No more typing reviews! Try our Samantha, our new voice AI agent.

FileCloud vs Kiteworks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FileCloud
Ranking in Content Collaboration Platforms
10th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
GRC (4th)
Kiteworks
Ranking in Content Collaboration Platforms
14th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (16th), Email Security (26th), Managed File Transfer (MFT) (8th), Secure Email Gateway (SEG) (9th)
 

Mindshare comparison

As of June 2026, in the Content Collaboration Platforms category, the mindshare of FileCloud is 1.6%, down from 1.7% compared to the previous year. The mindshare of Kiteworks is 2.6%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
FileCloud1.6%
Kiteworks2.6%
Other95.8%
Content Collaboration Platforms
 

Featured Reviews

AG
Software Engineer at a tech services company with 51-200 employees
Secure file sharing has reduced licensing costs but still needs a more intuitive interface
One improvement FileCloud could benefit from is modernizing the UI and user experience. While it is highly functional, its interface feels enterprise-focused. A sleek, minimal design that is more intuitive would reduce the learning curve for complex employees and streamline the settings and menus to make the administrator's life easier. Additionally, I would appreciate having native real-time collaboration. Although integrations with Microsoft Office or other software as a service offerings exist, they are not as seamless as a native experience. If FileCloud built its own native collaborative editor or made an agreement with Microsoft, it would eliminate the slight lag that users feel when opening documents. I also think it could improve by reducing the complexity of the initial setup in an on-premise environment.
KT
Associate Consultant at a tech consulting company with 10,001+ employees
Streamlined global file sharing with user-friendly interface and self-service capabilities
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The granularity for the audit log in FileCloud is extremely valuable."
"My main use case for FileCloud is that I love it because it's a very secure content collaboration platform that provides compliance, data governance, data leak protection, data retention, and digital rights management capability."
"The best features FileCloud offers include centralized data access in a secure way, and we have role-based access where we can easily assign a role so that a person can access the data, update it, and add new data."
"FileCloud is a solid, enterprise-grade solution for secure file sharing and collaboration, giving you the control of on-premises with the flexibility of cloud, which is a significant advantage."
"FileCloud has been a very positive experience overall."
"For instance, with 50 employees and 1,000 users, using two other services would lead to about $20 a month for each of the 1,050 users, totaling around a quarter of a million per year, in comparison, with FileCloud, we pay for only 50 licenses at about $20 each plus 1,000 guests, leading to an approximate total of $11,000 a year, representing a 95% reduction in licenses."
"Since using FileCloud, I have reduced the cost in our organization by at least 70% in our storage area, which shows a 70% cost optimization."
"Overall, FileCloud is a strong fit for what we need; it gives us better control, better user experience, and much stronger governance than the legacy approach we are replacing."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"Scalability is impressive."
"Kiteworks is easy to manage and maintain with a user-friendly interface and I recommend it to anyone that requires a file-sharing system that supports SFTP."
"The solution removes the limitations with file attachment size that is found with regular email."
"I can identify from which region our users are uploading or downloading files."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"As a file-sharing application, it's an absolute 10 out of 10."
 

Cons

"The user interface could be more modern and intuitive, as other alternative options have a better-looking UI."
"When I mention the UI interface and organizing files, I find that it is not that great."
"The requirement to uninstall and reinstall after every other update is time-consuming and should be addressed."
"I think FileCloud could be improved because we are using different types of databases and need database separation for different types of database providers such as MongoDB, MariaDB, and MySQL."
"The price can be a little higher for smaller organizations, but for medium to large enterprises, the price is very cost-effective and affordable."
"Currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu or Red Hat Enterprise Server."
"However, one area that it should improve is that the updates need to be more constant, especially to the file drive."
"I rate FileCloud a 7 out of 10 because, as a small marketing team needing to do simple tasks such as syncing Photoshop files or collaborating on a Word document, it feels excessive."
"The system is extremely stable, but because it is a "COTS" system access is restricted and you must use the solution's support to make even simple changes, which increases the downtime."
"We have experienced some issues with stability due to bugs."
"Perhaps there could be a notification to users about their bandwidth or network packet loss."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"File location could be improved."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
 

Pricing and Cost Advice

Information not available
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"The price of Kiteworks is reasonable."
report
Use our free recommendation engine to learn which Content Collaboration Platforms solutions are best for your needs.
900,644 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
20%
Financial Services Firm
12%
Comms Service Provider
10%
Construction Company
9%
Financial Services Firm
13%
Government
10%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business3
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for FileCloud?
As a large-scale organization, the pricing was fine, and the licensing process was smooth. We connected with the sales team, and they were very diligent and helpful, guiding us throughout the proce...
What needs improvement with FileCloud?
The biggest area for improvement in FileCloud is the admin experience around troubleshooting and observability. Core functionality is strong, but when something breaks, especially in sync edge case...
What is your primary use case for FileCloud?
Our main use case for FileCloud is secure internal and external file sharing for distributed teams, especially for large files and client-facing collaboration. We need something that lets employees...
What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What advice do you have for others considering Kiteworks?
Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...
 

Comparisons

 

Also Known As

FileCloud Server
Accellion
 

Overview

 

Sample Customers

NASA, US Army ERDC, DR Horton, Deloitte, Toyota, City of San Diego
United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Find out what your peers are saying about FileCloud vs. Kiteworks and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.