Jamf Pro vs Microsoft Enterprise Mobility + Security comparison

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97% willing to recommend
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Executive Summary

We performed a comparison between Jamf Pro and Microsoft Enterprise Mobility + Security based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Jamf Pro vs. Microsoft Enterprise Mobility + Security Report (Updated: March 2024).
767,319 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access.""It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails.""Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support.""The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data.""We have found the solution is capable of scaling.""It's normally able to meet 100% expectations of our customers.""The most valuable feature for us is the security, including risk analysis and patch management.""It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."

More Microsoft Intune Pros →

"If I need to deploy an app to all the laptops, I can use the smart group I created for them instead of choosing each device one at a time.""Jamf has made it achievable for us to easily deploy & manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff.""The self-service portal enables standard users to install and update software, change settings, and open organizational URLs.""Jamf Pro allows us to manage all Apple devices from a single interface, making it easy to deploy and configure software, set policies, and inventory devices.""The features that have been the most life-saving for us are pre-stage enrollments and self-service.""The remote wipe and lock features are by far the best tools.""It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf.""The action and trigger is the main thing for us. We like the kind of repetitive script which we can use there."

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"The solution offers excellent documentation that is easily available online.""The product is centralized and we can use it for security purposes.""The product is a unified solution and you don't require to purchase tools from different vendors. The system analyzes behavior and activity and takes steps for protection.""Integration between our departments has been the most valuable.""The solution is scalable.""You can scale the solution up or down by department.""Microsoft Mobility and EMS include Intune for Mobility, which provides mobile device management and mobile application management. With mobile device management, you can control the entire device in an organization.""A good feature that is present is MAM or Mobile Application Management. We can deploy this feature on the device, which is not managed by the organization. If I apply some security configuration on a personal device, the user would be really disappointed. What we do instead is that we give all access to the applications related to corporate and ask the users to use the application. We secure the application by putting the security features on the applications and not on the users' devices. This way, the users are happy, and we also meet our company's compliance standards. Then, everyone is happy."

More Microsoft Enterprise Mobility + Security Pros →

Cons
"They need to integrate more with security options.""They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time.""The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced.""There can be delays in the deployment of new policies.""Intune should be much more granular in terms of supporting more Android cellular devices.""There are items that require improvements. One is the controls from iOS.""Integrating certain group policies can be challenging and may necessitate using on-premises systems to integrate them with Microsoft Intune.""I would like to see micro VPN. I like the way that some of the other providers have done something similar where, as you open that app on an end-point device, it creates a micro VPN straight into your device, which is quite a nice little feature. Also, Microsoft Intune relies heavily on its fellow products in the suite. It would be nice if Microsoft Intune could stand on its own two feet."

More Microsoft Intune Cons →

"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve.""We would like to have some of the extension attributes configured so that those extension attributes can be part of the core structure. They can make some of the extension attributes the actual attributes. They shouldn't be like add-ons.""Jamf needs to get an inbuilt remote support tool to allow the admin to remote into machines. At present, you can use third-party remote apps, however, a Jamf one would be better.""Apple does block certain actions from happening or disallows Jamf from making certain changes.""This solution would benefit from more focus on Self Service, such as Office 365 and GSuite integration.""In some places, GUI could be more reactive.""The solution needs cheaper training.""There are known issues with the mobile configs that need to be fixed."

More Jamf Pro Cons →

"Technical support could be improved. Sometimes they use a third party that's not so knowledgeable in the product and that can slow down things a bit.""We did the deployment with the help of Microsoft's consultants. But sometimes, we found it difficult to educate the application developers to integrate.""The auditing and reporting could be updated and upgraded. I would like to see light applications because they consume a lot of the device's memory at present.""Its performance needs enhancement.""The licensing can be messy at times.""The MDM part of the engine could be better.""Microsoft's feature management is based on licenses. Microsoft follows ethical licensing and hence do not restrict the use of it.""There are certain shortcomings in the licensing model of the product where improvements are required."

More Microsoft Enterprise Mobility + Security Cons →

Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "I think it pays for itself to let Jamf host the server."
  • "The setup cost is in the training, which is the most important step of your journey."
  • "The cost of this solution is expensive but worth it."
  • "If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
  • "With respect to pricing, Jamf Pro is the better bet."
  • "The total ROI is worth every penny."
  • "The setup is pricey upfront for support and setup."
  • "Setup and licensing prices are getting to be too high."
  • More Jamf Pro Pricing and Cost Advice →

