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FileCloud vs Kiteworks comparison

FileCloud and Kiteworks are both solutions in the Content Collaboration Platforms category. FileCloud is ranked #13 with an average rating of 9.0, while Kiteworks is ranked #14 with an average rating of 8.0. FileCloud holds a 1.7% mindshare in CCP, compared to Kiteworks’s 2.7% mindshare. Additionally, 100% of FileCloud users are willing to recommend the solution, compared to 100% of Kiteworks users who would recommend it.
FileCloud
Read 1 FileCloud review
  • 263 Views
  • 72 Comparison Views
100% willing to recommend
Kiteworks
Read 13 Kiteworks reviews
  • 275 Views
  • 133 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between FileCloud and Kiteworks based on real PeerSpot user reviews.

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Buyer's Guide
Content Collaboration Platforms
May 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FileCloud
Ranking in Content Collaboration Platforms
13th
Average Rating
9.0
Reviews Sentiment
9.2
Number of Reviews
1
Ranking in other categories
GRC (16th)
Kiteworks
Ranking in Content Collaboration Platforms
14th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (15th), Email Security (32nd), Managed File Transfer (MFT) (7th), Secure Email Gateway (SEG) (11th)
 

Mindshare comparison

As of June 2025, in the Content Collaboration Platforms category, the mindshare of FileCloud is 1.7%, up from 0.9% compared to the previous year. The mindshare of Kiteworks is 2.7%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

reviewer2587170 - PeerSpot reviewer
Efficient remote file access with robust security features and excellent support
I noticed a feature in competitors that requires two-factor authentication (2FA) for uploading and downloading files in the share folder, which adds an extra security layer. I haven't seen this implemented on FileCloud, and it would add a valuable advantage for security. Additionally, currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu or Red Hat Enterprise Server. Expanding compatibility to other Linux distributions could be beneficial for users.
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Sukkanta Banerjee - PeerSpot reviewer
Two-factor authentication and .ZIP format make large file transfers very secure
The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The granularity for the audit log in FileCloud is extremely valuable."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"Scalability is impressive."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"I can identify from which region our users are uploading or downloading files."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
More Kiteworks pros
 

Cons

"Currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu or Red Hat Enterprise Server."
"In my experience, their technical support can be a little slow."
"Perhaps there could be a notification to users about their bandwidth or network packet loss."
"File location could be improved."
"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
More Kiteworks cons
 

Pricing and Cost Advice

Information not available
"The price of Kiteworks is reasonable."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
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Top Industries

By visitors reading reviews
No data available
Government
15%
Financial Services Firm
13%
Manufacturing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for FileCloud?
In some cases, we lose clients to competitors due to pricing, although most wins are based on features, not pricing. Our features are highly suitable to the user platform.
See all answers
What needs improvement with FileCloud?
I noticed a feature in competitors that requires two-factor authentication (2FA) for uploading and downloading files in the share folder, which adds an extra security layer. I haven't seen this imp...
See all answers
What is your primary use case for FileCloud?
The primary use case for FileCloud is when the customer needs to migrate from a conventional file server, like Windows file sharing, which is only accessible within the office network. Due to the s...
See all answers
What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
See all answers
What do you like most about Kiteworks?
The benefits that Kiteworks has provided to its customers in terms of data sovereignty.
See all answers
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
See all answers
 

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Product Reports

Buyer's Guide
Content Collaboration Platforms
May 2025
FileCloud reportDownload FileCloud product report
Buyer's Guide
Kiteworks
June 2025
Kiteworks reportDownload Kiteworks product report
 

Also Known As

FileCloud Server
Accellion
 

Overview

FileCloud is the fastest growing enterprise file sharing, sync, backup & remote access solution. Enterprises can get complete data ownership, secure file sharing, granular controls and data governance. FileCloud can be self hosted on-premises or on the cloud.

FileCloud

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Kiteworks
 

Sample Customers

NASA, US Army ERDC, DR Horton, Deloitte, Toyota, City of San Diego
United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Buyer's Guide
Content Collaboration Platforms
May 2025
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We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.