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JD Edwards EnterpriseOne vs SAP ERP vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Users report financial benefits from JD Edwards EnterpriseOne, citing stability, cost savings, and minimal resources needed for support.
Sentiment score
3.8
SAP ERP enhances efficiency and saves time, offering varied ROI timelines through improved inventory management, accountability, and automation.
Sentiment score
5.1
SAP S/4HANA offers high long-term ROI by enhancing efficiency, reducing costs, and providing innovation despite initial investments.
Previously, there was significant development for customizations, but with JD Edwards EnterpriseOne, the necessary reports are readily available, reducing maintenance costs.
Director at Vertex Business Systems
SAP ERP did provide value for money.
CIO at Vortella
It's not a matter of the solution; it's a matter of the clients and the approach that we follow.
Works at a consultancy with 10,001+ employees
If we can maximize that, we can get the full price benefit of the solution.
Principal Instrument and Control at PETRONAS
We have observed a good return on investment, with calculations based on a five-year ROI plan.
Account executive at Cisco
 

Customer Service

Sentiment score
4.6
JD Edwards EnterpriseOne's technical support is responsive and competent, but complex issues may require preparation and persistence for resolution.
Sentiment score
6.8
Users find SAP ERP customer service satisfactory, appreciating quick responses but suggesting improvements in knowledge and technical efficiency.
Sentiment score
6.2
SAP S/4HANA support is mostly satisfactory, with varying experiences influenced by response times, partnership levels, and team efficiency.
They act quickly, and the partners stay up-to-date with the latest innovations.
Chief Financial and Operating Officer at Aicrem Square
Their support is expensive, and I don't think you're getting your bang for your buck.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
The technical support is a strong point, and I would rate it an eight on a scale of one to ten.
Director at Vertex Business Systems
SAP technical support is very good.
Consultant at a retailer with 1,001-5,000 employees
It was very quick, and we didn't have many tickets, but every time any issues arose, they were very quickly resolved.
CIO at Vortella
It is not easy to justify something as high priority unless the system is completely down.
IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees
A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.
Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
Chief Executive Officer at LogicalDNA Solutions
I would rate the support a ten because there are a lot of knowledge-based articles published, and most of them are available online.
Program Director at KloudData Inc.
 

Scalability Issues

Sentiment score
7.3
JD Edwards EnterpriseOne efficiently scales across businesses, ensuring reliable integration despite challenges, making it suitable for diverse industries.
Sentiment score
7.1
SAP ERP is praised for scalability by large companies, supporting growth and integration, despite initial challenges.
Sentiment score
7.7
SAP S/4HANA offers flexible scaling in cloud environments, praised for adaptability but can be costly for smaller firms.
It is suitable for any business size, from retail to manufacturing, and can grow with any business.
Director at Vertex Business Systems
It is scalable when moving from one version to another or adding additional components like warehouse management.
Consultant at a retailer with 1,001-5,000 employees
The scalability of SAP ERP is excellent.
IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees
SAP S/4HANA scales exceptionally well.
Enterprise Architect at a manufacturing company with 10,001+ employees
It is very easy to scale within businesses, especially when a new business falls within the range.
Project accountant at Montego Upstream Services Limited
Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.
Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees
 

Stability Issues

Sentiment score
7.6
JD Edwards EnterpriseOne is generally reliable with most users reporting high stability, especially with proper maintenance and updates.
Sentiment score
8.2
SAP ERP is stable and reliable, with minimal issues, satisfactory performance, and regular updates enhancing its reputation.
Sentiment score
7.7
SAP S/4HANA is stable and reliable with some challenges in data handling, customizations, and infrastructure-dependent performance variations.
JD Edwards EnterpriseOne is very stable.
Director at Vertex Business Systems
I rate the stability of JD Edwards EnterpriseOne as a seven out of ten.
Commercial Controller at IFS
Production processes would be on hold without stability, so it is quite important that the software is very stable.
CIO at Vortella
Stability-wise, SAP ERP is the best product among others.
Consultant at a retailer with 1,001-5,000 employees
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
Not very often, but it can happen, especially with user load; if many people use the system at the same time, there might be issues depending on various factors.
Enterprise Architect at E.ON
I rate the stability of SAP S_4HANA as fairly stable because we have never experienced any downtime from SAP, and the performance is good.
Head of IT at Genix Pharma (Private) Limited
 