  • "I would rate pricing at eight out of ten. It is a bit higher because of the security features that Microsoft provides."
  • "We have to pay 10 dollars per user. I would rate the tool's pricing a six out of ten."
  • "The solution is cost-effective."
  • "The increase in the prices of the product might not be the actual problem, but things become complex with some new plans that were introduced by Microsoft recently."
  • More Microsoft Enterprise Mobility + Security Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to… more »
    Top Answer:Jamf Pro is worth the cost. You will certainly find the value once you use it every day and try to imagine your role… more »
    Top Answer:There is room for improvement with Jamf Pro, especially regarding updates. After a recent update, all app icons… more »
    Top Answer:It is a stable solution...It is a scalable solution.
    Top Answer:The increase in the prices of the product might not be the actual problem, but things become complex with some new plans… more »
    Top Answer:Since Microsoft Enterprise Mobility + Security needs to deal with the competition from VMware and Ivanti, I visited… more »
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    JAMF Software Casper Suite
    Enterprise Mobility + Security E3, Enterprise Mobility + Security E5, MS Enterprise Mobility + Security
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    Jamf Pro is a mobile device management software designed to help organizations and businesses automate Apple device handling-related workflows and processes. It features zero-touch deployment that enables users to automatically enroll new Apple devices, and also configure and deploy these devices swiftly and efficiently. It comes with inventory management capabilities, Apple mobile device management features, and an enterprise app store. Jamf Pro also allows users to deploy and access their mobile apps licenses in bulk. When it comes to using the app store, end users don’t need to ask for assistance from helpdesk agents in order to download, install, and update applications.

    Jamf Pro Features

    Jamf Pro has many valuable key features. Some of the most useful ones include:

    • Zero-touch deployment
    • Management of Apple devices
    • Security for app devices
    • App Store for self-service enterprise
    • Smart targeting
    • Reports of inventory
    • Smart Groups
    • Preconfiguration of apps
    • App distribution
    • Mac imaging
    • Upgrades to app and OS
    • Management of IT inventory
    • Device enrollment (user initiated)
    • Purchasing & license management

    Jamf Pro Benefits
    There are many benefits to implementing Jamf Pro. Some of the biggest advantages the solution offers include:

    • Deployment: Fully-customizable onboarding experience. Provision the perfect Mac, iPhone, iPad, or Apple TV, all deployed seamlessly with the workflow of your choice.
    • Device management: Use configuration profiles, scripts, and policies to make your Apple devices function exactly as needed. Move beyond simple troubleshooting by automating management with patented Smart Groups technology. This is a powerful way to trigger real-time alerts and actions from inventory data.
    • Application management: Streamline app management with bulk purchasing and deployment. The solution integrates with Apple Business Manager and Apple School Manager, allowing you to assign apps to users or devices without Apple ID. Deploy apps from the App Store, B2B App Store, or your own in-house apps.
    • Apple device security: Protect Apple devices by leveraging native security features. Manage device settings and configurations, restrict malware and patch all of your Apple devices without user interaction.
    • Self-service access: Give your users access to a one-stop shop for trusted apps, company resources, and shortcuts for troubleshooting tasks like password resets.
    • Inventory: Automatically gather user, hardware, software, and security device data or customize inventory specifications. The dynamic Smart Groups feature keeps track of everything for you, including software versions and warranty expiration dates.

    Reviews from Real Users

    Jamf Pro stands out among its competitors for a number of reasons. Some of these include its app deployment, its easy installation, and the fact that it’s lightweight but powerful. PeerSpot users take note of the advantages of these features in their reviews:

    An IT Support Specialist at Visby Medical writes, “The first most valuable feature I found was the ability to simply push out applications to devices, Mac or iPads/iPhones. It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf.”

    Another reviewer, a Desktop Engineer at Kroger, notes, “The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment.”

    Microsoft Enterprise Mobility + Security (EMS) is the only comprehensive solution designed to help manage and protect users, devices, apps, and data in a mobile-first, cloud-first world.

    Sample Customers
    Mitchells and Buzzers, Callaway
    Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
    Mars, Whole Foods, Land O'Lakes, Dow
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Energy/Utilities Company5%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Educational Organization26%
    University13%
    Computer Software Company10%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Educational Organization35%
    Computer Software Company10%
    Financial Services Firm6%
    University5%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise14%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business27%
    Midsize Enterprise27%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise41%
    Large Enterprise44%
    REVIEWERS
    Small Business44%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise18%
    Large Enterprise61%
    Buyer's Guide
    Jamf Pro vs. Microsoft Enterprise Mobility + Security
    March 2024
    Find out what your peers are saying about Jamf Pro vs. Microsoft Enterprise Mobility + Security and other solutions. Updated: March 2024.
    767,319 professionals have used our research since 2012.

    Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews while Microsoft Enterprise Mobility + Security is ranked 10th in Enterprise Mobility Management (EMM) with 10 reviews. Jamf Pro is rated 9.6, while Microsoft Enterprise Mobility + Security is rated 8.4. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of Microsoft Enterprise Mobility + Security writes "Seamless integration and easy implementation ". Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and IBM MaaS360, whereas Microsoft Enterprise Mobility + Security is most compared with Cisco ISE (Identity Services Engine), CyberArk Privileged Access Manager, ManageEngine Endpoint Central and Cisco Meraki Systems Manager (MDM+EMM). See our Jamf Pro vs. Microsoft Enterprise Mobility + Security report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.