vRealize Network Insight and Kentik compete in network performance management, focusing on visualization and analysis of network data. vRealize appears to have the upper hand in comprehensive network flow visualization and integration with VMware NSX, while Kentik stands out in real-time traffic analysis and DDoS alert handling capabilities.
Features: vRealize Network Insight excels in comprehensive visualization of network flows, assisting with microsegmentation, and integrates seamlessly with NSX. It is also praised for its intuitive design and natural language queries. Conversely, Kentik is recognized for robust NetFlow visualization and traffic analysis, effective DDoS alert handling, and real-time visibility across network infrastructures, along with API integration that enhances traffic pattern insights.
Room for Improvement: vRealize Network Insight users suggest improved integration with more third-party services and enhanced user-friendliness due to complex interfaces and pricing structures. Kentik could offer more actionable insights for traffic anomalies and deeper application performance integration. Both products are noted for high costs, with suggestions for more flexible and cost-effective pricing.
Ease of Deployment and Customer Service: vRealize Network Insight is typically deployed on-premises with strong technical support attributed to VMware's backing. Kentik offers deployment flexibility in private clouds, receiving favorable feedback for reliable support, although its interface could be more user-friendly. Both benefit from strong assistance, with Kentik users reporting lower support engagement needs.
Pricing and ROI: vRealize Network Insight is perceived as expensive yet valuable for reducing operational time and costs, improving labor efficiency through network management. Kentik's pricing is steep, especially for larger deployments, but offers scalability with flexible licensing based on device volume. Both tools provide high ROI by simplifying network management, though users suggest potential cost improvements.
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
They have monthly calls and discuss the product roadmap with us to determine what is needed.
It's difficult to find necessary documentation, open tickets, and get support.
We are paying too much for technical support from VMware.
Kentik's integration with Kubernetes makes scaling easier.
You can scale as many devices and tests as you want, but you should have a good number of credits in your accounts.
Based on stability, I would give Kentik a nine.
In production, however, dimensioning of the underlying platforms is something to be mindful of.
We are managing that one but usually we have an API connector between our firewall vendor and our VMware NSX.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
Broadcom should improve by going back to what was working before, offering the suite of tools that clients actually use, and allowing clients to decide the best options for them.
Kentik’s pricing is competitive in the marketplace.
The pricing is good and aligns with the market target.
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay.
One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.
Overall, the ease of use and the fact that it meets client expectations are major positives.
Kentik is easy to use and set up.
One of the biggest problems with VMware NSX is logging, and vRealize Network Insight helps by providing comprehensive logs.
Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
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