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Oracle Fusion Cloud ERP vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Oracle Fusion Cloud ERP promises ROI in 2.5 years, attracting major companies seeking cost-effective, long-term value.
Sentiment score
6.1
SAP S/4HANA offers significant ROI and efficiency, appealing to large organizations despite initial costs, due to cloud-based savings.
Recently, major banks and companies are moving to Fusion because of its value.
It's not a matter of the solution; it's a matter of the clients and the approach that we follow.
We have observed a good return on investment, with calculations based on a five-year ROI plan.
There is an ROI, otherwise I would not buy it.
 

Customer Service

Sentiment score
4.2
Oracle Fusion Cloud ERP's customer service shows inconsistent support and responsiveness, needing better communication and faster response times.
Sentiment score
6.4
SAP S/4HANA's customer service is knowledgeable but varies in response speed, with room for process and speed improvement.
The quality of service providers varies by region, causing delays in resolutions.
A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
I would rate the support a ten because there are a lot of knowledge-based articles published, and most of them are available online.
 

Scalability Issues

Sentiment score
9.0
Oracle Fusion Cloud ERP excels in scalability, efficiently supporting diverse industries with robust user and infrastructure capabilities.
Sentiment score
7.9
SAP S/4HANA is scalable and flexible, suitable for medium to large businesses, adaptable across various sectors and global locations.
SAP S/4HANA scales exceptionally well.
It is very easy to scale within businesses, especially when a new business falls within the range.
Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.
 

Stability Issues

Sentiment score
7.8
Oracle Fusion Cloud ERP is stable and reliable, with minor performance issues, often attributed to network rather than software.
Sentiment score
7.7
SAP S/4HANA is praised for stability and reliability, especially in the private cloud, with up to 10/10 user ratings.
The solution is very scalable.
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
Not very often, but it can happen, especially with user load; if many people use the system at the same time, there might be issues depending on various factors.
I rate the stability of SAP S_4HANA as fairly stable because we have never experienced any downtime from SAP, and the performance is good.
 

Room For Improvement

Oracle Fusion Cloud ERP requires improvements in mobile support, integration, pricing, customer assistance, and data entry automation.
SAP S/4HANA needs enhancements in pricing, customization, usability, support, integration, AI, cloud capabilities, and regional compliance.
Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job.
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.
The performance of the SAP interface could be improved.
 

Setup Cost

Oracle Fusion Cloud ERP is costly for smaller businesses, with unexpected setup fees and additional costs for enhanced services.
SAP S/4HANA pricing is complex, varying by user, deployment, and functionality, with high costs for small businesses.
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates.
It's higher compared to similar peer solutions.
Most users or IT professionals typically criticize the high price of SAP license costs.
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
 

Valuable Features

Oracle Fusion Cloud ERP provides flexibility, high ROI, and advanced features, including AI, integration, and strong security, benefiting users significantly.
SAP S/4HANA offers efficient management, fast reporting, real-time analytics, and scalability with AI and IoT for diverse industries.
With Oracle ODA, users can simply chat with the system to enter expenses and Oracle AI performs processes automatically, saving time for customers.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
The insights given help us make strategic decisions.
 

Categories and Ranking

Oracle Fusion Cloud ERP
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
44
Ranking in other categories
Cloud ERP (1st)
SAP S/4HANA
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
123
Ranking in other categories
ERP (1st)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Oracle Fusion Cloud ERP is designed for Cloud ERP and holds a mindshare of 20.2%, down 33.9% compared to last year.
SAP S/4HANA, on the other hand, focuses on ERP, holds 11.1% mindshare, down 16.5% since last year.
Cloud ERP
ERP
 

Featured Reviews

Muhammad Umair Siddiqui - PeerSpot reviewer
AI automation saves time and simplifies financial processes
The data entry process is very time-consuming. Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job. The screens could be improved, as a lot of mouse clicks are required, and multiple fields need to be entered. Although it has a workaround with spreadsheets, the screen interface could be better.
Deepak Madhavan - PeerSpot reviewer
Implementation simplifies ERP management with comprehensive data integration and visibility
A lot of people would say the pricing. SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations. The licensing and pricing could be looked at. In Brownfield migration, the trade-off between greenfield and brownfield means you either keep it clean or match the business requirements. Sometimes, it's not possible to do both. While ValixAPI provides significant support in making those decisions and the SAP consultant is very useful, we are still dependent on past history and how it was originally set up. I wouldn't call that a real disadvantage, yet more accessible consulting would be beneficial. Incorporating all other cloud products, like APO or IPP, into the S/4 house might also help.
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Top Industries

By visitors reading reviews
Educational Organization
31%
Computer Software Company
10%
Financial Services Firm
8%
Manufacturing Company
5%
Educational Organization
24%
Manufacturing Company
12%
Computer Software Company
11%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle ERP Cloud?
The user interface is the best feature.
What is your experience regarding pricing and costs for Oracle ERP Cloud?
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates. It can be difficult to convince customers because of price differences when compared with EBS....
What needs improvement with Oracle ERP Cloud?
The data entry process is very time-consuming. Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job. The screens could be improved, as...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
SAP S/4HANA has room for improvement because we are still exploring functionality, and while most modules are implemented or supported by the partner, we are still in the process of exploring. Righ...
What is your primary use case for SAP S4HANA?
I use SAP S/4HANA because most of the manufacturers in pharmaceuticals are using it. We migrated from Microsoft Dynamics to SAP S/4HANA. My relationship is with solutions in retail as we are custom...
 

Also Known As

No data available
SAP S4HANA
 

Overview

 

Sample Customers

Grupo Aeromexico SAB de CV, Australian Finance Group Ltd., Shelf Drilling Ltd., Boise State University, The Rancon Group, Arin Innovation, PROMATIS software GmbH, KBBO, Delaware Life Insurance, Worthington Industries, Solairus Aviation
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Oracle, NetSuite, SAP and others in Cloud ERP. Updated: May 2025.
856,873 professionals have used our research since 2012.