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ITRS Geneos vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
ITRS Geneos boosts system stability, reduces downtime, and enhances decision-making with real-time dashboards and proactive alerts.
Sentiment score
6.1
Splunk Enterprise Security boosts efficiency and resilience, offering positive ROI despite costs, with strong automation and integration features.
With respect to post-mortems during incidents, it really helps during root cause analysis.
Senior Enterprise Cloud Architect at Blue Yonder
The documentation for Splunk Enterprise Security is outstanding. It is well-organized and easy to access.
DevOps&Cloud Engineer Mentee at CertDirectory.io
We couldn't calculate what would have been the cost if they had actually gotten compromised; however, they were in the process, so every investment was returned immediately.
Business Development Manager at Axians Germany
On average, my SecOps team takes probably at least a quarter of the time, if not more, to remediate security incidents with Splunk Enterprise Security compared to our previous solution.
IT Orchestration Architect at Penn State University
 

Customer Service

Sentiment score
7.9
ITRS Geneos's customer service is praised for prompt and expert issue resolution, knowledgeable staff, and proactive technical support.
Sentiment score
6.3
Splunk Enterprise Security is appreciated for expert support, though some desire faster initial responses for complex issues.
I would rate 9 out of 10 with respect to ITRS Geneos's support, support metrics, and their support delivery.
Senior Enterprise Cloud Architect at Blue Yonder
We have paid for Splunk support, and we’re not on the free tier hoping for assistance; we are a significant customer and invest a lot in this service.
Senior System Administrator at a tech services company with 5,001-10,000 employees
I have had nothing but good experiences with Splunk support, receiving timely and helpful replies.
Cyber Security Associate at SAP
We've had great customer success managers who have helped us navigate scaling from 600 gigs to 30 terabytes.
Principal Engineer at Aviatrix
 

Scalability Issues

Sentiment score
4.8
ITRS Geneos excels in scalability but may require manual efforts and faces challenges with vertical scaling and large estates.
Sentiment score
7.3
Splunk Enterprise Security is scalable and adaptable, with efficient data handling, though costs may rise with expansion.
We currently rely on disaster recovery and backup recovery, which takes time to recover, during which you're basically blind, so I'm pushing my leadership team to switch over to a clustering environment for constant availability.
IT Security Engineer at a financial services firm with 201-500 employees
It is one of the things that separates it from other tooling, and if not, it is the most scalable solution out there.
Systems Development Engineer at a tech vendor with 10,001+ employees
We have found no negative impact from scaling.
Soc Analyst at Softcell Technologies Global Pvt.Ltd
 

Stability Issues

Sentiment score
7.9
ITRS Geneos is stable and reliable with resolved issues, ensuring effective performance and resilience even with increasing demands.
Sentiment score
7.6
Splunk Enterprise Security is praised for stability, efficient performance, minimal downtime, and effective scalability in handling large data volumes.
The product is really capable of handling large volume data.
Senior Enterprise Cloud Architect at Blue Yonder
They test it very thoroughly before release, and our customers have Splunk running for months without issues.
Splunk System Engineer at a non-tech company with 11-50 employees
Splunk has been very reliable and very consistent.
Principal Engineer at Aviatrix
We need more SMEs, and there is no mechanism to tell us about indexer or search head issues.
Senior Manager at Bank of America
 

Room For Improvement

ITRS Geneos users seek improved features, including visualization, documentation, integration, scalability, mobile access, AI, and enhanced UI.
Splunk Enterprise Security users seek lower costs, easier setup, AI enhancements, improved performance, better support, and comprehensive training resources.
Modern cloud platforms and data cloud platforms require more attention from the product.
Senior Enterprise Cloud Architect at Blue Yonder
Improving the infrastructure behind Splunk Enterprise Security is vital—enhanced cores, CPUs, and memory should be prioritized to support better processing power.
Resident Consultant (Security Analyst) at helpag
Splunk Enterprise Security is not something that automatically picks things; you have to set up use cases, update data models, and link the right use cases to the right data models for those detections to happen.
Security & Risk Analyst at a computer software company with 1,001-5,000 employees
For any future enhancements or features, such as MLTK and SOAR platform integration, we need more visibility, training, and certification for the skilled professionals who are working.
Security Consultant at Matiq
 

Setup Cost

ITRS Geneos pricing is high, but customizable features and negotiations can justify costs, especially in banking.
Splunk Enterprise Security is costly but valued for its features; buyers must assess its fit for their specific needs.
I saw clients spend two million dollars a year just feeding data into the Splunk solution.
CTO at a tech vendor with 10,001+ employees
The platform requires significant financial investment and resources, making it expensive despite its comprehensive features.
System Engineer - Security Presales at Raya Integration
I find it to be affordable, which is why every industry uses it.
Vice President Research And Development at OSINT Ambition
 

Valuable Features

Geneos provides real-time monitoring and adaptability with customizable dashboards, enhancing enterprise efficiency in trading and system management.
Splunk Enterprise Security offers rapid threat detection, customizable dashboards, and scalability, enhancing security monitoring and operations efficiency.
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems.
Senior Enterprise Cloud Architect at Blue Yonder
This capability is useful for performance monitoring and issue identification.
Staff Performance Engineer at ServiceNow
I assess Splunk Enterprise Security's insider threat detection capabilities for helping to find unknown threats and anomalous user behavior as great.
Splunk System Engineer at a non-tech company with 11-50 employees
Splunk Enterprise Security provides the foundation for unified threat detection, investigation, and response, enabling fast identification of critical issues.
Specialist-Infrastructure Opertions at Allianz Technology
 

Categories and Ranking

ITRS Geneos
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th), Network Monitoring Software (41st), IT Infrastructure Monitoring (29th)
Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
404
Ranking in other categories
Log Management (1st), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. ITRS Geneos is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 0.9%, down 1.2% compared to last year.
Splunk Enterprise Security, on the other hand, focuses on Security Information and Event Management (SIEM), holds 7.3% mindshare, down 9.3% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ITRS Geneos0.9%
Dynatrace5.2%
Datadog4.6%
Other89.3%
Application Performance Monitoring (APM) and Observability
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Splunk Enterprise Security7.3%
IBM Security QRadar5.3%
Wazuh4.2%
Other83.2%
Security Information and Event Management (SIEM)
 

Featured Reviews

Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.
Sathis-Kumar - PeerSpot reviewer
Senior Manager at Bank of America
Helps us detect cyber threats quickly and integrate multiple feeds effectively
Overall, the product is good, but when it comes to some infrastructure issues, we have to dig into more logs. There is no straightforward indication of an issue. Health check kind of dashboards are not available. More AI would help us, and more optimization, since security products run more queries. The AI module could suggest solutions, optimizing queries or workload balancing. If the product itself advises on running queries during peak times, it would be similar to what ChatGPT currently offers. We see quite a few issues on stability. Even last week, we faced something, and identifying bottlenecks is not easy. We need more SMEs, and there is no mechanism to tell us about indexer or search head issues. Self-monitoring dashboards could be beneficial. The technical support still requires more improvement. Often, primary support takes a lot of time and forwards most solutions to the engineering side. The primary support team has very limited knowledge to provide.
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
57%
Construction Company
7%
Computer Software Company
6%
Outsourcing Company
5%
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
By reviewers
Company SizeCount
Small Business125
Midsize Enterprise61
Large Enterprise278
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
I do not have the pricing information because it lies with the finance team.
What needs improvement with ITRS Geneos?
I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.
What is your primary use case for ITRS Geneos?
I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: June 2026.
902,588 professionals have used our research since 2012.