Executive SummaryUpdated on Oct 1, 2024
Ivanti Avalanche and Microsoft Enterprise Mobility + Security (EMS) are two notable products in the enterprise mobility management space. Microsoft EMS edges out due to its broader feature range.
Features: Ivanti Avalanche's key features include robust device management, remote control, and update automation. Users value its streamlined control over enterprise devices. Microsoft EMS offers advanced security features such as identity protection, threat analytics, and device management within a single suite. Users appreciate its integration with existing Microsoft services. Microsoft EMS provides a wider array of features compared to Ivanti Avalanche.
Room for Improvement: Users suggest that Ivanti Avalanche could enhance its reporting capabilities, simplify its interface, and improve its documentation. Microsoft EMS users indicate a need for better integration with non-Microsoft products, improved speed in administrative tasks, and a more intuitive user experience. Both products have areas to work on, but Ivanti Avalanche users focus on usability improvements, while Microsoft EMS feedback centers around broader compatibility and efficiency enhancements.
Ease of Deployment and Customer Service: Ivanti Avalanche users note that setup can be complex but recognize responsive support. Microsoft EMS deployment is typically described as straightforward due to extensive documentation and integration with existing Microsoft environments. However, users report mixed experiences with customer service responsiveness. Microsoft EMS has a slight advantage in deployment ease but could improve in the support area.
Pricing and ROI: Ivanti Avalanche offers competitive pricing, and users often highlight a satisfactory return on investment, especially for device-centric management needs. Microsoft EMS, while perceived as more expensive, is considered worth the cost due to its extensive capabilities and integration convenience, leading to positive ROI feedback. Users see a greater value proposition in Microsoft EMS despite higher costs.
