I don't believe I have, given the scope of this, because I haven't explored them thoroughly. So I don't think I have a problem with them right now. For a new user, the initial setup could be simplified. We had an issue with the integration of an add-on, but it has been resolved. They are using a MobileIron as the base mobile device management solution, and we have added some additional solutions to that, such as Advanced Neurons. The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that.
It would have been helpful to have had some language support. The company is in the construction industry in Sweden and we had a lot of different people working with us and not everyone is an English speaker. I also found the UI to be quite complicated to work with, so it takes quite a bit of time to train any new staff and to get them to understand how the solution works. The design could be upgraded because when younger people come on board and they've had a couple of years working with different tools, it feels like a return to the Ice Age for them.
System Engineer at a pharma/biotech company with 1,001-5,000 employees
Real User
2020-11-27T11:24:03Z
Nov 27, 2020
The interface is complicated and not very easy to use. We find it very difficult to understand. What I really need is a single-click deployment, where people that have a new phone call me or email me, I can click and they have everything they need. That would be the best thing for me.
What is UEM (Unified Endpoint Management)? UEM (Unified Endpoint Management) refers to a comprehensive approach to managing and securing various endpoints within an organization's network infrastructure. It encompasses the management of devices such as desktops, laptops, smartphones, tablets, and other internet-connected devices from a centralized platform. UEM aims to simplify device management, enhance security, and improve overall operational efficiency.
Here are key points to understand...
MobileIron UEM could improve the monitoring of devices.
I don't believe I have, given the scope of this, because I haven't explored them thoroughly. So I don't think I have a problem with them right now. For a new user, the initial setup could be simplified. We had an issue with the integration of an add-on, but it has been resolved. They are using a MobileIron as the base mobile device management solution, and we have added some additional solutions to that, such as Advanced Neurons. The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that.
We haven't really found anything lacking in terms of features. The support on offer could be better. We would like the initial setup to be simpler.
It would have been helpful to have had some language support. The company is in the construction industry in Sweden and we had a lot of different people working with us and not everyone is an English speaker. I also found the UI to be quite complicated to work with, so it takes quite a bit of time to train any new staff and to get them to understand how the solution works. The design could be upgraded because when younger people come on board and they've had a couple of years working with different tools, it feels like a return to the Ice Age for them.
The interface is complicated and not very easy to use. We find it very difficult to understand. What I really need is a single-click deployment, where people that have a new phone call me or email me, I can click and they have everything they need. That would be the best thing for me.