We performed a comparison between ManageEngine Endpoint Central and Microsoft Enterprise Mobility + Security based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"The dashboards, the security, and the customization capabilities work very well for us."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"The solution appears to be stable and scalable."
"The conditional access policies that we set up are very useful."
"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."
"One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent."
"The stability is great."
"We can scale the product."
"All of Desktop Central's features are valuable, especially its simplicity."
"The dashboard has been very useful."
"The reporting tool is very good."
"The mobile functionality is very easy."
"You can scale the solution up or down by department."
"The solution offers excellent documentation that is easily available online."
"It is a stable solution...It is a scalable solution."
"Integration between our departments has been the most valuable."
"The product is centralized and we can use it for security purposes."
"A good feature that is present is MAM or Mobile Application Management. We can deploy this feature on the device, which is not managed by the organization. If I apply some security configuration on a personal device, the user would be really disappointed. What we do instead is that we give all access to the applications related to corporate and ask the users to use the application. We secure the application by putting the security features on the applications and not on the users' devices. This way, the users are happy, and we also meet our company's compliance standards. Then, everyone is happy."
"The solution is very good at securing files. For example, if I forward a secure document, it's blocked from others, as I can send it with restrictions in relation to who can open it."
"The product is a unified solution and you don't require to purchase tools from different vendors. The system analyzes behavior and activity and takes steps for protection."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"The configuration and pricing can be improved."
"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"Integration with Mac devices requires some improvement."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"The pricing could be a bit better."
"There are occasional glitches."
"The tool's security can be better."
"The solution is expensive."
"The support could be faster."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"Some difficulties with setup for multiple locations."
"I would like to see them come out with a SaaS version of the product in the future."
"Its performance needs enhancement."
"The auditing and reporting could be updated and upgraded. I would like to see light applications because they consume a lot of the device's memory at present."
"Technical support could be improved. Sometimes they use a third party that's not so knowledgeable in the product and that can slow down things a bit."
"There are certain shortcomings in the licensing model of the product where improvements are required."
"Microsoft's feature management is based on licenses. Microsoft follows ethical licensing and hence do not restrict the use of it."
"The licensing is quite expensive."
"We did the deployment with the help of Microsoft's consultants. But sometimes, we found it difficult to educate the application developers to integrate."
"Microsoft Enterprise Mobility + Security is expensive."
More ManageEngine Endpoint Central Pricing and Cost Advice →
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ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 59 reviews while Microsoft Enterprise Mobility + Security is ranked 10th in Enterprise Mobility Management (EMM) with 10 reviews. ManageEngine Endpoint Central is rated 8.2, while Microsoft Enterprise Mobility + Security is rated 8.4. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of Microsoft Enterprise Mobility + Security writes "Seamless integration and easy implementation ". ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and SOTI MobiControl, whereas Microsoft Enterprise Mobility + Security is most compared with Cisco ISE (Identity Services Engine), CyberArk Privileged Access Manager and Cisco Meraki Systems Manager (MDM+EMM). See our ManageEngine Endpoint Central vs. Microsoft Enterprise Mobility + Security report.
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