ITRS Geneos vs Statseeker comparison

ITRS and Techniche are both solutions in the Network Monitoring Software category. ITRS is ranked #68 with an average rating of 5.0, while Techniche is ranked #63 with an average rating of 7.0. ITRS holds a 0.6% mindshare in NMS, compared to Techniche’s 0.4% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 93% of Techniche users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,305 Views
1,292 Comparison Views

96% willing to recommend

Statseeker

Read 38 Statseeker reviews

900 Views
855 Comparison Views

93% willing to recommend

ITRS Geneos

Statseeker

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ITRS Geneos and Statseeker are competing in the network and infrastructure monitoring market. Statseeker appears to have an edge due to its advanced features and deployment efficiency, despite higher pricing.

Features: ITRS Geneos offers diverse monitoring capabilities for comprehensive system insights and real-time alerting. It also provides customizable solutions to fit varied business needs. Statseeker provides scalability, speed, and robust reporting capabilities for deeper trend analysis. It features efficient data collection for quicker insights and performance tracking.

Room for Improvement: ITRS Geneos could improve its scalability and streamline its deployment process for quicker implementation. Enhancements in supporting diverse environments may also be beneficial. There is room to expand its data analysis features for better trend insights. Statseeker could work on reducing its initial cost barrier to make it more accessible for smaller businesses. A more customizable feature set might improve its appeal. Simplifying its interface could enhance usability for new users.

Ease of Deployment and Customer Service: ITRS Geneos offers flexible deployment options with a focus on customizing solutions backed by a responsive support team. Statseeker's streamlined deployment requires minimal setup time, paired with proactive and knowledgeable support for quick issue resolution.

Pricing and ROI: ITRS Geneos is competitively priced offering significant ROI due to comprehensive monitoring features. Statseeker's higher upfront cost aligns with its extensive functionality and efficiency gains, often justifying the investment in larger environments for better long-term ROI.

To learn more, read our detailed ITRS Geneos vs. Statseeker Report (Updated: December 2025).

Buyer's Guide

ITRS Geneos vs. Statseeker

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

68th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (33rd), IT Infrastructure Monitoring (45th)

Statseeker

Ranking in Network Monitoring Software

63rd

Average Rating

8.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. The mindshare of Statseeker is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Statseeker	0.4%
ITRS Geneos	0.6%
Other	99.0%

Network Monitoring Software

Featured Reviews

Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

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John Elhariry

Team Leader at a retailer with 10,001+ employees

We can set up a dashboard to monitor the status of an entire site, which provides more insight into any issues across devices

One engineer is enough for the solution's maintenance. There has been a significant improvement in Statseeker in the last few versions. It includes a wallet map and features we plan to implement when deploying the latest or penultimate versions across all our sites. This will significantly assist in identifying sites surpassing thresholds or KPIs, making issue detection much more accessible. The threshold feature is handy for identifying delays and major outages. This graphical map enables us to quickly assess the scope of nationwide problems, allowing for swift action and efficient reporting to management and service providers. This tool facilitates monitoring by visualizing all network elements with their respective coordinates, highlighting any downtimes or issues through color-coded green for operational, orange for approaching thresholds, yellow for minor alarms, and red for critical issues. The tool is a monitoring tool that helps in identifying problems. It is necessary to have someone trained to set up the dashboards because they might require some programming or specific configuration skills. Once it's configured, it works well. It's not as straightforward as other tools where you plug in the device, and everything works. With Statseeker, you still need to put in some effort to set up your dashboard properly. It requires someone with good training and proficiency in setting up these dashboards. They can benefit the technical and operations teams, providing useful insights into the network and the executive management team to receive reports on the overall network health. Overall, I rate the solution a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"Tons of default modules which are available out of the box"

"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."

"I always appreciate Geneos's stability and ease of use."

"The clean and colorful UI and easy to use options like snooze and active times."

More ITRS Geneos pros

"Statseeker helps to quickly see if you have a spike or something going on. In the future, we need to get NetFlow in the tool so we can see what the IP is."

"The product simplifies monitoring by providing real-time alerts through a GUI dashboard, email and texts."

"We are a smaller enterprise, but we're watching approximately fifteen-thousand switchboards with no problem at all."

"If you need a product that's able to monitor all the ports in your environment or all the ports that you want, this is a great product to use. Statseeker is quite flexible in tailoring the product, spending time tailoring the product with you. It's fairly low maintenance. It's quite quick."

