ITRS Geneos vs Statseeker comparison

ITRS and Techniche are both solutions in the Network Monitoring Software category. ITRS is ranked #63 with an average rating of 6.5, while Techniche is ranked #60 with an average rating of 7.0. ITRS holds a 0.5% mindshare in NMS, compared to Techniche’s 0.2% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 93% of Techniche users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

1,134 Views
654 Comparison Views

96% willing to recommend

Statseeker

Read 38 Statseeker reviews

416 Views
252 Comparison Views

93% willing to recommend

ITRS Geneos

Statseeker

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ITRS Geneos and Statseeker are competing in the network and infrastructure monitoring market. Statseeker appears to have an edge due to its advanced features and deployment efficiency, despite higher pricing.

Features: ITRS Geneos offers diverse monitoring capabilities for comprehensive system insights and real-time alerting. It also provides customizable solutions to fit varied business needs. Statseeker provides scalability, speed, and robust reporting capabilities for deeper trend analysis. It features efficient data collection for quicker insights and performance tracking.

Room for Improvement: ITRS Geneos could improve its scalability and streamline its deployment process for quicker implementation. Enhancements in supporting diverse environments may also be beneficial. There is room to expand its data analysis features for better trend insights. Statseeker could work on reducing its initial cost barrier to make it more accessible for smaller businesses. A more customizable feature set might improve its appeal. Simplifying its interface could enhance usability for new users.

Ease of Deployment and Customer Service: ITRS Geneos offers flexible deployment options with a focus on customizing solutions backed by a responsive support team. Statseeker's streamlined deployment requires minimal setup time, paired with proactive and knowledgeable support for quick issue resolution.

Pricing and ROI: ITRS Geneos is competitively priced offering significant ROI due to comprehensive monitoring features. Statseeker's higher upfront cost aligns with its extensive functionality and efficiency gains, often justifying the investment in larger environments for better long-term ROI.

To learn more, read our detailed ITRS Geneos vs. Statseeker Report (Updated: April 2025).

Buyer's Guide

ITRS Geneos vs. Statseeker

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

63rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (35th), IT Infrastructure Monitoring (42nd)

Statseeker

Ranking in Network Monitoring Software

60th

Average Rating

8.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. The mindshare of Statseeker is 0.2%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Jessie Hackney

Network Engineer at West Virginia Department of Education

Simplifies monitoring and provides real-time alerts for issues we might not immediately be aware of otherwise

The product has improved our organization by simplifying monitoring and giving real-time alerts for issues we might not immediately be aware of otherwise. If we notice five devices with latency or errors, I wouldn't know that if I didn't command line into 800 devices and check every day. I can see the status on the dashboard and it just makes it easy to know where the problems are. If we didn't have that capability by using Statseeker, then it would be very complex to monitor. We'd need to have another tool or manually log into every device to try to check things. And this product just does it all for us. That streamlines and improves our workload so that we only need to have two people in our office for the network team. It improves availability. If a circuit goes down texts and email alerts get sent out. So, even if it's in the evening or we're not on premises, we'll know if something's down. We use it all the time because it really helps.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"

"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

More ITRS Geneos pros

"The most important for us is how fast this solution is, as well as the granularity that you can get to, such as per-minute statistics."

"In terms of network visibility, Statseeker can be very granular. We can tell it exactly where we want it to go and where we want it to check, or it can do an SNMP walk and find out where everything is. It's very detailed."

"Device grouping is very easy, and you can discover thousands of devices in a few minutes."

"The solution reduces the complexity of our network monitoring because it can make my engineers do their jobs faster. The solution also reduces troubleshooting time for network administrators to pinpoint issues quicker."

"The most valuable features are scalability and reliability."

"Being able to look back historically at the uptime and downtime is invaluable."

"If somebody is complaining about slow networking then this solution allows us to see various ports to find out whether they are being overloaded."

"If you need a product that's able to monitor all the ports in your environment or all the ports that you want, this is a great product to use. Statseeker is quite flexible in tailoring the product, spending time tailoring the product with you. It's fairly low maintenance. It's quite quick."

More Statseeker pros

Cons

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"The ITA, the post-incident analytics, could be improved."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"Mobile phone integration is probably not as rich as it could be."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

More ITRS Geneos cons

"It would be very nice to have the Cisco ACI option included in the regular license."

"The user interface needs to be made more intuitive."

"I would like the ability to update the dashboard. I would also like the ability to access via an API. Then I could produce a dashboard that my C level can understand. This is just so they can go and refresh whenever they want to and see what things look like."

"I would like to see more comprehensive reporting and alerting."