Room For Improvement

JD Edwards EnterpriseOne needs improvements in UI, reporting tools, cloud features, customization, and industry-specific functionalities for better usability.
SAP ERP needs modernization with improved UI/UX, cost reduction, easier integration, and better support for smaller businesses.
SAP S/4HANA requires better integration, usability, and cost adjustment, alongside improved migration, support, and predictive analytics features.
JD Edwards should consider implementing more user-friendly interfaces and downloads to aid end users.
Commercial Controller at IFS
There is room for improvement on the payroll side, as the solution is not very strong in this area.
Chief Financial and Operating Officer at Aicrem Square
I would like to see improvements in the analytical part of JD Edwards EnterpriseOne, specifically in the business intelligence aspect, to enhance its capabilities compared to bespoke solutions.
Director at Vertex Business Systems
SAP ERP could improve by integrating additional components such as digital signatures and barcoding.
Consultant at a retailer with 1,001-5,000 employees
SAP recently implemented Databricks, and they started investing significantly in the analytic environment.
IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees
I believe that SAP ERP needs to include AI functionality now, as I think it would be a significant change that could improve and enhance the product.
Manager at Innatech
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
Managing Director at a recruiting/HR firm with 501-1,000 employees
I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.
Project accountant at Montego Upstream Services Limited
The performance of the SAP interface could be improved.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
 

Setup Cost

JD Edwards EnterpriseOne offers competitive pricing with a perpetual license, ideal for medium to large enterprises, but can incur extra costs.
SAP ERP offers comprehensive features but is costly, particularly for SMEs, with high licensing and implementation expenses.
SAP S/4HANA is costly, with various licensing models and high pricing, often challenging for smaller businesses compared to competitors.
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications.
Director at Vertex Business Systems
Initially, JD Edwards EnterpriseOne was priced very high, and the licensing is very expensive.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
Small and medium companies can struggle with the pricing.
CIO at Vortella
The pricing for SAP ERP is medium but slightly on the higher side.
Consultant at a retailer with 1,001-5,000 employees
It's higher compared to similar peer solutions.
Account executive at Cisco
Most users or IT professionals typically criticize the high price of SAP license costs.
Enterprise Architect at E.ON
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
 

Valuable Features

JD Edwards EnterpriseOne provides user-friendly, scalable ERP solutions with extensive integration, customization, and advanced data management for improved business processes.
SAP ERP provides integrated, customizable modules with real-time data, ideal for large enterprises needing scalability, security, and efficiency.
SAP S/4HANA enhances business operations with integrated features, real-time analytics, user-friendly interfaces, and cloud-based scalability.
The integration between plant maintenance, stores, and financials is highly valued by my customers in the refinery business, as it allows for efficient maintenance processes and easily accessible financial information.
Director at Vertex Business Systems
JD Edwards EnterpriseOne manages multiple manufacturing modes in the same process effectively.
Chief Financial and Operating Officer at Aicrem Square
The multi-currency feature affects our global operations and helped us implement it across South Africa, Japan, Portugal, and South Korea.
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
The consistent integrations and real-time data analytics in SAP ERP significantly enhance the decision-making process by facilitating follow-ups and action points.
Consultant at a retailer with 1,001-5,000 employees
SAP ERP has impacted our organization positively because it is highly customizable to build any process we have in our companies and to write programs.
CIO at Vortella
SAP ERP is particularly strong in manufacturing, from production planning to plant maintenance, then Material Management itself, and managing warehouse management and inventory control.
IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
Enterprise Architect at a manufacturing company with 10,001+ employees
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
Chief Executive Officer at LogicalDNA Solutions
The insights given help us make strategic decisions.
Technical Lead at a manufacturing company with 10,001+ employees
 