"Key features for us are custom reporting, 95th Percentile, and trend lines."

"It also allows us to predict the capacity on WAN circuits, as well as other circuits, to help us plan for upgrading."

"Whether it is a down network switch or a down router, we can get back online faster for the customers."

"The most important for us is how fast this solution is, as well as the granularity that you can get to, such as per-minute statistics."

More Statseeker pros

Cons

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

More ITRS Geneos cons

"I'd say the interface could improve a little bit. I find with new users, I tend to have to spend a bit of time walking them through how to use the interface. It could be a little more user friendly."

"The inclusion of configuration management features and SIP links would improve this solution."

"I would like to have soft alarming. If an inner-base all of a sudden triggers a threshold, we have to rely on a lot of other tools and then we go into Statseeker to verify it. If Statseeker would confirm it preemptively and trigger it into our network panel, that would be nice."

"Technical support for this solution is bad, as is everything with Cisco support."

"The main issue I've seen, in the last six months to a year, is when I upgrade I seem to be hitting bugs. The upgrade won't go smoothly and I have to engage support. These things happen when you upgrade, it's not the end of the world, but from a stability point of view, the only time I've so far, is during upgrades."

"It may be helpful to have more options in the alerting section."

"The user interface needs to be made more intuitive."

"I would like to see fully automatic updates so that our version is always current."

More Statseeker cons

Pricing and Cost Advice

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"You will get the best price if you get a single global deal."

"The pricing seems reasonable. We're happy enough with it."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

More ITRS Geneos pricing and cost advice

"We pay somewhere between $5,000 and $8,000 yearly in licensing fees."

"It would definitely be a yearly licensing cost, but I don't know what it is."

"The yearly cost varies as per the number of devices being monitored. The cost for 25,000 devices is about $4500."

"One thing that needs improvement is how it's licensed. I understand historically the company licensed it off a same charge for everyone. I understand the company needs to make money, but how they introduced the tiered licensing model, and then multiple layers of licensing was a bit of an issue. So, on the whole, coming up with a licensing model that isn't confusing and complicated and is easy to understand would be one way to improve the product. They have told me lately that they're changing how they license stuff, but they haven't made that - as I understand it - in their marketing material public knowledge as of yet. I would say that at the moment it's a bit convoluted. It's confusing. Some of their basic licensing model is a bit of a ripoff. If you go over five or ten support calls in the basic licensing model they start charging you for support calls. I think that's a bit rich."

"We paid $5,000 to $10,000 a year in maintenance."

"We pay a yearly maintenance fee of approximately $40,000 USD."

"It's probably $5K a year for the license."

"When it came to selecting this solution, it came down to cost."

More Statseeker pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

70%

Computer Software Company

Construction Company

Outsourcing Company

Educational Organization

10%

Manufacturing Company

Energy/Utilities Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	6
Large Enterprise	34

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

What is your experience regarding pricing and costs for Statseeker?

We are content with our current setup and its features. Additionally, we appreciate Statseeker's responsiveness to our queries and requests for improvements, particularly in monitoring. The upcomin...

See all answers

What needs improvement with Statseeker?

There is a need for many developments to mature Statseeker. It should provide a study use case to show how it monitors the SD-WAN service.

See all answers

What is your primary use case for Statseeker?

Statseeker provides the basic monitoring status of our network elements, including latency, ping delays, and ping drops. Its strengths lie in a couple of areas. Firstly, it is not an expensive tool...

See all answers

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Product Reports

Buyer's Guide

ITRS Geneos

January 2026

Download ITRS Geneos product report

Buyer's Guide

Statseeker

January 2026

Download Statseeker product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Statseeker is the only network performance monitoring technology to seamlessly and successfully combine speed + scale + value. Statseeker is a global provider delivering innovative network monitoring solutions for the IT enterprise and OT industrial market space. With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Instant visibility: Installed in minutes, polls up to 1 million ports from a single server… reduce your time to repair. Powerful monitoring: Checks every port over entire network, every 60 seconds… low network consumption bandwidth. Fast reporting: Practical real-time dashboard, reports in seconds, instant alerts… maximize your up-time. Smart data: 100% network data, original granularity, never rolled up, never averaged… tune for peak performance, control CAPEX and OPEX.

Techniche

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Some example customers include: FedEx, Optus, Verizon, California State University, Department of Agriculture and Fisheries, Monash University, Texas A&M University.

Buyer's Guide

ITRS Geneos vs. Statseeker

December 2025

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