"I would like to see the solution incorporate diagnosis of the workstation."

"I'd say the interface could improve a little bit. I find with new users, I tend to have to spend a bit of time walking them through how to use the interface. It could be a little more user friendly."

"With Statseeker I'd like to see some flow, i.e. what's tuning-up the network. The trend I like is managing the traffic load by going to the cloud."

"Technical support for this solution is bad, as is everything with Cisco support."

More Statseeker cons

Pricing and Cost Advice

"The pricing seems reasonable. We're happy enough with it."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"You will get the best price if you get a single global deal."

"I can say it's not that cheap because the licensing is a little bit costly"

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

More ITRS Geneos pricing and cost advice

"We now feel the pricing is a good value. Previously we had a just a normal license but now we've got an Enterprise license. Since the Enterprise, it's been a lot better value. We did think it was pretty expensive before, but with the Enterprise license it's almost less than half that price. If you have a number of accounts within the organization that use Statseeker, I would suggest get the Enterprise license."

"This tool would probably be priced well if it had deeper NetFlow capabilities, but for our use case, in particular, we're only recovering ports after ninety days and looking at circuit congestion, it's pretty pricey."

"Up until we actually talked to Statseeker, and Statseeker came and gave us an enterprise licensing model for multiple accounts, I would have said the pricing was not good value. The fact they've come to the party now and given us a very good discount, I would say it's probably about right, the pricing they're giving us now. But the retail pricing, if I went out and, as a separate company, and asked for pricing for one account, I probably would say their retail pricing is not competitive. The fact that they've given us a discount now because we have multiple servers across multiple accounts, I would say that pricing is about right, but not their retail pricing. It's too expensive."

"We pay somewhere between $5,000 and $8,000 yearly in licensing fees."

"One thing that needs improvement is how it's licensed. I understand historically the company licensed it off a same charge for everyone. I understand the company needs to make money, but how they introduced the tiered licensing model, and then multiple layers of licensing was a bit of an issue. So, on the whole, coming up with a licensing model that isn't confusing and complicated and is easy to understand would be one way to improve the product. They have told me lately that they're changing how they license stuff, but they haven't made that - as I understand it - in their marketing material public knowledge as of yet. I would say that at the moment it's a bit convoluted. It's confusing. Some of their basic licensing model is a bit of a ripoff. If you go over five or ten support calls in the basic licensing model they start charging you for support calls. I think that's a bit rich."

"We pay a yearly maintenance fee of approximately $40,000 USD."

"It would definitely be a yearly licensing cost, but I don't know what it is."

"We paid $5,000 to $10,000 a year in maintenance."

More Statseeker pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

76%

Computer Software Company

University

Construction Company

Financial Services Firm

19%

Retailer

University

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your experience regarding pricing and costs for Statseeker?

We are content with our current setup and its features. Additionally, we appreciate Statseeker's responsiveness to our queries and requests for improvements, particularly in monitoring. The upcomin...

See all answers

What needs improvement with Statseeker?

There is a need for many developments to mature Statseeker. It should provide a study use case to show how it monitors the SD-WAN service.

See all answers

What is your primary use case for Statseeker?

Statseeker provides the basic monitoring status of our network elements, including latency, ping delays, and ping drops. Its strengths lie in a couple of areas. Firstly, it is not an expensive tool...

See all answers

Comparisons

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Compared 23% of the time

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Compared 16% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 9% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

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Cisco Secure Network Analytics vs Statseeker

Compared 54% of the time

SolarWinds NPM vs Statseeker

Compared 46% of the time

More Statseeker Competitors

Product Reports

Buyer's Guide

ITRS Geneos

May 2025

Download ITRS Geneos product report

Buyer's Guide

Statseeker

April 2025

Download Statseeker product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Statseeker is the only network performance monitoring technology to seamlessly and successfully combine speed + scale + value. Statseeker is a global provider delivering innovative network monitoring solutions for the IT enterprise and OT industrial market space. With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Instant visibility: Installed in minutes, polls up to 1 million ports from a single server… reduce your time to repair. Powerful monitoring: Checks every port over entire network, every 60 seconds… low network consumption bandwidth. Fast reporting: Practical real-time dashboard, reports in seconds, instant alerts… maximize your up-time. Smart data: 100% network data, original granularity, never rolled up, never averaged… tune for peak performance, control CAPEX and OPEX.

Techniche

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Some example customers include: FedEx, Optus, Verizon, California State University, Department of Agriculture and Fisheries, Monash University, Texas A&M University.

Buyer's Guide

ITRS Geneos vs. Statseeker

April 2025

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