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Ivanti Neurons for MDM vs KACE Systems Management Appliance (SMA) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
304
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
Ivanti Neurons for MDM
Ranking in Unified Endpoint Management (UEM)
14th
Average Rating
7.2
Reviews Sentiment
4.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
KACE Systems Management App...
Ranking in Unified Endpoint Management (UEM)
9th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
39
Ranking in other categories
Client Desktop Management (3rd), Endpoint Compliance (8th), Remote Monitoring and Management (RMM) (11th), Patch Management (10th)
 

Mindshare comparison

As of October 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 32.6%, down from 38.6% compared to the previous year. The mindshare of Ivanti Neurons for MDM is 3.5%, up from 2.7% compared to the previous year. The mindshare of KACE Systems Management Appliance (SMA) is 1.9%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Market Share Distribution
ProductMarket Share (%)
Microsoft Intune32.6%
KACE Systems Management Appliance (SMA)1.9%
Ivanti Neurons for MDM3.5%
Other62.0%
Unified Endpoint Management (UEM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Lorenzo Arcinue - PeerSpot reviewer
Feature-rich, easy to use, and has responsive technical support
We are working on the proof of concept for both MobileIron and Workspace ONE. We are only testing MobileIron and Workspace ONE. After that, we will decide which device to use. Workspace ONE by VMware Similarly, we will use MobileIron as a mobile device management tool, allowing us to manage our endpoints remotely. So far, we have not had any issues with VMware, and we have resolved some, if not all, of the issues. I have been testing with VMware Workspace ONE for the same amount of time as MobileIron UEM, three weeks. We are using the latest version, and it is deployed on a public cloud. The cloud provider is VMware. I have also been working with Google Chrome. Google Workspace is an email production tool provided by Google. We don't have a firewall because we're in the cloud right now. We have no on-premises network and all of our systems are hosted in the cloud.
Scott Tweed - PeerSpot reviewer
Low maintenance, reliable, and easy to create packages
I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune significantly simplifies application deployment, mobile application management, and policy enforcement, such as restricting user access to specific applications, thereby enhancing overall environment security."
"It is a very helpful solution."
"The system itself is great."
"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."
"Autopilot is the most valuable feature."
"We have one MDM that works with Windows, iOS, and Android."
"The most important thing for me is the autopilot feature."
"Once it is well integrated with the rest of the environment, it makes everything easy."
"The products are quite good when they are operational."
"The products are quite good when they are operational."
"The company provides great customer service."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The user interface is user-friendly."
"It's effective in what it is able to achieve and it's easy to use."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"I am impressed by the service desk ticketing and asset management."
"Using Quest KACE Systems Management Appliance (SMA), we have been able to manage three times the amount of machines as other groups while having half the staff, which has positively impacted our organization."
"My company had bought some new machines. We used the tool to do some basic settings to ship every machine the same way and undertake the Windows deployment. We did the scripted installation. The tool helped us deploy custom software for specific departments. We also did Windows updates with the product."
"Using this solution saves us lots of time, especially when it comes to performing updates."
"This solution makes it easy to control assets and upgrade all types of software."
"Patching is definitely the most valuable feature. It gives us good, centralized software, which comes in very handy since we are doing 400 servers at a time. It enables us to manage all the servers, and to deal with the application team regarding reboots and scheduling."
"There is one place for a lot of different things. If somebody has a problem with their computer, they will put in a ticket. From there, we will know who it is and the assets assigned to them, because there is one place to go look for what we are talking about and with whom we are talking. Just having one place for everything is really convenient. For example, we are able to deploy software to hundreds of computers. We don't need to go to each individual device."
"The scripting is a very valuable feature, as it saves us time on pushing certain things out to the users, such as software and patches."
 

Cons

"I have faced stability issues with Microsoft Intune plenty of times, but I think it's part of the process."
"The technical support could be improved."
"I rate Microsoft support between six to eight. The support often involves third parties hired by Microsoft who are knowledgeable, but sometimes the help I receive is not adequate."
"Could benefit from user having more control over devices."
"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"To make it a perfect ten, it would be helpful if there was a better way to troubleshoot user issues, as I've had a few users with corrupt files before and had to redeploy it without knowing the root cause."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"Intune's areas for improvement revolve around security and certificate management."
"We would like the initial setup to be simpler."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"UI needs an upgrade, feels very outdated."
"The release of new versions often goes in the wrong direction with Ivanti."
"The interface is complicated and not very easy to use."
"The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures are flawed because they release new versions with numerous basic issues."
"The MDM, asset management, and software spend management are areas that could have more improvement in Ivanti Neurons for MDM."
"MobileIron UEM could improve the monitoring of devices."
"There isn't a lot they need to improve with the solution itself at this point. It is pretty close to providing a single pane of glass for everything that we need for endpoint management specifically on all devices. There is very little that it doesn't provide for us, and for those, we have to go to other methods. There are some of the patching solutions that it doesn't take care of for us. So, we have to do those manually on the devices, and that's really the biggest thing. It doesn't do patching really well for non-Microsoft applications. The major application updates, particularly Windows updates, don't function nearly as well, but, for the vast majority of things, it does just fine. If they could improve in this aspect, that'd be great, but I don't know if they're going to be able to do that."
"I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do."
"The solution needs to have the ability to push out managed feature updates from Microsoft in a more seamless way."
"It took a little bit of time to figure out how to use the KACE Service Desk. I like the way that I'm able to customize it. But when it comes to how our techs are able to use it, it's not as functional as our current solution, which is BMC FootPrints Service Desk."
"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."
"The initial setup was complex. It is a Linux-based virtual server, where the customer cannot get into the back-end, so you can only follow their prompts. Then, there are specific things that have to be done in their implementation and upgrade phases that have to be done in a certain order or steps. If you don't get those steps right, the system doesn't work. I think that either simplifying that process or providing really good step-by-step documentation would be helpful."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"Sometimes the information is not as real time as it's supposed to be."
 

Pricing and Cost Advice

"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"The price for Intune is fair."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"Microsoft Intune is pretty reasonable. We have difficulty with Azure, which is probably why we have not put many assets in Azure. Everything we put there is very expensive."
"The price of MobileIron UEM is very good."
"My impression is that MobileIron is very expensive."
"We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
"The pricing and licensing are absolutely fair."
"There are no costs in addition to the standard licensing fees."
"The pricing is great. It's billed annually and it's very reasonable."
"Some of the other solutions were just astronomical in price compared with KACE and didn't necessarily have the ease of use either. So, we chose Quest KACE for its easy-to-use features and cost."
"Their pricing is per end-point device. There is an initial cost for the license for the server, which is pretty low, and then there is a per end-point device license, which is also fairly low. So, the pricing is still reasonable."
"We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."
"We are also saving on the licensing fee, compared to other endpoint management solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
13%
Financial Services Firm
13%
Government
8%
Healthcare Company
7%
University
12%
Government
10%
Non Profit
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise20
Large Enterprise15
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for MobileIron UEM?
The pricing is comparable to Microsoft Intune, but Ivanti Neurons for MDM offers many features and innovation.
What needs improvement with MobileIron UEM?
The MDM, asset management, and software spend management are areas that could have more improvement in Ivanti Neurons...
What is your primary use case for MobileIron UEM?
We have around 1,500 endpoints within our business internationally, and we need to make provisioning for this applica...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hand...
What needs improvement with Quest KACE Systems Management?
I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we ...
What is your primary use case for Quest KACE Systems Management?
My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security, a...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management
Dell KACE Systems Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Frontier Airlines
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Ivanti Neurons for MDM vs. KACE Systems Management Appliance (SMA) and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.