ITRS Geneos vs Statseeker comparison

ITRS and Techniche are both solutions in the Network Monitoring Software category. ITRS is ranked #67 with an average rating of 5.0, while Techniche is ranked #61 with an average rating of 7.0. ITRS holds a 0.5% mindshare in NMS, compared to Techniche’s 0.3% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 93% of Techniche users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

3,901 Views
1,053 Comparison Views

96% willing to recommend

Statseeker

Read 38 Statseeker reviews

613 Views
546 Comparison Views

93% willing to recommend

ITRS Geneos

Statseeker

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ITRS Geneos and Statseeker are competing in the network and infrastructure monitoring market. Statseeker appears to have an edge due to its advanced features and deployment efficiency, despite higher pricing.

Features: ITRS Geneos offers diverse monitoring capabilities for comprehensive system insights and real-time alerting. It also provides customizable solutions to fit varied business needs. Statseeker provides scalability, speed, and robust reporting capabilities for deeper trend analysis. It features efficient data collection for quicker insights and performance tracking.

Room for Improvement: ITRS Geneos could improve its scalability and streamline its deployment process for quicker implementation. Enhancements in supporting diverse environments may also be beneficial. There is room to expand its data analysis features for better trend insights. Statseeker could work on reducing its initial cost barrier to make it more accessible for smaller businesses. A more customizable feature set might improve its appeal. Simplifying its interface could enhance usability for new users.

Ease of Deployment and Customer Service: ITRS Geneos offers flexible deployment options with a focus on customizing solutions backed by a responsive support team. Statseeker's streamlined deployment requires minimal setup time, paired with proactive and knowledgeable support for quick issue resolution.

Pricing and ROI: ITRS Geneos is competitively priced offering significant ROI due to comprehensive monitoring features. Statseeker's higher upfront cost aligns with its extensive functionality and efficiency gains, often justifying the investment in larger environments for better long-term ROI.

To learn more, read our detailed ITRS Geneos vs. Statseeker Report (Updated: September 2025).

Buyer's Guide

ITRS Geneos vs. Statseeker

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

67th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), IT Infrastructure Monitoring (46th)

Statseeker

Ranking in Network Monitoring Software

61st

Average Rating

8.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. The mindshare of Statseeker is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Statseeker	0.3%
ITRS Geneos	0.5%
Other	99.2%

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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John Elhariry

Team Leader at a retailer with 10,001+ employees

We can set up a dashboard to monitor the status of an entire site, which provides more insight into any issues across devices

One engineer is enough for the solution's maintenance. There has been a significant improvement in Statseeker in the last few versions. It includes a wallet map and features we plan to implement when deploying the latest or penultimate versions across all our sites. This will significantly assist in identifying sites surpassing thresholds or KPIs, making issue detection much more accessible. The threshold feature is handy for identifying delays and major outages. This graphical map enables us to quickly assess the scope of nationwide problems, allowing for swift action and efficient reporting to management and service providers. This tool facilitates monitoring by visualizing all network elements with their respective coordinates, highlighting any downtimes or issues through color-coded green for operational, orange for approaching thresholds, yellow for minor alarms, and red for critical issues. The tool is a monitoring tool that helps in identifying problems. It is necessary to have someone trained to set up the dashboards because they might require some programming or specific configuration skills. Once it's configured, it works well. It's not as straightforward as other tools where you plug in the device, and everything works. With Statseeker, you still need to put in some effort to set up your dashboard properly. It requires someone with good training and proficiency in setting up these dashboards. They can benefit the technical and operations teams, providing useful insights into the network and the executive management team to receive reports on the overall network health. Overall, I rate the solution a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"I always appreciate Geneos's stability and ease of use."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

More ITRS Geneos pros

"We were having some issues with a certain site, and it was only Statseeker that showed us what the problem was."

"We're able to recover more expensive ports on our access line devices."

"The product simplifies monitoring by providing real-time alerts through a GUI dashboard, email and texts."

"The most important for us is how fast this solution is, as well as the granularity that you can get to, such as per-minute statistics."

"This solution provides us with a quicker response in troubleshooting."

"It also allows us to predict the capacity on WAN circuits, as well as other circuits, to help us plan for upgrading."

"If somebody is complaining about slow networking then this solution allows us to see various ports to find out whether they are being overloaded."

"Whether it is a down network switch or a down router, we can get back online faster for the customers."

More Statseeker pros

Cons

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"Data visualization – real time and historical – is a weakness."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

More ITRS Geneos cons

"It could use more features on Netflow analyser, such as time series graphs and a single network export UDP port and UDP forwarding."

