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KACE Systems Management Appliance (SMA) Reviews

4.4 out of 5

What is KACE Systems Management Appliance (SMA)?

Featured KACE Systems Management Appliance (SMA) reviews

KACE Systems Management Appliance (SMA) mindshare

As of March 2026, the mindshare of KACE Systems Management Appliance (SMA) in the Remote Monitoring and Management (RMM) category stands at 1.7%, up from 1.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
KACE Systems Management Appliance (SMA)1.7%
Kaseya VSA15.0%
NinjaOne12.0%
Other71.3%
Remote Monitoring and Management (RMM)

PeerResearch reports based on KACE Systems Management Appliance (SMA) reviews

TypeTitleDate
CategoryRemote Monitoring and Management (RMM)Mar 27, 2026Download
ProductReviews, tips, and advice from real usersMar 27, 2026Download
ComparisonKACE Systems Management Appliance (SMA) vs NinjaOneMar 27, 2026Download
ComparisonKACE Systems Management Appliance (SMA) vs Kaseya VSAMar 27, 2026Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Intune4.1N/A94%335 interviewsAdd to research
Microsoft Configuration Manager4.1N/A91%86 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business8
Midsize Enterprise17
Large Enterprise15
By reviewers
By visitors reading reviews
Company SizeCount
Small Business149
Midsize Enterprise91
Large Enterprise198
By visitors reading reviews

Top industries

By visitors reading reviews
University
12%
Non Profit
10%
Government
9%
Financial Services Firm
7%
Performing Arts
6%
Educational Organization
5%
Manufacturing Company
5%
Healthcare Company
5%
Computer Software Company
4%
Comms Service Provider
4%
Outsourcing Company
4%
Construction Company
3%
Marketing Services Firm
3%
Retailer
3%
Energy/Utilities Company
2%
Media Company
2%
Wholesaler/Distributor
2%
Insurance Company
2%
Transportation Company
2%
Real Estate/Law Firm
2%
Recreational Facilities/Services Company
1%
Mining And Metals Company
1%
Pharma/Biotech Company
1%
Engineering Company
1%
Logistics Company
1%
Aerospace/Defense Firm
1%
Museum Or Institution
1%
Cloud Solution Provider
1%

Compare KACE Systems Management Appliance (SMA) with alternative products

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KACE Systems Management Appliance (SMA) Reviews Summary
Author infoRatingReview Summary
Server Administrator III at a university with 1,001-5,000 employees5.0I use Quest KACE Systems Management Appliance for deploying applications and maintaining security, finding its scripting function valuable for patching vulnerabilities quickly. However, I wish it had a top-down approach for deploying across all our university's organizations.
Security Administrator at EbixCash3.5No summary available
Avocat at Star Boxes India Pvt Ltd5.0I use Quest KACE Systems Management Appliance for managing touch systems, software, and hardware inventory. Its simplicity and efficient deployment stand out, though the interface needs improvement. It offers quick information access and strong ROI with effective inventory management.
Windows Engineer at a tech services company with 5,001-10,000 employees4.0No summary available
Systems Administrator at Custom Truck One Source4.5I use KACE for comprehensive IT management, significantly boosting productivity by streamlining machine imaging and updates. Its combined features and ease of use are excellent, despite some smart label adaptation delays. Overall, it's a great solution, and I rate it 9/10.
System Administrator - Desktop Operations at Manhattan College4.0I've used KACE SMA for five years to efficiently deploy software and fixes to Windows endpoints. It's stable, scalable, and makes my team productive, with PowerShell support being key. I only wish for larger file scripting capabilities.
Sr. Systems Engineer at a university with 1,001-5,000 employees4.5I highly recommend KACE for its excellent patching and endpoint management, which saves us significant time. While it lacks full monitoring, a strong cloud option, and support can be limited, I find it very effective.
Help Desk Technician at a hospitality company with 51-200 employees4.0I use Quest for automated software, patch, and Windows upgrades, often off-hours. It saves me 2-3 hours daily, eliminates overtime, and boosts efficiency without interrupting staff. I wish to deploy images to more than 10 machines at once.