Mindshare comparison

As of April 2026, in the ERP category, the mindshare of JD Edwards EnterpriseOne is 2.5%, down from 3.0% compared to the previous year. The mindshare of SAP ERP is 10.4%, down from 19.1% compared to the previous year. The mindshare of SAP S/4HANA is 6.3%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
SAP S/4HANA6.3%
SAP ERP10.4%
JD Edwards EnterpriseOne2.5%
Other80.8%
ERP
 

Featured Reviews

Euan Ellis - PeerSpot reviewer
Director of IT Applications at a manufacturing company with 1,001-5,000 employees
Has supported global operations through multi-currency and modular customization
Oracle's support is not that good for JD Edwards EnterpriseOne. Their support is expensive, and I don't think you're getting your bang for your buck. For the cloud product, they do give you support, but everything is online and you might not get somebody. I would give Oracle's support for JD Edwards EnterpriseOne about a 6.5 on a scale of one to 10.
Achmad Dimyati - PeerSpot reviewer
IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees
Long-term adaptation and evolution meets changing technology trends
SAP ERP is not really real-time. We use the HANA database which is supposed to be memory data in memory, but we are still not very happy. It is supposed to be real-time and come very quickly, but in reality, it still takes time to run. That is why we use BW of SAP, Business Objects, and now we have moved to the Analytic Cloud where we start using predictive AI. SAP recently implemented Databricks, and they started investing significantly in the analytic environment. SAP ERP has been left behind as they moved to S/4HANA with the HANA database. They restructured the whole table structure of SAP ERP, introduced simple finance, simple logistics, and moved HR to SuccessFactors. They have the BTP layer where they manage everything from integration to master data management. The challenge with SAP is that they move very fast to different products and buy different products. It requires significant investment and many skills to catch up because all of these have different sets of technology. The fundamental has changed differently. It is not monolithic anymore but different products under one name, SAP. You have to buy it model by model for additional models. Products such as SuccessFactors, Ariba for procure to pay, Concur for travel, and Facility Management use totally different technology. They try to integrate with each other, but it remains a challenge for SAP to make them have the same management, technology, and operational approach.
Effendy Mohamed - PeerSpot reviewer
Principal Instrument and Control at PETRONAS
Empowered decision-making accelerates with enhanced analytics capabilities
In my opinion, areas of SAP S/4HANA that have room for improvement would be in AI and insights generation, which would be a good enhancement for the future. Currently, this analytics is still driven by some sort of structured reporting system. Although it is easier, you still need to do some configuration of it. With AI functionality, you could just prompt and request the information, and then the version would quickly be revealed to you.
report
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
10%
Construction Company
8%
Computer Software Company
7%
Manufacturing Company
15%
Computer Software Company
8%
Comms Service Provider
6%
University
6%
Manufacturing Company
14%
Computer Software Company
10%
Comms Service Provider
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise12
Large Enterprise32
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise31
Large Enterprise78
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise26
Large Enterprise53
 

Questions from the Community

What is your experience regarding pricing and costs for JD Edwards EnterpriseOne?
Initially, JD Edwards EnterpriseOne was priced very high, and the licensing is very expensive. I think Oracle has rev...
What advice do you have for others considering JD Edwards EnterpriseOne?
I have experience with similar solutions and also this product, JD Edwards EnterpriseOne. I haven't worked with JD Ed...
What needs improvement with JD Edwards EnterpriseOne?
JD Edwards EnterpriseOne's analytics are not that helpful. People generally attach other analytic solutions to it. Th...
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy a...
What do you like most about SAP ERP?
The solution has made the most significant impact on our human resources function, specifically in HR operations and ...
What needs improvement with SAP ERP?
SAP ERP logged out in slightly less time than expected. Updates to the SAP UI would be useful.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from ac...
What needs improvement with SAP S4HANA?
In my opinion, areas of SAP S/4HANA that have room for improvement would be in AI and insights generation, which woul...
What is your primary use case for SAP S4HANA?
My experience with SAP S_4HANA involves working on several projects helping customers prepare their transition from E...
 

Also Known As

No data available
No data available
SAP S4HANA
 

Overview

 

Sample Customers

TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: March 2026.
885,789 professionals have used our research since 2012.