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ITRS Geneos vs Statseeker comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
37th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Application Performance Monitoring (APM) and Observability (33rd), IT Infrastructure Monitoring (28th)
Statseeker
Ranking in Network Monitoring Software
75th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.7%, up from 0.5% compared to the previous year. The mindshare of Statseeker is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ITRS Geneos0.7%
Statseeker0.5%
Other98.8%
Network Monitoring Software
 

Featured Reviews

Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.
JE
Team Leader at a retailer with 10,001+ employees
We can set up a dashboard to monitor the status of an entire site, which provides more insight into any issues across devices
One engineer is enough for the solution's maintenance. There has been a significant improvement in Statseeker in the last few versions. It includes a wallet map and features we plan to implement when deploying the latest or penultimate versions across all our sites. This will significantly assist in identifying sites surpassing thresholds or KPIs, making issue detection much more accessible. The threshold feature is handy for identifying delays and major outages. This graphical map enables us to quickly assess the scope of nationwide problems, allowing for swift action and efficient reporting to management and service providers. This tool facilitates monitoring by visualizing all network elements with their respective coordinates, highlighting any downtimes or issues through color-coded green for operational, orange for approaching thresholds, yellow for minor alarms, and red for critical issues. The tool is a monitoring tool that helps in identifying problems. It is necessary to have someone trained to set up the dashboards because they might require some programming or specific configuration skills. Once it's configured, it works well. It's not as straightforward as other tools where you plug in the device, and everything works. With Statseeker, you still need to put in some effort to set up your dashboard properly. It requires someone with good training and proficiency in setting up these dashboards. They can benefit the technical and operations teams, providing useful insights into the network and the executive management team to receive reports on the overall network health. Overall, I rate the solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"Custom script toolkits"
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"It has helped us re-define the Monitoring operating model which in turn has made support teams more efficient by using features like commented snoozing on various levels, use of knowledgebase articles associated with each alert cell, metric logging for capacity monitoring etc."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"The confidence of our users has greatly improved because of our ability to react much faster."
"The product simplifies monitoring by providing real-time alerts through a GUI dashboard, email and texts."
"The product has improved our organization by simplifying monitoring and giving real-time alerts for issues we might not immediately be aware of otherwise."
"The most valuable feature is alerting."
"I am happy to advise others to use this product for monitoring their networks, as it is working so well."
"I love the historical data and the fact that it doesn't average it when it saves it."
"Statseeker is very fast and fantastic in terms of granularity of network visibility, letting us get down to per-minute statistics that are really useful for diagnosing problems and troubleshooting traffic hop by hop."
"I like this product and would recommend it to a colleague at another company."
"The most valuable features are scalability and reliability."
 

Cons

"Mobile phone integration is probably not as rich as it could be."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"There is are issues with the compatibility of plugins with AIX servers."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"Currently the dashboard does not have the capability of providing different status levels, and this needs to be updated."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"I would like to see NetFlow improved, with better reporting capabilities that are similar to Scrutinizer."
"I'd say the interface could improve a little bit. I find with new users, I tend to have to spend a bit of time walking them through how to use the interface. It could be a little more user friendly."
"In terms of being able to see everything at once, Statseeker is not quite there yet."
"It would be nice if I could easily select individual interfaces."
"Detailed data can be hard to extract in CSV form. Sometimes, being able to dump down raw data would be good so various time periods across a longer period could be analysed. At present, data can be presented within Statseeker, but there is lots of "white space" between data points."
"I would like the ability to update the dashboard. I would also like the ability to access via an API."
"It could use more features on Netflow analyser, such as time series graphs and a single network export UDP port and UDP forwarding."
"This product provides some good functionality. However, the reporting is right to left, which is less than ideal, the cost is significantly high, and the NetFlow capabilities are lacking."
 

Pricing and Cost Advice

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"You will get the best price if you get a single global deal."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"I can say it's not that cheap because the licensing is a little bit costly"
"The pricing seems reasonable. We're happy enough with it."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"It would definitely be a yearly licensing cost, but I don't know what it is."
"We pay a yearly maintenance fee of approximately $40,000 USD."
"One thing that needs improvement is how it's licensed. I understand historically the company licensed it off a same charge for everyone. I understand the company needs to make money, but how they introduced the tiered licensing model, and then multiple layers of licensing was a bit of an issue. So, on the whole, coming up with a licensing model that isn't confusing and complicated and is easy to understand would be one way to improve the product. They have told me lately that they're changing how they license stuff, but they haven't made that - as I understand it - in their marketing material public knowledge as of yet. I would say that at the moment it's a bit convoluted. It's confusing. Some of their basic licensing model is a bit of a ripoff. If you go over five or ten support calls in the basic licensing model they start charging you for support calls. I think that's a bit rich."
"The licensing cost is yearly and it's $5,000 to $8,000, I think."
"We pay somewhere between $5,000 and $8,000 yearly in licensing fees."
"Pricing is reasonable but licensing should unlimited."
"Statseeker is pretty cheap."
"Compared to other solutions such as Zabbix and AKiPS, this solution is very well priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
47%
Outsourcing Company
10%
Construction Company
7%
Manufacturing Company
6%
Outsourcing Company
17%
Construction Company
14%
Marketing Services Firm
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise6
Large Enterprise34
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
I do not have the pricing information because it lies with the finance team.
What needs improvement with ITRS Geneos?
I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.
What is your primary use case for ITRS Geneos?
I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...
Ask a question
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Comparisons

 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Some example customers include: FedEx, Optus, Verizon, California State University, Department of Agriculture and Fisheries, Monash University, Texas A&M University.
Find out what your peers are saying about ITRS Geneos vs. Statseeker and other solutions. Updated: September 2026.
915,383 professionals have used our research since 2012.