Try our new research platform with insights from 80,000+ expert users

Kentik vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Kentik enhances network management and cost efficiency, offering data insights while reducing engineering efforts, boosting operational efficiency and security.
Sentiment score
7.0
ScienceLogic enhances efficiency, visibility, and reduces incidents, providing long-term ROI and improved company image and operations.
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
 

Customer Service

Sentiment score
8.3
Kentik's customer service is efficient and responsive, with proactive communication and expertise, greatly enhancing user satisfaction.
Sentiment score
7.8
ScienceLogic's support is praised for responsiveness, expertise, and proactive problem-solving, often deemed industry-leading by users.
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
They have monthly calls and discuss the product roadmap with us to determine what is needed.
I received excellent support from ScienceLogic.
Problems with Skylar may require longer wait times due to limited resource expertise.
We have a lab environment to test solutions before offering them to customers, ensuring everything works correctly.
 

Scalability Issues

Sentiment score
8.3
Kentik is praised for its scalability in large, global installations, handling increased data flows and integrating with Kubernetes.
Sentiment score
6.7
ScienceLogic excels in scalability and adaptability, supporting large deployments, though minor challenges exist in hardware and user onboarding.
Kentik's integration with Kubernetes makes scaling easier.
You can scale as many devices and tests as you want, but you should have a good number of credits in your accounts.
 

Stability Issues

Sentiment score
8.1
Users commend Kentik for its strong stability, minimal disruptions, efficient issue resolution, and satisfactory performance, especially in lab settings.
Sentiment score
7.0
ScienceLogic is reliable and stable, with strong support, handling large volumes efficiently despite minor bugs during upgrades.
Based on stability, I would give Kentik a nine.
In production, however, dimensioning of the underlying platforms is something to be mindful of.
The stability rating is nine out of ten, acknowledging some bugs, but indicating these are minor issues.
 

Room For Improvement

Kentik users desire enhanced permissions, UI, API access, integrations, AI, insights, cost-effectiveness, and alert and data features.
ScienceLogic struggles with complexity, requiring UI simplification, integration improvements, better support, and enhanced monitoring and automation features.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
While some other companies have easier APIs, using this solution demands significant expertise.
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
 

Setup Cost

Kentik's pricing depends on usage factors, offering discounts for education, with annual and multi-year contracts available.
ScienceLogic offers flexible but potentially costly pricing, emphasizing understanding business needs to justify its robust capabilities.
Kentik’s pricing is competitive in the marketplace.
The pricing is good and aligns with the market target.
It could be cheaper.
ScienceLogic is not that expensive and is cost-effective overall.
 

Valuable Features

Kentik offers real-time network visibility, customizable dashboards, and automation, enhancing security, performance, and user experience efficiently.
ScienceLogic delivers versatile IT management with robust monitoring, automation, and integration, ensuring efficient operations across diverse infrastructures.
One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.
Overall, the ease of use and the fact that it meets client expectations are major positives.
Kentik is easy to use and set up.
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
It offers over 500 integrations with a wide range of device types, referred to as PowerPacks, which are prebuilt integrations for hundreds, if not thousands, of integration types.
The CMDB update and the automatic CMDB update are valuable.
 

Categories and Ranking

Kentik
Ranking in Network Monitoring Software
34th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
16
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (15th)
ScienceLogic
Ranking in Network Monitoring Software
25th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
Event Monitoring (6th), Unified Communications Monitoring (1st), Server Monitoring (13th), IT Infrastructure Monitoring (21st), IT Operations Analytics (7th), Cloud Monitoring Software (15th), AIOps (9th)
 

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of Kentik is 0.8%, up from 0.6% compared to the previous year. The mindshare of ScienceLogic is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ADRIANA SALDARRIAGA TOBON - PeerSpot reviewer
Client experience and cybersecurity have improved with an easy setup
The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.
Michael Wenn - PeerSpot reviewer
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
862,452 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Comms Service Provider
8%
Manufacturing Company
7%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Kentik?
I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.
What needs improvement with Kentik?
There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...
What is your primary use case for Kentik?
We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.
What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...
 

Comparisons

 

Overview

 

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about Kentik vs. ScienceLogic and other solutions. Updated: July 2025.
862,452 professionals have used our research since 2012.