"It would be nice if they had twenty-four-hour technical support because we contact Australia and we have to wait for them to open."

"That user interface for selecting things needs to be a little more intuitive."

"The inclusion of configuration management features and SIP links would improve this solution."

"I would like to have soft alarming. If an inner-base all of a sudden triggers a threshold, we have to rely on a lot of other tools and then we go into Statseeker to verify it. If Statseeker would confirm it preemptively and trigger it into our network panel, that would be nice."

"I would like to see a friendlier user interface in the administration tool."

"This solution would be improved with better automatic discovery for ping-only devices."

"There is a little bit of room to improve in the alerting section to give some more options there. It's all I can think of right now off the top of my head."

More Statseeker cons

Pricing and Cost Advice

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Pricing and licensing is based on the requirements."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"You will get the best price if you get a single global deal."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

More ITRS Geneos pricing and cost advice

"One thing that needs improvement is how it's licensed. I understand historically the company licensed it off a same charge for everyone. I understand the company needs to make money, but how they introduced the tiered licensing model, and then multiple layers of licensing was a bit of an issue. So, on the whole, coming up with a licensing model that isn't confusing and complicated and is easy to understand would be one way to improve the product. They have told me lately that they're changing how they license stuff, but they haven't made that - as I understand it - in their marketing material public knowledge as of yet. I would say that at the moment it's a bit convoluted. It's confusing. Some of their basic licensing model is a bit of a ripoff. If you go over five or ten support calls in the basic licensing model they start charging you for support calls. I think that's a bit rich."

"Pricing is reasonable but licensing should unlimited."

"We paid $5,000 to $10,000 a year in maintenance."

"Up until we actually talked to Statseeker, and Statseeker came and gave us an enterprise licensing model for multiple accounts, I would have said the pricing was not good value. The fact they've come to the party now and given us a very good discount, I would say it's probably about right, the pricing they're giving us now. But the retail pricing, if I went out and, as a separate company, and asked for pricing for one account, I probably would say their retail pricing is not competitive. The fact that they've given us a discount now because we have multiple servers across multiple accounts, I would say that pricing is about right, but not their retail pricing. It's too expensive."

"We pay somewhere between $5,000 and $8,000 yearly in licensing fees."

"It's probably $5K a year for the license."

"We now feel the pricing is a good value. Previously we had a just a normal license but now we've got an Enterprise license. Since the Enterprise, it's been a lot better value. We did think it was pretty expensive before, but with the Enterprise license it's almost less than half that price. If you have a number of accounts within the organization that use Statseeker, I would suggest get the Enterprise license."

"The yearly cost varies as per the number of devices being monitored. The cost for 25,000 devices is about $4500."

More Statseeker pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

72%

Computer Software Company

University

Construction Company

Energy/Utilities Company

11%

Educational Organization

10%

Manufacturing Company

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	6
Large Enterprise	34

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

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What is your experience regarding pricing and costs for Statseeker?

We are content with our current setup and its features. Additionally, we appreciate Statseeker's responsiveness to our queries and requests for improvements, particularly in monitoring. The upcomin...

See all answers

What needs improvement with Statseeker?

There is a need for many developments to mature Statseeker. It should provide a study use case to show how it monitors the SD-WAN service.

See all answers

What is your primary use case for Statseeker?

Statseeker provides the basic monitoring status of our network elements, including latency, ping delays, and ping drops. Its strengths lie in a couple of areas. Firstly, it is not an expensive tool...

See all answers

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Compared 8% of the time

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Compared 18% of the time

Cisco Secure Network Analytics vs Statseeker

Compared 17% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

October 2025

Download ITRS Geneos product report

Buyer's Guide

Statseeker

September 2025

Download Statseeker product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Statseeker is the only network performance monitoring technology to seamlessly and successfully combine speed + scale + value. Statseeker is a global provider delivering innovative network monitoring solutions for the IT enterprise and OT industrial market space. With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Instant visibility: Installed in minutes, polls up to 1 million ports from a single server… reduce your time to repair. Powerful monitoring: Checks every port over entire network, every 60 seconds… low network consumption bandwidth. Fast reporting: Practical real-time dashboard, reports in seconds, instant alerts… maximize your up-time. Smart data: 100% network data, original granularity, never rolled up, never averaged… tune for peak performance, control CAPEX and OPEX.

Techniche

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Some example customers include: FedEx, Optus, Verizon, California State University, Department of Agriculture and Fisheries, Monash University, Texas A&M University.

Buyer's Guide

ITRS Geneos vs. Statseeker

September 2025

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