ITRS Geneos vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ITRS Geneos
Average Rating
8.2
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (12th), Network Monitoring Software (17th), IT Infrastructure Monitoring (16th)
Splunk Enterprise Security
Average Rating
8.4
Number of Reviews
295
Ranking in other categories
Log Management (1st), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Mindshare comparison

As of July 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.6%, up from 1.3% compared to the previous year. The mindshare of Splunk Enterprise Security is 3.0%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
Unique Categories:
Network Monitoring Software
0.7%
IT Infrastructure Monitoring
0.9%
Log Management
8.1%
Security Information and Event Management (SIEM)
10.1%
 

Featured Reviews

Sanket - PeerSpot reviewer
Dec 13, 2022
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
Daniel Hammons - PeerSpot reviewer
Jun 13, 2024
Integrates easily with other solutions and fastens investigation and response
It has so many features. The incident review pane is the best part of it because that is where the SOC lives. It is the heartbeat of what the SOC needs to do. You are able to start the investigative process. As you are sitting in the incident review pane, you see the alert, and from that one alert, which is called a notable alert, you can drill in and see all the different specific details that are tied to that. You then have adaptive response action that can be taken automatically on that, or you can even drill in to look at what events drove that alert to be created. You can then start doing more hunting and querying that way. There is so much information contained in the notable alert itself in that panel. It helps to drive the direction of where the engineer should go.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"The great advantage of this tool is real-time monitoring."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"Capability to expand the functionality through custom code for data inputs, commands, visualization, alerts, and machine learning."
"They are a good partner for Google Cloud. It provides great visibility, threat detection, and proactive mitigation of risks for our mutual consumers."
"The flexibility of the solution is quite good."
"The scalability of the solution is amazing because it can collect a lot of data and you can have your own structure to monitor this data."
"What I really like is that even if you have already collected the data, you can extract fields and can build searches."
"The security part is useful as it helps secure the entire environment."
"Splunk is extremely flexible, which allows us to create custom visualizations along with other customizations."
"Integration with the cloud is pretty important and good for us. We found the integration with a lot of tools, not all tools yet, valuable. It does make the transfer of data, log files, and other things easier for us."
 

Cons

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"The main feature that needs work is the Dashboard designer."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"The ITA, the post-incident analytics, could be improved."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"The support and the pricing can be better"
"The search could be improved. Now, it is a bit difficult to write search queries because they become quite long, then maintaining those long search queries is a quite challenging."
"Splunk Enterprise Security incurs a significant cost because of the amount of data we send, but we are fine with the value we're getting for that price."
"It's costly."
"Splunk does not provide any default threat intelligence like Microsoft Sentinel, but you can integrate any third-party threat intelligence with Splunk. By default, no threat intelligence suite is there, whereas, with IBM QRadar or Microsoft Sentinel, the default feature of threat intelligence is there. It is free. If Splunk can provide a default threat intelligence suite, it would be better."
"It works as intended for us, and we are getting everything that we need out of it. If anything, its initial setup can be improved a bit."
"The user access control could be much more granular, so that the admins can control r/w/x access for specific features of the product like dashboards, etc."
"It is a challenge to manage the environment in such a way, that one’s log, even with the bandwidth license, isn’t exceeded."
 

Pricing and Cost Advice

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"You will get the best price if you get a single global deal."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"Splunk Enterprise Security incurs a significant cost because of the amount of data we send, but we are fine with the value we're getting for that price."
"We have an unlimited one, and we pay yearly, but I don't know how much it costs. Previously, I worked for a startup, and when they started building it up, it was complicated for them because they didn't have the budget for that many licenses. It was very costly for them. So, startups might find it a little bit problematic because of the licensing, but for bigger companies, there is no issue."
"It is pretty straightforward and based on the sizing. If I compare it with other competitors, it makes sense."
"It is a bit costly."
"We have seen ROI and improvements as we have continued to use the product, but they are more reactive."
"Splunk is definitely not a cheap solution. It is an expensive product."
"Splunk Enterprise Security is not a cheap product, but I think it is worth every dollar that you pay."
"This solution is costly. Splunk is obviously a great product, but you should only choose this product if you need all the features provided. Otherwise, if you don't need all the features to meet your requirements, there are probably other products that will be more cost-effective. It's cost versus the functionality requirement."
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Comparison Review

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Top Industries

By visitors reading reviews
Financial Services Firm
77%
Computer Software Company
5%
University
3%
Non Profit
2%
Financial Services Firm
15%
Computer Software Company
15%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ITRS Geneos?
I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Also Known As

Geneos
No data available
 

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Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about ITRS Geneos vs. Splunk Enterprise Security and other solutions. Updated: May 2023.
793,295 professionals have used our research since 2012.