm
12%
Government
10%
Comms Service Provider
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business3
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for FileCloud?
As a large-scale organization, the pricing was fine, and the licensing process was smooth. We connected with the sales team, and they were very diligent and helpful, guiding us throughout the proce...
What needs improvement with FileCloud?
The biggest area for improvement in FileCloud is the admin experience around troubleshooting and observability. Core functionality is strong, but when something breaks, especially in sync edge case...
What is your primary use case for FileCloud?
Our main use case for FileCloud is secure internal and external file sharing for distributed teams, especially for large files and client-facing collaboration. We need something that lets employees...
What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What advice do you have for others considering Kiteworks?
Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...
 

Comparisons

 

Also Known As

FileCloud Server
Accellion
 

Overview

 

Sample Customers

NASA, US Army ERDC, DR Horton, Deloitte, Toyota, City of San Diego
United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Find out what your peers are saying about FileCloud vs. Kiteworks and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.