


Zoho Assist and ISL Online are popular remote support tools. Users prefer Zoho Assist for its ease of use and customer support, although ISL Online is noted for its advanced features which users feel justify its cost.
Features: Zoho Assist has strong session management, file transfer capabilities, ease of use. ISL Online has broader platform compatibility, robust security features, advanced features.
Room for Improvement: Zoho Assist: faster connection speeds, expanded integration options, better file transfer capabilities. ISL Online: improvements in user training, interface intuitiveness, better customer support responsiveness.
Ease of Deployment and Customer Service: Zoho Assist is noted for its straightforward deployment and exceptional customer service. ISL Online is also easy to deploy but receives mixed reviews on customer support responsiveness.
Pricing and ROI: Zoho Assist is valued for its cost-effectiveness and positive ROI. ISL Online, although more expensive, provides a higher ROI through its advanced features.
| Product | Market Share (%) |
|---|---|
| Microsoft Intune | 9.3% |
| ISL Online | 1.0% |
| Zoho Assist | 1.0% |
| Other | 88.7% |


| Company Size | Count |
|---|---|
| Small Business | 118 |
| Midsize Enterprise | 47 |
| Large Enterprise | 152 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
| Large Enterprise | 1 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
ISL Online provides secure, cross-platform remote access and support without user involvement. Its comprehensive feature set ensures efficient, low-maintenance solutions for diverse network environments requiring reliable connections.
Renowned for security and efficiency, ISL Online offers a robust remote access system. Users benefit from secure connections, requiring physical pin entry for additional safety. The software's compatibility with operating systems and ease of use is highly valued, featuring file transfer, drawing utilities, and session recording capabilities. Users can choose between cloud or on-premise deployment, gaining flexibility. Its stable performance and organized computer management ensure effective always-on connections. This functionality supports operations across different platforms, delivering consistent and efficient remote service.
What are the key features?Companies across IT, broadcasting, and governmental sectors implement ISL Online for remote support and technical assistance, enhancing remote connections with client devices and servers. Its secure access and compatibility facilitate complex tasks, making it essential for troubleshooting and remote collaboration. Users also benefit from improved teleworking, boosting performance within intricate infrastructures.
Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.